Bosak Honda - Service Center

I have been going to Bosak in Highland for over twenty years. Two Accords were purchased thru the dealership. I continue to use Bosak due their quality customer service. Their technicians are well trained years. Two Accords were purchased thru the dealership. I continue to use Bosak due their quality customer service. Their technicians are well trained to complete my repairs with precision and accuracy. Go to Bosak Honda. They value their customers. You More

Fair experience. Had Josh as a service advisor. Waited 4 minutes to drop vehicle off, then rushed. Asked a simple question about the specific oil and the advisor’s reply was condescending. Rushed during dro minutes to drop vehicle off, then rushed. Asked a simple question about the specific oil and the advisor’s reply was condescending. Rushed during drop off and then he realized he didn’t have my number, so he called me back over. Upon return, there was an older gentleman who was positive and I would ask for him if I return. My initial advisor Josh saw me and said he be with me in a minute only to leave me waiting while he had a casual conversation with a buddy. The older gentlemen helped me. He then asked Josh to bring up my car and he gave an excuse but eventually took my key to pull up my car. Only to have him continue the conversation with his buddy and then eventually bring me my key and said it’s over there let me know if you need help pulling it out. leaving all the service papers and ticket littered in the vehicle. Service besides the older gentleman was lack luster at best. Disappointing as I bought a new car from this dealership and this was my first service. Duke of Oil does just as good of a job, is way faster, efficient and friendlier. What a joke, the sense of entitlement that I have to go to a dealership when there are plenty of other options. Appreciate your customers or you will lose them. More

I am driving my third or fourth Honda. My reasons for staying with Honda are twofold. The product and the service. Knowing I will be a regular customer in the service department that’s the must important staying with Honda are twofold. The product and the service. Knowing I will be a regular customer in the service department that’s the must important. I’ve never been disappointed. More

Super fast service. Confident that they only fix what is needed, unlike many other places North of Honda on 41. Clean waiting room with spaces for working remotely. needed, unlike many other places North of Honda on 41. Clean waiting room with spaces for working remotely. More

Awesome service as always Drop car off for oil change. No appointment necessary. Notified in timely manner when car was ready for pickup. Great job by entire staff. Thanks yo Drop car off for oil change. No appointment necessary. Notified in timely manner when car was ready for pickup. Great job by entire staff. Thanks you, Bob Soohey More

As always, Shaun always provides professionism and thoughtfulness for service to our vehicles. Honest and fair pricing always. The entire service staff and salespeople are wonderful. thoughtfulness for service to our vehicles. Honest and fair pricing always. The entire service staff and salespeople are wonderful. More

Oil change Repaired an alloy wheel and oil change. Very efficiently done. In and out in two hours. They were very good at keeping me updated on the progress whi Repaired an alloy wheel and oil change. Very efficiently done. In and out in two hours. They were very good at keeping me updated on the progress while I waited More

Service The wait was a little longer than I expected, which was also longer than usual. They were running into repair issues beyond what service was requested The wait was a little longer than I expected, which was also longer than usual. They were running into repair issues beyond what service was requested, which backed times up, not through the fault of the dealership. People are always friendly and I have had no repairs that required me to go back to have them corrected. The car is a 97 and has been serviced there since it was purchased. More

Airbag recall Getting my air bag replaced as part of a manufacture recall turned out to be less of an inconvenience I thought it might be. An easy appointment; a f Getting my air bag replaced as part of a manufacture recall turned out to be less of an inconvenience I thought it might be. An easy appointment; a friendly greeting on arrival; a clean, comfortable waiting area and in a very short time I was on my way, air bag repaired, car inspected and washed. All in all, a very pleasant experience. More

Great Service and Staff! Great Service and staff. Service Manager Shawn H. was very attentive and nice. Service and waiting area were clean and comfortable to stay and wait f Great Service and staff. Service Manager Shawn H. was very attentive and nice. Service and waiting area were clean and comfortable to stay and wait for your car. Service adviser was great and will give you update if additional works needed to be done. More