
Boucher Buick GMC of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,174 reviews
Reggie did a fine job of checking me in and managing the process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system woul process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system would not accept my review because at 23 words it was too short! More
Derek and team were extremely respectful of my time and were detailed and knowledgeable regarding the vehicles. I was impressed by the level of service that was provided, and would recommend the dealership were detailed and knowledgeable regarding the vehicles. I was impressed by the level of service that was provided, and would recommend the dealership to anyone looking for a new vehicle. More
Car's engine light on and car was stalling. $4000 repair and then brought it back second time because problem not fixed. NOT HAPPY! ALEC got a bit snarky with me when I tried to get some clarity ab repair and then brought it back second time because problem not fixed. NOT HAPPY! ALEC got a bit snarky with me when I tried to get some clarity about a loner. I don't feel he was completely up front with me from the beginning. I left my car there for repairs with the understanding I was going to get a loner. Never got one. More
Overall all issues were eventually resolved but it is clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and onl clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and only after the issues were escalated. It have also been over a week since my service and I still do not have any documentation regarding the service. More
Our experience with Gregory, Ken and Kendall at Boucher GMC/Buick was tremendous. They worked with us to to find the right vehicle and worked seamlessly through the logistics. They had a very low key appro GMC/Buick was tremendous. They worked with us to to find the right vehicle and worked seamlessly through the logistics. They had a very low key approach which was very much appreciated. Gregory even put together a video tour of our new Envision Avenir as we were on vacation when it arrived. Easily the best experience we’ve ever had purchasing a new vehicle. Well done! More
Check engine light came on twice since I bought truck. First time they checked and cleared code. Second time I called manager I was dealing with. With no response. First time they checked and cleared code. Second time I called manager I was dealing with. With no response. More
Amazing customer service and very informative on what you are looking for in a vehicle. I have been going to him for 2+ years and he is awesome. I also loved the service as well over there they treat everyon are looking for in a vehicle. I have been going to him for 2+ years and he is awesome. I also loved the service as well over there they treat everyone like family and they always take good care of your vehicles as well. More
Alex was very professional n helpful n helping me with the 2017 Chevy Suburban I purchased @ Bouche.Anything I ask of him regarding the truck or financial issues I had regarding the truck n financial issu the 2017 Chevy Suburban I purchased @ Bouche.Anything I ask of him regarding the truck or financial issues I had regarding the truck n financial issues he took care of it himself or he may sure I got the answers I needed.Good job Alex u r a true professional! More
Friendly and Easy to work with, discussed my needs, and worked to satisfy. Will continue to have my business and will also have our other vehicle serviced there. worked to satisfy. Will continue to have my business and will also have our other vehicle serviced there. More
From the first day we walked in the dealership We was welcomed. When we told them what We was looking for they tried diligently to find what we wanted which they couldn’t get but found a vehicle that we welcomed. When we told them what We was looking for they tried diligently to find what we wanted which they couldn’t get but found a vehicle that we decided to take. More