Boucher Buick GMC of Waukesha

I have to give a huge shout out to Cory Elbert and Nick Majeske at Boucher Buick GMC!! Not only did they really listen to what was important to me to have in my new car but what would be great for my lifes Majeske at Boucher Buick GMC!! Not only did they really listen to what was important to me to have in my new car but what would be great for my lifestyle. It truly was the most amazing car buying experience I’ve ever had!! I highly highly recommend reaching out to them if you’re in the market for a new car!! Thank you both so so much! More

The service visit was quick, they reviewed and answered my concerns and questions and I was back on the road within 2 hours. my concerns and questions and I was back on the road within 2 hours. More

The staff is accomidating, friendly and attentive. From the minute you walk in the door to when you leave, your comfort and satisfaction is #1. From the minute you walk in the door to when you leave, your comfort and satisfaction is #1. More

I bought three trucks in a span of four months and everyone handled everything professionally and with understanding. everyone handled everything professionally and with understanding. More

Boucher Buick has been great to deal with. Leased a car from them 3 times and always a good deal with great service! Leased a car from them 3 times and always a good deal with great service! More

Terrible experience. Went in knowing exactly what vehicle that we were going to buy. Salesman, Gregory Prince, didn’t have answers but was able to get them. Once we order Went in knowing exactly what vehicle that we were going to buy. Salesman, Gregory Prince, didn’t have answers but was able to get them. Once we ordered the Yukon XL, Gregory would not follow up for updates when he said he would (for example would give an update on the first Thursday of month and not hear for him until a week later). Picking up the new vehicle was awful and all of the excitement/joy was robbed with our experience. Ended up having to buy from a personal account instead of business (to not delay getting the car) because Gregory would not respond to an email getting the VIN number. Came at the we agreed to come and wait 45 minutes before even started the process of getting the car. Trade in value of our truck was insulting (very low) and didn’t even try to negotiate. Was told to download the On Star app (while waiting the 45 mins) and spent less than 10 mins showing features of car and helping setting up settings. Then acted like it was an inconvenience when we asked for the interest rates for the monthly payments. Told wife that “husband can just show the features of the car.” The bright spot was Kendal in business department that answered our questions, explained paperwork, and was the only person we encountered on the day we picked up the car that she appreciated our business. We ordered a very expensive car and was treated very poorly. The customer service was the worst we have experienced and honestly had wished we had taken our business elsewhere. More

I found the exact car I wanted online, but lived 150 miles away. Nick worked with me over the phone and internet. I was able to complete the sale over the phone and pickup my car the next day. I can’t miles away. Nick worked with me over the phone and internet. I was able to complete the sale over the phone and pickup my car the next day. I can’t say enough how helpful and friendly everyone I worked with was. They made buying my car a breeze! More

Great people to deal with- I have worked with Gregory Prince twice now to purchase a car and have been extremely pleased both times. Great service dept. also. Prince twice now to purchase a car and have been extremely pleased both times. Great service dept. also. More

it was the 2nd car I have bought there. It is a great dealership and Derek Luetke was fantastic It is a great dealership and Derek Luetke was fantastic More

Great experience at the Boucher Gmc dealership. Everyone we dealt with, couldn't have been more helpful. Everyone we dealt with, couldn't have been more helpful. More