Bosak Honda Of Michigan City

Convenient appointment with correct service promptly done. My office service person, Dana, is prompt, courteous, and did a super special job of explaining all services performed . done. My office service person, Dana, is prompt, courteous, and did a super special job of explaining all services performed . More

This company advertised a car for sale online and I called about it and said that I wanted to buy it. They told me that it was being conditioned for sale and they would let me know when it was availabl called about it and said that I wanted to buy it. They told me that it was being conditioned for sale and they would let me know when it was available. Sonia was my contact person and she told me multiple times through text the car had a part they had been ordered and I would be the first to know when it was available three weeks later I received a text saying the car had been sold. More

Very disappointed in the overall experience at Bosak when purchasing a certified used car. This was my second car purchase from this dealership and definitely my last. The car was advertised and listed as ce purchasing a certified used car. This was my second car purchase from this dealership and definitely my last. The car was advertised and listed as certified with a specific price and then when I went to look at numbers and specifics, they told me I had to pay an additional $1,800 for the certification on top of the price on the website. I went to the website and asked them to show me where it says that in the fine print but they couldn’t show me. This is not a standard thing at all Honda dealers, as I had looked at two certified used Hondas elsewhere and was told certified cars are priced a little higher because of the certification. We agreed on a few items to be taken care of on the “We owe you” list during purchase and the quality and effort was sad. I was told the paint used for touch up on the car “was not an exact match” which you can tell 100% and “we do not have touch up paint for the lower part of the rear bumper cover” which they agreed to touch up. If it isn’t something they could do, they should have never agreed to it. I have questioned the “certification” process on the car as I didn’t get the Honda checklist and have had a few questions/issues and the communication with the sales manager and the customer service has been terrible. The finance told me they would offer me Honda Care at their best price because I was a previous customer and quoted me $2,400. I wasn’t interested in adding that at the time and was told I had to do it before the end of the month which isn’t true. I called another Honda dealership and was quoted $700 less for the exact same Honda Care extended warranty. I don’t feel the dealer was upfront and honest in many ways during this process. More

Great people. I brought my car in for service and the gentleman and ladies that work in service are a pleasure to deal with! I brought my car in for service and the gentleman and ladies that work in service are a pleasure to deal with! More

The dealership staff was helpful and professional. They made the car buying experience quick and easy They made the car buying experience quick and easy More

Fantastic! Leased a new Honda Pilot & couldn’t be happier. Helpful staff & didn’t feel pressured. My husband had worked out what we were willing to pay each mon Leased a new Honda Pilot & couldn’t be happier. Helpful staff & didn’t feel pressured. My husband had worked out what we were willing to pay each month and we were told our number was doable. Once the vehicle arrived the process was easy and seamless. The number stayed within our original quote and we never felt pressured to give more or negotiate further. After feeling much pressure from a different dealership and having a terrible experience, we were nervous to keep looking. Bosak Honda in MC didn’t disappoint. They definitely won us over! Thank you!! More

Best Honda Service Department you can find. Thorough, efficient, and friendly. Keep it up team! The snack options in the vending machine are insane!! Watched a soap on the massive TV in the waiting r efficient, and friendly. Keep it up team! The snack options in the vending machine are insane!! Watched a soap on the massive TV in the waiting room. Chairs are so comfy that I actually fell asleep and drooled on myself. Toilet seats were nice. More

Dana explained everything very well and after the service had the car ready on time. The facility was clean and efficient as usual. Price is a higher than an independent but I know the mechanics know Hondas had the car ready on time. The facility was clean and efficient as usual. Price is a higher than an independent but I know the mechanics know Hondas backward and forward and have the OEM parts mostly in stock. More

Always puts customers 1st and Dana provides 1st class service. service. More

Finance employee Rachel straight-up lied to get us to sign. Said that if we pay off early we will save all the interest. Tried to pay off early and oh all of the interest. I cannot stress this hard enoug sign. Said that if we pay off early we will save all the interest. Tried to pay off early and oh all of the interest. I cannot stress this hard enough do not go here!!! More