Back

Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,174 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
Contact Dealership

1907 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 1,174 reviews

August 13, 2021

Reggie did a fine job of checking me in and managing the process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system woul More

by NPFOWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
August 12, 2021

Derek and team were extremely respectful of my time and were detailed and knowledgeable regarding the vehicles. I was impressed by the level of service that was provided, and would recommend the dealership More

by Haynes.kila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Luetke
August 10, 2021

Car's engine light on and car was stalling. $4000 repair and then brought it back second time because problem not fixed. NOT HAPPY! ALEC got a bit snarky with me when I tried to get some clarity ab More

by MLCONRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEC
Sep 08, 2021 -

Boucher Buick GMC of Waukesha responded

We are very sorry to hear you had a negative experience. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can discuss this further and go the extra mile to make things right. We hope to hear from you soon.

Sep 08, 2021 -

MLCONRADY responded

I did already reach out to both Jim Piscitello and GM headquarters. I don't know what more I am meant to do or that either Jim or GM will do. A review was asked for and I gave a very honest one.

Sep 09, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to discuss this further with us. Please don't hesitate to reach out to us if there is anything else we can do for you in the future!

August 09, 2021

Overall all issues were eventually resolved but it is clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and onl More

by Dan B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
August 06, 2021

Our experience with Gregory, Ken and Kendall at Boucher GMC/Buick was tremendous. They worked with us to to find the right vehicle and worked seamlessly through the logistics. They had a very low key appro More

by timseymourmfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Check engine light came on twice since I bought truck. First time they checked and cleared code. Second time I called manager I was dealing with. With no response. More

by ATCLANDSCAPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Amazing customer service and very informative on what you are looking for in a vehicle. I have been going to him for 2+ years and he is awesome. I also loved the service as well over there they treat everyon More

by sportkid08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Piscitello, Misael Perez, Reggie Tobias
July 30, 2021

Alex was very professional n helpful n helping me with the 2017 Chevy Suburban I purchased @ Bouche.Anything I ask of him regarding the truck or financial issues I had regarding the truck n financial issu More

by Brostevens12
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Friendly and Easy to work with, discussed my needs, and worked to satisfy. Will continue to have my business and will also have our other vehicle serviced there. More

by Rwolka
Recommend Dealer
Yes
Employees Worked With
Misael Perez
July 28, 2021

From the first day we walked in the dealership We was welcomed. When we told them what We was looking for they tried diligently to find what we wanted which they couldn’t get but found a vehicle that we More

by POGILLSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Tiegland 5, Nick Larsen
...
58
...