Bosak Honda

Read everything and understand before you sit down and try to buy a car from them!! They do not disclose everything upfront! Terrible experience! I was assisting my mother in purchasing a new Honda Pilot try to buy a car from them!! They do not disclose everything upfront! Terrible experience! I was assisting my mother in purchasing a new Honda Pilot Elite AWD and found this dealer had what she was looking for so we contacted the dealer to find out if the vehicle was available still. After discussing with a sales person, my mother had a trade-in instructed me to fill out the information online for KBB instant cash offer. Unfortunately, the first number that came back had an error by me for mileage, so the amount was reduced which we were still OK with. I followed his instructions as the number came back with good number I reached out and spoke with him about the Internet special on the vehicle that my mother wanted. After waiting quite a bit, we received a text back stating there were multiple additional fees, and in the tune of $3000.00+ that will be added to the price of the internet price which I agreed to pay there doc fee, inside and out protection package and LoJack. After asking several times if we were good to go knowing that they hadn’t seen my trade-in in person, and that would have to be approved all I got back was now they’re saying there is a market adjustment on top of the price. That was never disclosed up front so I asked what exactly is market adjustment? Then I was greeted with all we don’t do that anymore however, there is transportation from the manufacturer, that is not included. I asked the please see the window sticker and was sent just a picture of the options not the whole sticker. I asked for the picture of the whole sticker and never got a response. I then spoke with the manager and he stated oh yeah, we don’t include that that’s from the manufacturer it’s on the invoice. I asked him several times why they do not disclose that and their disclosures on their website or on third-party sites and received zero response. My mother and I had agreed to all the extras that we did not need that we were told we had to buy and then they kept stacking more and more and more on. This is an extremely bad way to do business. Quite frankly it feels a lot like bait and switch since the destination charge and market adjustment really are not clearly disclosed nor are they told how much that a charge will be. Don’t be fooled by the Stiehler. They will show you a low low price on a sale vehicle online and then by the time you’re done you will pay over sticker. I’m pretty sure there was a dealer that got sued for $10 million by the FTC over stuff like this so good luck to you guys. More

Excellent service department. Honest pricing. Good quality work. I’m a long time Bosak customer Honest pricing. Good quality work. I’m a long time Bosak customer More

I would like to thank the Bosak Honda team of Terrin, Katii, Tony, Mike, and Scott, for providing me with a wonderful car buying experience. Terrin and Katii addressed my needs and financial concerns i Katii, Tony, Mike, and Scott, for providing me with a wonderful car buying experience. Terrin and Katii addressed my needs and financial concerns in a very relaxed and patient manner, and lead me to the vehicle that was best for me. I will be glad to recommend them to others. Keep up the great work. More

Josh Sparks was very helpful in getting my car inspected. Being an Uber driver, I just want to make sure I get the best help and Honda does wonders for me. Being an Uber driver, I just want to make sure I get the best help and Honda does wonders for me. More

Excellent car buying experience. Neil my salesman was very helpful and straightforward. I’ll buy from this Honda dealership again Neil my salesman was very helpful and straightforward. I’ll buy from this Honda dealership again More

Patrick’s friendliness and kindness are so typical of this dealership’s attitude towards their customers and staff this dealership’s attitude towards their customers and staff More

Very polite. Very fast. Explains everything well. I really like your employes a lot. I would definitely go bk there Very fast. Explains everything well. I really like your employes a lot. I would definitely go bk there More

Over 2 hours for an oil change is crazy! !! I won’t be coming back here. !! I won’t be coming back here. More

Pat our sales guy is top notch! He took his time to answer all my questions and exceeded my expectations when sharing information about the features available on the different packa He took his time to answer all my questions and exceeded my expectations when sharing information about the features available on the different packages that come in the vehicle I was interested in. Made the selection process so easy. No pressure what so ever. Even gave me his direct line so I could contact him if I needed to before returning the next day. I love that even though we couldn’t make it there until an hour before closing he took his time and I didn’t feel rushed through the test drive or even seeing another model of the same type of vehicle. Chris in finance made the finalization of the sale feel like sitting with a friend rather than being hovered over or pressured to add every extra warranty. He’s knowledgeable, friendly and equally important, he is quick and efficient. We had our 22 month old daughter with us and he helped us get in and out of the dealership before she got impatient or out of sorts - that says A LOT! More

Bosak Honda does a fantastic job. The staff treat you like family and addresses your needs and explains any issues. The staff treat you like family and addresses your needs and explains any issues. More