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Bosak Ford

Burns Harbor, IN

4.0
81 Reviews
Welcome to Bosak Ford! Formerly under the name "Lake Shore Ford," Bosak Ford has served Burns Harbor for decades. We're proud to serve Burns Harbor by delivering the high-quality vehicles and services found at Bosak Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions! At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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244 Melton Road

Burns Harbor, IN

46304

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Showing 81 reviews

January 13, 2014

Service was excellent.. Had a few questions and they answered them. Very friendly and explained everything they did to my vehicle. Was very satisfied with the service. More

by Fordescape2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
November 30, 2013

Our truck was serviced and ready at the promised time . The complete fuel saver service was performed. The personnel were friendly and professional. We have all our vehicles serviced and repaired at Lak More

by Mjasdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Dan
September 21, 2013

Everyone friendly, congenial and cooperative. Talked to Joe Gannuscio and Dan Doan with regard to life experiences, John was polite and informative. The nice lady I gave my money to had a big smile. More

by KennethPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Sep 23, 2013 -

Bosak Ford responded

Thank you, and we look forward to serving you again soon!

August 27, 2013

I have just purchased a pre owned 2009 Toyota Scion . The Sales Associate Mike Roman was outstanding because he explained a lot of things to me about credit that I did not understand and also gave me a great More

by dougo710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roman
Aug 30, 2013 -

Bosak Ford responded

Hi Doug, thank you for sharing your thoughts. We're glad we were able to help you find a great car that fit your needs and your budget! Thank you again for your business.

August 02, 2013

I purchased a 2010 Ford F150 from this dealership in July of 2013. They worked with me on setting up a deal that was good for me. The issue came with the after purchase experience! I picked up the car a f More

by sidneycb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Stone
Aug 06, 2013 -

Bosak Ford responded

On behalf of Lake Shore, I apologize for your experience. I believe that you have communicated with our General Manager already regarding your experience. As I'm sure he told you, we clearly had a breakdown in our processes, and we have reviewed this situation with our vendors and our employees to ensure that something like this doesn't occur again. In reference to the paperwork, we do have a policy of waiting ten days after a personal check is used, unless the customer provides proof of the funds leaving their account. Perhaps this wasn't explained clearly. In any case we have been working with the state of Michigan to complete the necessary out of state paperwork, and we should be overnighting it to them tonight. Again, I'm sorry that we didn't perform to your, or our, expectations in your case. If we can assist you further, feel free to contact me, Eric Yoder, or Ted Vander Zanden, the General Manager.

July 27, 2013

The employees were very courteous and forthcoming. They were very knowledgeable when answering my questions. I didn't call them , they called me to give me a status on the day it was to be finished. Great More

by jkl0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Schoon
Aug 06, 2013 -

Bosak Ford responded

Thank you for your review of your experience. We're glad we met your expectations, and we look forward to serving you again!

June 28, 2013

Lake Shore has a very friendly and knowledgable staff. They are always willing to take time to answer my questions anytime I stop in or call. I enjoy working with them as my husband and I have purchased More

by japathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan from the service department
Jul 01, 2013 -

Bosak Ford responded

Thank you for taking the time to review your service experience. I'm glad we've been able to provide great service! That is always our goal. We look forward to seeing you again.

April 20, 2013

Always excellent service! Friendly and knowledgeable staff. Never a problem getting a service appointment on the day/time I need. Pleasure doing business with! I wouldn't go anywhere else! More

by MicheleHopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doan
March 26, 2013

the service wat very good didn.t have to waite tolong the service is always goog that why i always come back for my oil chande and other services More

by fredd60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service write
January 31, 2013

I gave a top rating because they not only changed my oil and rotated my tires, but found that my battery needed replacing and a ball joint needed replacing as well. They changed the battery out speedily wh More

by Anne Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lake Shore Ford, Burns Harbor, IN
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