Boucher Buick GMC of Waukesha

sales Gregory was great to work with again. Our 3rd vehicle from him in 3 years. Easy to work with, obviously pricing was right. Finance Department work ove Gregory was great to work with again. Our 3rd vehicle from him in 3 years. Easy to work with, obviously pricing was right. Finance Department work over and above a normal requirement to keep in house. More

Awesome experience We dealt with Alex Patrie and could not have had a better experience. He explained everything was not pushy and was down to earth! We were not familia We dealt with Alex Patrie and could not have had a better experience. He explained everything was not pushy and was down to earth! We were not familiar with Leasing and he made the whole process very easy. We will recommend him and the dealership to our family and friends looking to buy or lease! More

Great people, no hassle No pressure buying experience! Everyone was so nice and helpful throughout the entire buying experience! We will be back for future car and truck bu No pressure buying experience! Everyone was so nice and helpful throughout the entire buying experience! We will be back for future car and truck buying needs! More

Very satisfied Holly was great to work with and we were very happy. We were all very pleased with Erika and Don. We will be returning for our next purchase. Holly was great to work with and we were very happy. We were all very pleased with Erika and Don. We will be returning for our next purchase. More

GREAT PLACE TO GET YOUR NEW CAR FROM!! Cassandra H a week ago Scottie was an exceptionally great and awesome salesman that helped me get my beautiful car. He was nice, respectful, hone Cassandra H a week ago Scottie was an exceptionally great and awesome salesman that helped me get my beautiful car. He was nice, respectful, honest, and kind. All who may ask me where I got my car, I definitely will tell them Boucher Buick GMC of Waukesha. I will tell them to ask for Scottie S. he's the best. More

Glad we chose Boucher! We are very happy with our purchasing experience at Boucher. Nick Majeske took the time to listen to our vehicle needs and help us identify the vehic We are very happy with our purchasing experience at Boucher. Nick Majeske took the time to listen to our vehicle needs and help us identify the vehicles that would meet them. He was mindful of our budget and not at all pushy. Everyone we worked with during our visit from the finance people to the individuals in the service area who ensured our vehicle was looking great for delivery were so nice. By far the best purchase experience we've had! More

Easy as it gets. From start to finish and continuing after the sale there wasn't a question unanswered or a call not returned. Honestly one of the best vehicle purcha From start to finish and continuing after the sale there wasn't a question unanswered or a call not returned. Honestly one of the best vehicle purchasing experiences I can recall. More

Excellent Sales Person, Easy to work with and no pressure I worked with Brianna and she was new to the dealership, but willing to get questions answered promptly if she did not know the answer. There was abs I worked with Brianna and she was new to the dealership, but willing to get questions answered promptly if she did not know the answer. There was absolutely no pressure and I left my initial interaction with her having a positive experience. On my second visit, she was equally as polite and willing to be prompt and attentive. More

Lemon. I bought a pre-owned vehicle at Boucher Cadillac in Waukesha. First, I did not appreciate the very salesman pressures. I also felt the manager was o I bought a pre-owned vehicle at Boucher Cadillac in Waukesha. First, I did not appreciate the very salesman pressures. I also felt the manager was on performance with fake customer service skills. After a few months of driving my new-to-me preowned vehicle, the engine started knocking, in the dead of winter. I checked the oil and it was all gone. I quick dumped in 3 liters and contacted Boucher. It took awhile, but they finally agreed to do consumption testing. The service rep I worked with was very nice, but he admitted that he was having a hard time getting answers from the manager regarding my complaint. The consumption testing took about a year because sometimes they would forget to record results. I kept running out of oil every 1,000 miles and the blame was put on me as the owner who is responsible for checking oil regularly (who really does that right after buying a car from a dealer?!). The nice service rep who tried very diligently to help me and get answers ended up leaving Boucher so then I was starting over with someone else. They kept promising that they would consult with this car manufacturer's dealer for answers. They finally came up with a dumb broad response that this particular car just naturally runs out of oil every thousand miles and I have to keep filling it up. I'm a single woman, and I feel had. I'm not dumb. I'm tired of always checking oil and dumping more in all the time. I would expect that with a car purchased from a shady person off the street, not a dealer; and certainly not when I paid good money for that car and have a bank note on it. More

Used car deal Tony was great! Very knowledgable. Jon in finance really went out of his way to accommodate my financial situation. My Only real complaint was I bough Tony was great! Very knowledgable. Jon in finance really went out of his way to accommodate my financial situation. My Only real complaint was I bought a vehicle that hadn't even made it to the floor. While I was told it passed inspection, 4 days into the car, a service light came on. I emailed Tony and was told it was serviced but wasn't reset. Also, his definition of " detailing" the car was way different then mine. It wasn't detailed. It was vacuumed and washed at best. I went thru a whole container of car wipes and wiped it down myself. Cup holders, inside doors and most of the dash hadn't been touched. The carpets weren't shampooed and a stain that could've been worked on not even touched. While I realize it's a used car, it's new to me. I would've appreciated a little more effort. I even offered to come back for the vehicle so that someone could take their time and do it properly. Besides that, I feel I got a pretty good deal. More