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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,175 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,175 reviews

August 24, 2023

I had a 10:00 appointment and when I got there they said the tires wouldn’t be in till 10:30. They offered to shuttle me home but I had no problem waiting a couple of hours. For some reason they took my Yuk More

by Mikeglisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwight Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney, Service Manager 262-409-2600

August 24, 2023

Great organization . .. super clean and very friendly ... true professionals! Nick Majeske was great to work with! More

by MWILLE2112
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Majeske
Aug 24, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

August 20, 2023

Alex was very helpful in the search of a new car. He went above and beyond. More

by CAMPBELLAUSTIN27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you again for choosing Boucher Buick GMC of Waukesha. We are thrilled Alex was so helpful and we look forward to having you as one of our valued customers for many more years to come!

August 17, 2023

Everyone at the dealership was professional and courteous. We are repeat customers at Boucher Buick GMC. We came back here first, because we appreciate their honesty and willingness to listen and n More

by E&T Wozniak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott T, Derek Luetke
Aug 18, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 17, 2023

Alex did a phenomenal job of helping me pick out the perfect vehicle for my growing family and kept me well informed of the status of my build. More

by Tim Bindas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us, Tim. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again.

August 14, 2023

Always clean, friendly environment. Nick makes us feel welcome, acknowledges our concerns and exceeds our expectations during every encounter. We have been to many dealerships and rare More

by RAP0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick delivered such a great experience!

August 11, 2023

Lack of pricing transparency, repair work recommended to fix noise issue, after repair noise still present and body shop tech does a CYA blurb in the bill regarding noise still be present and recommending e More

by TDAVIES52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney, Service Manager 262-409-2600

August 08, 2023

I worked with Gregory Prince and he was fantastic. Everything went very smoothly, very informative. He made leasing a vehicle extremely easy. I would recommend his service to anyone. More

by Christinams3377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you, Christina, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gregory and our team, and we look forward to working with you again.

August 08, 2023

Alex, Ken and the team at Boucher were world class. The service level was incredible and it was beyond easy to buy my new Yukon. Alex was knowledgeable and organized and communicated very well. I hi More

by KREELIT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing your thoughts about your experience with Alex here at Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon!

August 02, 2023

Willing to come down a bit on their price and I got dood value for mine. More

by JAMESKOEHLER67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review, James. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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