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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,107 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,107 reviews

October 16, 2024

Salesman knew everything about the truck that I was looking at. Everybody else was friendly and very helpful with any other questions I had as far as financing warranty other options for the truck. More

by SDOPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! Nick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha. Scott Teigland General Sales Manager 262-409-2600

October 16, 2024

The closing on the purchase of the car went smoothly. There was no pressure to purchase additional features. More

by DACHATZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Scott Teigland General Sales Manager 262-409-2600

October 11, 2024

Super easy to work with! Excellent selection and willing to negotiate. Super friendly and welcoming staff. More

by BARTLETTK8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Buick GMC of Waukesha are glad to have you as a customer. Scott Teigland General Sales Manager 262-409-2600

October 11, 2024

In over 30 years of owning and operating a vehicle I’ve never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 m More

by Mstaufen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Boucher Buick GMC of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dwight Johnson Service Manager 262-409-2600

October 05, 2024

Very easy to work with. Did not feel pressured manager was nice as well and so was finance lady More

by Scouty29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Boucher Buick GMC of Waukesha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Teigland General Sales Manager 262-409-2600

October 03, 2024

Super helpful and friendly! All my questions were answered and there was not any pressure More

by sarah.highlandridge
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Sarah, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 29, 2024

Drove four hours to get there they made it quick and easy to get back on the road with the new vehicle. More

by DARTONCAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Scott Teigland General Sales Manager 262-409-2600

September 25, 2024

Tanner was extremely helpful. Great guy who made the whole process easy and enjoyable. Thanks More

by dkreisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sturgul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tanner delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

September 23, 2024

Error on their part that cost me money and more importantly time and aggravation. Had car in the service department 3 times last week . More

by Flopros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Worked with multiple people
Sep 27, 2024 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dwight Johnson Service Manager 262-409-2600

September 23, 2024

The time of the appointment was short and it looked like everything was done to par. I was not happy that the car was not washed. More

by TJR5231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Dakin Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. Dakota and our team appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600