Boucher Buick GMC of Waukesha

After many years in the car business finally a service department you can depend on. I would guess more customers would respond if the review didn't require 25 words...... department you can depend on. I would guess more customers would respond if the review didn't require 25 words...... More

Bought a CPO vehicle. Boucher dropped it off at the house, they cleaned the old vehicle at a reasonable cost, and provided great service overall. See Gregory if you need assistance finding a GMC. house, they cleaned the old vehicle at a reasonable cost, and provided great service overall. See Gregory if you need assistance finding a GMC. More

Gregory, Ken and Cory were outstanding in the process of selecting a vehicle and financing. Gregory and Ken listened to the type and options that we wanted and made it happen. We were offered test drives of selecting a vehicle and financing. Gregory and Ken listened to the type and options that we wanted and made it happen. We were offered test drives of the 2 vehicle and their was no pressure to buy either SUV. This is the way a car dealership should be and that’s why we have been going to Boucher for over 25 years. More

I took my car in for a tire patch and left with a brand new tire. I love the attention given. Great customer and service. new tire. I love the attention given. Great customer and service. More

Forcing me to write something is why I don’t do your customer service surveys. Make them click and submit only. Service was good as always. customer service surveys. Make them click and submit only. Service was good as always. More

I came in because my check engine light was on. I was then told that my car needed multiple other services and should have had them taken care of a while ago. I come in for regular oil changes and other then told that my car needed multiple other services and should have had them taken care of a while ago. I come in for regular oil changes and other services and was never told about these services that needed to be done. When I asked why these services were not mentioned at any of my previous visits, the the service worker responded "I don't know, but they are in your owners manual". I felt that it was an incredibly rude comment and did not make me feel like a valued customer. More

I like Reggie's sense of humor. Always a pleasure working with him. My car was in and out for it's regular oil change and tire rotation. Plus Reggie gave me a printout, with prices, of the future m working with him. My car was in and out for it's regular oil change and tire rotation. Plus Reggie gave me a printout, with prices, of the future maintenance recommendations. Thank you! More

I strongly recommend to never buy a vehicle from Boucher GMC in waukesha! Cause what happens is you will think you have bought a top of the line Acadia Denali but only all the options u got will only work i GMC in waukesha! Cause what happens is you will think you have bought a top of the line Acadia Denali but only all the options u got will only work intermittently. But that’s okay in there eyes. You still have to pay for everything even though gmc doesn’t deliver. I’m a professional plumber and I equate this to me installing a brand new faucet but it only works sometimes. Nobody would put up with that. Why should a brand new $60k suv be any different?Boucher passes the buck to GMC headquarters and then gmc headquarters passes the buck and blame rite back to them so in the end the working man gets screwed with a lemon vehicle. GMC your customer service is absolutely horrible. No wonder I’ve always bought Honda’s. This is supposed to be our dream vehicle instead it’s a huge nightmare that will never end More

this was my first experience with Boucher. NIck Majeske did not disappoint. great person, great customer service and he offered his services if I had any questions or concerns did not disappoint. great person, great customer service and he offered his services if I had any questions or concerns More

Alec took care of my vehicle quickly and he makes you feel like family. Will definitely be telling my family and friends to come to this location also. feel like family. Will definitely be telling my family and friends to come to this location also. More