Boucher Buick GMC of Waukesha

Awesome experience Great customer service. Great atmosphere. All questions answered to my satisfaction. Loved all the variety of drinks and snacks. Bathrooms were except Great customer service. Great atmosphere. All questions answered to my satisfaction. Loved all the variety of drinks and snacks. Bathrooms were exceptionally clean. But most of all my sales representative, Joseph Bicio, went above and beyond his expertise. More

oil chg gregory was a delight to work with is very accommodating i had great service from him and an all around nice guy to work with gregory was a delight to work with is very accommodating i had great service from him and an all around nice guy to work with More

Professional, great service This was my second vehicle purchase from the dealership and as in the first, I was very satisfied with the professionalism and service that I received This was my second vehicle purchase from the dealership and as in the first, I was very satisfied with the professionalism and service that I received from all involved. Thanks for a great job. More

ALLWAYS GREAT THIS IS ARE SECOND GMC GREGORY WAS GREAT TO WORK WITH BOUCHER IS ALLWAYS BEEN GOOD TO US THANKS AGAIN TO ALL WHO HELP US THIS IS ARE SECOND GMC GREGORY WAS GREAT TO WORK WITH BOUCHER IS ALLWAYS BEEN GOOD TO US THANKS AGAIN TO ALL WHO HELP US More

Great service Martin was a great sales man. Everyone was happy to assist and very polite. I will definitely go back to purchase or lease another vehicle and I will Martin was a great sales man. Everyone was happy to assist and very polite. I will definitely go back to purchase or lease another vehicle and I will go back to Martin More

Oil change I felt scammed by being told I could not use GM points, They did not check filters and recommended windshield wiper replacement And new car I felt scammed by being told I could not use GM points, They did not check filters and recommended windshield wiper replacement And new car More

Service Rate them as very good. Kept me updated on status for they we’re running behind. Was able to get to my next appointment on time. Rate them as very good. Kept me updated on status for they we’re running behind. Was able to get to my next appointment on time. More

Likely will not return unless Warranty/Recall I will likely return if I need a warranty or recall work as it is closest GMC dealer around. Otherwise, I will be going to other GM dealer (down the I will likely return if I need a warranty or recall work as it is closest GMC dealer around. Otherwise, I will be going to other GM dealer (down the street). Really unimpressed with customer service persons. They had fancy desks and check-in area but seemed to lack attention to customer service. Suggestions? Greet customers upon arrival, acknowledge them, look them in the eye, smile, etc. I left feeling like I somehow ruined their day. Not the feeling you want as a customer for such an important, and often expensive, service. Please also note, I was very impressed with the sales/showroom staff. I stopped in late for a service pick-up and interacted with numerous persons in the showroom. They happily helped me find the cashier, helped the cashier find missing keys, paperwork, etc. One volunteered to porter the car to the door. I was even offered refreshment as team worked to get things sorted out. I would be eager to BUY another GMC from these guys. Not sure I would want to work with service team again. Ratings based on Service Team experience. More

First service visit for my 2019 Enclave. Showed up on time and vehicle was ready to go within an hour. Waiting area is convenient and roomy. All in all a very good experience. Showed up on time and vehicle was ready to go within an hour. Waiting area is convenient and roomy. All in all a very good experience. More

Great friendly service. First time bringing my truck into Boucher of Waukesha...awesome experience & great staff. Courtesy ride was appreciated and the team provided timely u First time bringing my truck into Boucher of Waukesha...awesome experience & great staff. Courtesy ride was appreciated and the team provided timely updates on the progress. Thanks. More