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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,152 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,152 reviews

November 07, 2024

Nick Majeske has been our go to guy for over 10 years when leasing and purchasing vehicles. He knows our needs and concerns when selecting a new car. We have developed a great relationship and trust him More

by lmaechtle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. Nick, Kendall, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Scott Teigland General Sales Manager 262-409-2600

November 06, 2024

What a team lead by Gregory Prince. If you’re in search of a new car or truck and would like to be treated like royalty buy from Boucher GMC ask for Gregory Prince. Gordy doesn’t ride w More

by RODNEYROGGE123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing about your experience with Gregory Prince here at Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Scott Teigland General Sales Manager 262-409-2600

November 04, 2024

Very confusing group to work with, unorganized, took days to even diagnose the problem. I will avoid the service group completely going forward. Couldn't even produce a service invoice for me. More

by Buckyboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

November 04, 2024

I always get great service at Boucher! Thank you Kasey you always are a pleasure to work with when I bring my car in. More

by FAYE.AEBLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Boucher Buick GMC of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kasey always meets your expectations. Thank you for choosing Boucher Buick GMC of Waukesha, we look forward to having you as a valued customer for many years to come! Dwight Johnson Service Manager 262-409-2600

November 04, 2024

They offered flexibility to the buyer by having someone pick me up to purchase the vehicle. More

by NALBERT
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Boucher Buick GMC of Waukesha responded

Here at Boucher Buick GMC of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Teigland General Sales Manager 262-409-2600

November 03, 2024

Excellent attention, Hannah professionals answered all questions, with great patience in selecting a new car, and always followed up with information, clean ans warm dealership with many options and model More

by rickzeckmeister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Lacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Rick: Thank you so much for choosing Boucher Buick GMC of Waukesha! Please let us know if we can be of any more assistance. Scott Teigland General Sales Manager 262-409-2600

November 01, 2024

Tanner was fantastic to work with. He was the first salesman we met on our car purchase journey and true professional. I was buying a car for my teenage daughter, and I made her come w More

by CORYBELLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Scott Teigland General Sales Manager 262-409-2600

October 30, 2024

Poor service! Still haven't gotten my car rental reimbursement for service done in JULY! More

by ERIK.GAUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Boucher Buick GMC of Waukesha responded

Erik, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

October 29, 2024

Jason service tech is incredibly rude every time I bring my car in. Swearing at customers is wild. Unacceptable when asked a simple question. More

by RACHELLSADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Dakin Woods
Nov 01, 2024 -

Boucher Buick GMC of Waukesha responded

Rachel, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

October 29, 2024

Was greeted at the door. Mark was courteous and informative. Offered a test drive and sat down with me to make their offer. It was easy to negotiate. Finance Mgr. was reall More

by jronnelson67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Halbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback! Scott Teigland General Sales Manager 262-409-2600

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