Bosak Honda

Bosak Honda responded

We're happy you found our staff to be so supportive during your experience here at Bosak Honda! Your kind words mean so much to our team, and we appreciate you taking the time to share! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We are still here and ready to assist you any way we can! See you next time!

Bosak Honda responded

Caitlin, we are disappointed to learn from your feedback and potentially losing you as a guest of ours. After seeing your review, our Service Manager called right away to assist you and your husband further. We hope his attention to your concerns is a step in the right direction of trying to make it right for you. Thank you for brining your feedback to our attention so we could do so. If there is any additional details, please do not hesitate to contact Dale back with further information. Again, we apologize for your inconvenience.

Caitlin responded

We very much appreciate the refund. Thank you. It does bother me that it took writing a review to get it. And obviously, the main issue is that your service department was insistent that the only “fix” to our issue was getting a new transmission which would have been $5000 to $7000. Especially when my husband specifically asked them if flushing the fluids would work. It feels slimy and again, the reason we always went to the dealerships for service was to have more confidence and trust in the service department. Unfortunately, we do not have that with your location

Bosak Honda responded

Thank you for your amazing feedback! We are so pleased to hear you had an outstanding experience with our team at Bosak Honda. It is great to know our thorough explanations of the work completed and what remains on your vehicle resonated with you. We always strive to go the extra mile, and it brings us joy to hear that our follow-up call made a difference in ensuring your concerns were addressed. Your support means the world to us, and we look forward to serving you again soon! If you have any questions or need assistance in the future, please do not hesitate to reach out.

Bosak Honda responded

Thank you so much for your fantastic feedback! We are delighted to hear Ryan West provided you with such a positive experience. It is wonderful to know he was friendly, outgoing, and attentive to your needs without being pushy. We’re proud to have Ryan on our team, and your comments highlight exactly what we strive for in our guest experience. Your satisfaction is our priority, and we’re thrilled Ryan helped make your car-buying experience enjoyable. If there’s anything more we can do for you or if you have any questions, please feel free to reach out. Enjoy your new vehicle, and we look forward to serving you again!

Bosak Honda responded

Thank you for your kind words and 5-star rating! We are so pleased to hear you consistently experience outstanding service with fairness, courtesy, and respect. Your recognition of how much we care about our guests means a lot to us. If there is anything else you need or if you have any questions, please do not hesitate to get in touch. We are grateful for your support and look forward to seeing you again at Bosak Honda! Thanks again and take care!

Bosak Honda responded

Thank you for your kind words about Terren at Bosak Honda! We are thrilled to hear about your positive experience with our Honda team. We pride ourselves on providing exceptional service and ensuring that our guests have a seamless and enjoyable car-buying experience. Your feedback is greatly appreciated, and we will be sure to pass along your compliments to Terren and the rest of our team. Thank you for choosing Bosak Honda, and we look forward to serving you again in the future! Happy driving and many wonderful journeys with your new ride!

Bosak Honda responded

Dionne, congratulations on your newest lease! Thank you so much for your continued loyalty over the years! We are absolutely thrilled to have you back for your 4th lease with us at Bosak Honda! Your continued trust and support mean the world to us. It is truly heartening to hear how Neil Patel made your recent visit such a standout experience. As always, if there is anything else we can do for you or if you just want to share more about your experiences, please do not hesitate to reach out. Here is to many more miles of joy with your new Honda!

Bosak Honda responded

Thank you for sharing your 5-star experience with us! We are honored to hear you found our dealership to be the best place for buying or servicing your car. Ensuring our guests feel comfortable and valued is a top priority for us, and we are happy our friendly team made your visit enjoyable. Whether you are purchasing a new vehicle or bringing your car in for service, we strive to provide exceptional service every step of the way. We truly appreciate your feedback and look forward to serving you again in the future! Thank you again and have an amazing day!

Bosak Honda responded

Thank you so much for taking the time to share your experience with us! We are excited to hear you have had a good experience with our service over the last several years. Making your experience stress-free has always been our priority, and we are happy we have been able to achieve that for you. Your feedback means a lot to us, and it serves as a great motivation for our team to continue providing excellent service. We are committed to maintaining the high standards which have earned your trust and loyalty over the years. If you ever have any questions or need assistance, please do not hesitate to reach out to us. We are here to help! Thanks again for choosing us, and we look forward to serving you for many more stress-free years to come.