Boucher Buick GMC of Waukesha

The customer service in the service department is always fantastic. The service writers go out of their way to ensure you are more than satisfied. They take the time to go over everything. I have always rec fantastic. The service writers go out of their way to ensure you are more than satisfied. They take the time to go over everything. I have always received a better job than what I expected and I am quite particular. Again the customer service is above and beyond. More

I am giving you this review since your salesman went above and beyond expectations to sell us a car. I would recommend Nick to anyone! above and beyond expectations to sell us a car. I would recommend Nick to anyone! More

It happens...You purchase the "same car" you had last time because it was "perfect", and the next one is a far cry from perfect. My second GMC Envoy was mechanically awful - no question! Unresol had last time because it was "perfect", and the next one is a far cry from perfect. My second GMC Envoy was mechanically awful - no question! Unresolved engine issues after many "GM fixes", transmission issue, driver's seat - Enough issues that my next car sgould have been anything BUT GM. I just picked up my new GMC Acadia. Why? Simply put - The Waukesha Boucher Cadillac Buick GMC Dealership. They did not manufacture the car, but they performed at the highest level of service I have experienced in over 40 years of car-buying. Gary, Gary, and John in the Service Group are true professionals. They are knowledgeable, personable, they care...and they did everything and more within their power to keep me informed. They worked diligently to minimize my many GM-inflicted inconveniences; and they truly are the only reason I stayed with another GM product. ...And I believed them when they told me their many positive experiences with the new Acadia. On a related note, Sandy - the sales rep, and Andrea - the finance/closing paperwork person, were both extremely helpful and professional in making this purchase seamless. Boucher Cadillac Buick GMC and the people within is an all-too-rare commodity in the automotive industry. They respect and treat the customer the old-fashoined way - great personalized caring service. More

Excellent experience with sales personnel who located right exterior-interior color package of SRX at another dealer and promptly acquired it for my purchase. Friendly staff all around. Felt price nego right exterior-interior color package of SRX at another dealer and promptly acquired it for my purchase. Friendly staff all around. Felt price negotiation was professional and expedient. More

Kevin found the right vehicle at the right price. Will do business with Boucher again. They found the best deal on a 2011 Sierra 2500 HD. I checked everywhere. Thanks! do business with Boucher again. They found the best deal on a 2011 Sierra 2500 HD. I checked everywhere. Thanks! More

I bought a new Buick from Nathan Liss. This was my first experience with the dealership or Nate. I walked in the door and was greeted immediately in a very friendly matter. I was introduced to Nathan and experience with the dealership or Nate. I walked in the door and was greeted immediately in a very friendly matter. I was introduced to Nathan and he answered all my questions. He provided two different models for a test drive and explained the features of the cars. I told him I had to think about my decision and he did not push me to buy "now". When I came back to talk price, we came to an agreement in short order. I was very satisfied with the experience, which usually I dread. Nathan is a very likeable guy to deal with. The agency provided me with a full tank of gas when I drove off. Overall, I was impressed with my dealing with all involved. More

I had a great experience from the start to the finish. No question I will return. The follow through was probably the greatest part of the experience and ending with a quality car. question I will return. The follow through was probably the greatest part of the experience and ending with a quality car. More

They where very help testing different vehicles to help determine my need. They did a great job adjusting to times that I needed for getting the car bought and financed. Thanks Felicia. determine my need. They did a great job adjusting to times that I needed for getting the car bought and financed. Thanks Felicia. More

The staff at Boucher Cadillac Waukesha can't be beat. We knew what we wanted and they delivered. We've never had faster and more efficient service. Thank you. knew what we wanted and they delivered. We've never had faster and more efficient service. Thank you. More

I would recommend Boucher Cadillac to anyone looking to buy a new or used vehicle :) Kristina was a joy to work with and I look forward to working with her again! buy a new or used vehicle :) Kristina was a joy to work with and I look forward to working with her again! More