Boston Foreign Motor

Excellent buying experience. My experience with Bobby and Boston Foreign Motor was excellent. They are very professional and easy to deal with, which makes for a very smooth and My experience with Bobby and Boston Foreign Motor was excellent. They are very professional and easy to deal with, which makes for a very smooth and easy transaction. Bobby was responsive and he addressed any issues or questions that arose during the transaction. I would buy another vehicle from them. More

Best Car Purchasing Experience Ever!! We found a car that we wanted to see online through Autotrader.com. We contacted the office and scheduled a time to come and see the car. When we got We found a car that we wanted to see online through Autotrader.com. We contacted the office and scheduled a time to come and see the car. When we got there we were greeted by a very pleasant receptionist that ended up playing with my 5 year old daughter and keeping her entertained while we completed all of the paperwork. Bobby Shah was our Sales Representative. He was speedy at getting the car to the lot for us to test drive. The car was amazing, and Bobby was super friendly and very easy to deal with. When my husband picked up the car, it looked like a brand new car, not a 2015 BMW. The purchase experience was fast and friendly. Would recommend Bobby and the dealership to everyone I know! More

Good transaction with Bob S. Bob was knowledgeable and worked with me on the price. A seamless transaction. He was also very flexible on when I could pick up the vehicle, Bob was knowledgeable and worked with me on the price. A seamless transaction. He was also very flexible on when I could pick up the vehicle, More

Great service, total attention to customer Service I Purchased a 2015 Audi Q7 from this dealership and Thought that the team at Boston foreign motors went out of their way to accommodate my requiremen I Purchased a 2015 Audi Q7 from this dealership and Thought that the team at Boston foreign motors went out of their way to accommodate my requirements. There were a few follow up details that Ali took care of without question! I completely recommend this dealership to Whomever is in the market for a new vehicle. More

Used car purchase We had a great experience. I bought a first car for my son. Bobby explained everything fully and we never felt rushed or pressured into a sale. We wer We had a great experience. I bought a first car for my son. Bobby explained everything fully and we never felt rushed or pressured into a sale. We were very happy to have found my sons dream car and a very helpful salesman Bobby from a cargurus.com search. We would definitely recommend. More

Perfect Transaction I purchased a Maserati from Bobby a few months ago and the process was seamless and smooth. Bobby handled all of my questions and concerns. Once I bou I purchased a Maserati from Bobby a few months ago and the process was seamless and smooth. Bobby handled all of my questions and concerns. Once I bought the car I took it straight to Boch Maserati in Norwood to be checked out and they confirmed the car was in perfect condition. When I mentioned Boston Foreign Motor Group to them they knew exactly who they were and offered nothing but great praise for them. To hear a used Maserati competitor of theirs talk so highly about them was comforting. I would most definitely purchase another car form them and I would absolutely go with Bobby. More

Very Good Experience Recent purchase of an Audi Q5 from BFM, and Ali in particular, was handled in an entirely professional, courteous, 'easy' and responsive manner. Apar Recent purchase of an Audi Q5 from BFM, and Ali in particular, was handled in an entirely professional, courteous, 'easy' and responsive manner. Apart from a small problem with the timely delivery of all the sales paper work, I would return as a regular customer without hesitation. More

Unsatisfied Customer I was promised brake pad warning and low tire warning was a sensor problem, and told to just take it to the dealership to have this minor issue fixed. I was promised brake pad warning and low tire warning was a sensor problem, and told to just take it to the dealership to have this minor issue fixed. I was promised the car was thoroughly checked out and had no issues. The tire had a hole and I needed new brake pads. I spent 5 hours at the dealership replacing my tire and had to delay my road trip a day. Then there was the inconvenience of bringing car in again for brake pads. They were covered under warranty but they refused to reimburse me the full amount I paid for the tire because they could do it for less than what the BMW dealership charged. I think its unreasonable to expect me to drive an additional 40 miles on the tire to bring it to them plus the additional time to do the repair after already delaying my trip a day. For my inconvenience I feel the least they should do is reimburse me. Also I was only made aware of one minor accident, not both accidents on the car fax report as it was quickly glossed over for me to sign. There was no mention of it having to be towed, which I later discovered. Now I wonder if the promise of the car "being thoroughly checked out" can be believed and worry what else I may bump up against in the future. I am not one to ever complain and work in the customer service industry, but I am very unhappy with the amount of push back I've been given. I did not haggle the cost of the car and I was an easy sell. This short sightedness of not caring about the customer could cost them business in the future as I am left feeling very upset and wasn't even given an apology, just a scolding for having the repair done right then and there by dealership and not by them to save less than $200. which in the big scheme of things seems outrageously petty. I have resonably and calmly been stating my claim with no budge on their part for the past week and I have to say I am shocked and feel disrespected by the way they have treated me. My daughter just bought a car from another dealership and the experience was very efficiant and pleasant, no issues at all. More

Surprisingly Great Experience Buying a car is already stressful for me. Buying a used car out-of-state was a new experience, and added many new stressers to my buying decision. Was Buying a car is already stressful for me. Buying a used car out-of-state was a new experience, and added many new stressers to my buying decision. Was the advertised car even real? Did the pics properly depict the condition of the car? Could I safely pay and actually get the car? How would I get it home from Massachusetts? These were a few of my concerns, and I put my salesman Bobby through several hurdles as I worked through my skepticism and anxiety. I had only two things I could know for sure. First, I needed to listen to Bobby, to see if I could detect any double talk. Second, after I had made the decision to go to Boston and see the car for myself, I needed to again see that everything was exactly as it was described online and on the phone. From the onset, I found Bobby to be very courteous. This was actually a red flag at first, because I feared I was getting lip service. We connected using FaceTime, and I found his sincere friendliness to be consistent with his phone presentation. Very helpful. During the facetime, he even pointed out a scratch to me on the car that I wouldn't have otherwise spotted. When I arrived in Boston, Bobby was polite and very sensitive to the fact that I had come in from out of town to see him. His time was mine, and I continued to find consistency with who he was online and on the phone. Bottom line: I gave him my check, he assigned me the title and he arranged for shipping. I flew home with the title in hand. The shipper took a couple of days to materialize, but the GM promptly gave me the shipper contact info as soon as he had it. The car arrived here in south Florida as promised. Absolutely no problems. Great service. For me, Bobby is just a great guy and someone I would choose to work with. I found the General Manager, Milad, to be sincere and up front as well. Thanks Bobby and Boston Foreign Motors. More

Excellent Experience I dealt with Boston Foreign Motor for the first time, and all arrangements were handled by Ali, who proved to be as honest and honorable a person as I I dealt with Boston Foreign Motor for the first time, and all arrangements were handled by Ali, who proved to be as honest and honorable a person as I have ever encountered in an automobile dealership. He disclosed every detail of the vehicles that we were considering, provided supporting evidence where necessary, and arranged financing on good terms. He did not provide any excess pressure to either conclude the transaction or pick up the vehicle once purchased. I could not have had a better experience buying a car. More