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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,107 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,107 reviews

September 22, 2024

The service center was great, the salesman was helpful until he sent us to financing, then his attitude changed. Once the deal was done he was off to another sale. There was damage on the vehicle that Bou More

by ryan.schaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Teigland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Boucher Buick GMC of Waukesha responded

Ryan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

September 22, 2024

Not friendly service department. Told they would provide car wash but did not. Receive a wssh. More

by PATTYRAD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Boucher Buick GMC of Waukesha responded

Patty, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dwight Johnson Service Manager 262-409-2600

September 21, 2024

Just a great experience all around. Sales person Jeff Fisher was wonderful and very informative. More

by Lee Abplanalp
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Lee, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 20, 2024

The sales people were great friendly informative we have purchased three vehicles from Boucher in the last couple of years good deals if you are looking to purchase a vehicle go to any of the Boucher dealer More

by MEl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Lacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Teigland General Sales Manager 262-409-2600

September 20, 2024

Scott, Alex, and Cory all made me feel very welcomed and taken care of. I was in and out in under 3 hours which I thought was incredible. They really made buying a vehicle a great experience. Gentlemen at t More

by Noah Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Noah, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Scott Teigland General Sales Manager 262-409-2600

September 13, 2024

Our salesperson Luke was very personable and easy to get a hold of. The experience of buying our suv was great we got to bring it home that night. More

by Nathandevermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review, Nathan! We're happy to hear that Luke was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Dwight Johnson Service Manager 262-409-2600

September 11, 2024

Bought my first Buick at Boucher in Waukesha. Dealer is great on customer service. Everyone was welcoming and attentive. Beautiful dealer In and out. My sales guy Luke was honest and not pushy. S More

by Eric Pagan
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Eric, Thank you for taking the time to share your feedback with us. Luke, Scott, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

September 11, 2024

Service department was great. I'm from out of state and they handled our first oil change on our new Envista. More

by Erinbarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Dakin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Erin, Thanks for sharing about your service experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 11, 2024

Nick, our salesman and everyone that was involved was very helpful. We are return customers. More

by joestantoine
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Joe, We are very happy to have provided you with such a positive experience! Nick and our team sincerely value your business and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

August 31, 2024

Nick was outstanding and made our experience excellent! Very knowledgeable and professional!! Went above and beyond! More

by jostaral
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2024 -

Boucher Buick GMC of Waukesha responded

It's fantastic to hear that Nick provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Buick GMC of Waukesha! Scott Teigland General Sales Manager 262-409-2600

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