Bosak Toyota

great service we have been using them for over 25 years, both for purchase of and service to our toyotas. the service department is efficient, affordable and compl we have been using them for over 25 years, both for purchase of and service to our toyotas. the service department is efficient, affordable and completely trustworthy. one of our cars is now being driven by our granddaughter, one is twenty years old and in wonderful condition and my husband's new toyota is a joy to drive! More

Toyota care I have bought my last 4 Toyota’s from Lake Shore. I have also always had them serviced. Could not ask for better service and staff. I have bought my last 4 Toyota’s from Lake Shore. I have also always had them serviced. Could not ask for better service and staff. More

New car purchase I went to Lake shore Ford after going to another local dealership that was unable to help me find a car I want it, The other dealership simply told m I went to Lake shore Ford after going to another local dealership that was unable to help me find a car I want it, The other dealership simply told me we don’t have what you are looking for. When I got to Lake shore I was greeted by Mike, I explained to him what I was looking for, was very specific with color, tech package, rims etc... he said I don’t have it here but I’ll find it for you. Mike was true to his word and found me the exact car I wanted in a week. Very easy to do business with, fair on trade in and no games. Very happy with my experience! More

Was jerked around by the service advisors I came in to have a noise on my Camry Hybrid looked at and wanted someone to ride with me so they could hear it and know what I was talking about. Whi I came in to have a noise on my Camry Hybrid looked at and wanted someone to ride with me so they could hear it and know what I was talking about. While there are service advisers sitting on their posteriors, I was told that there was no one available but if I could wait a few minutes they would get someone to go with me. 30 minutes later still no one and the service advisers said maybe 10 minutes more. When I told them I had been waiting 30 minutes I was rudely told that I did NOT have an appointment and did I not want them to look at my car? The offer to give me my keys back was taken and I left. Unfortunately this is the kind of treatment I have always had with Lakeshore Toyota and the service they have done on my car has been less than great. I would avoid them at all costs. More

Mike is the man! Well my wife and I weren't in the market for a Toyota but she got in an accident which totaled our equinox. Strangely enough we got a rental which was Well my wife and I weren't in the market for a Toyota but she got in an accident which totaled our equinox. Strangely enough we got a rental which was the Toyota 4 runner, my wife fell in love so we found Mike at Lakeshore Toyota. He walked us through the vehicle wasn't pushy and got us the car we wanted with in a reasonable amount of time. Thanks for your service Mike I'll be back eventually More

Excellent services I bought my first Prius from this dealership in 2001. Because of their excellent service department I have stayed with this dealership to buy my secon I bought my first Prius from this dealership in 2001. Because of their excellent service department I have stayed with this dealership to buy my second Prius. It was easy and hassle free. More

Impressed Came in to check out the 2019 Rav 4, liked what I saw but didn't have what I wanted on lot but they were able to get one the next day Came in to check out the 2019 Rav 4, liked what I saw but didn't have what I wanted on lot but they were able to get one the next day More

our new Prius! Matt is very nice to work with. He made getting a new Prius easy and stress free! Our new car is very clean and imwe really appreciate that. Matt is very nice to work with. He made getting a new Prius easy and stress free! Our new car is very clean and imwe really appreciate that. More

Prompt service great customer service as well, highly recommend this Toyota Dealership. Answered my questions and showed me the vehicle. The closing was on time ver great customer service as well, highly recommend this Toyota Dealership. Answered my questions and showed me the vehicle. The closing was on time very professional service. More

Another Good Experience at Lake Shore Toyota I came into Lake Shore Toyota June 7th because the lease on my 2016 Corolla was up the next month. I test drove a 2020 Corolla that I loved but the pa I came into Lake Shore Toyota June 7th because the lease on my 2016 Corolla was up the next month. I test drove a 2020 Corolla that I loved but the payments were considerably higher than I had been paying. I decided to extend my lease, waiting to see if they had better promotion in future months. In the mean time, the man I have dealt with at this dealership for 6 years went to a position somewhere else and that made me hesitant about dealing with a different sales consultant. Two weeks ago, my daughter told me that Toyota was advertising great sales. I went online and saw that the car I test drove in June was still available! I called the internet sales number and spoke with Juels, who was friendly and very helpful. That made me less hesitant about the whole process and I told her that I would come to Lake Shore in the next week to discuss leasing the car. When I arrived on Saturday August 31st, Juels was just leaving but she referred me to another sales consultant, Mike Pietrzak. Mike is personable, knowledgeable, and very patient and this immediately put me at ease about having a new consultant and leasing a new vehicle. Mike introduced me to the finance manager, Socrates Gray. That's when I normally get very nervous, but "Soc" is a nice, courteous, professional man who gives you the prices without being intimidating. In conclusion, leasing my third vehicle at Lake Shore Toyota turned out to be a very good experience and I am grateful to all those employees who were involved. More