Bosak Ford

Coming back First visit...very thorough, recommended what I needed done for next visit and didn’t pressure me...very timely manner also...I will be coming back! First visit...very thorough, recommended what I needed done for next visit and didn’t pressure me...very timely manner also...I will be coming back! More

Dope service Wow I am just amazed by the service of this dealership! As I walked in I was greeted by nothing short of teeth showing smiles!!! I was seated and was Wow I am just amazed by the service of this dealership! As I walked in I was greeted by nothing short of teeth showing smiles!!! I was seated and was served coffee in a fancy mug as well as a stack of cookies. Trading in my 2010 ford with overheating engine was a problem I thought was gonna come true but nope, I was very wrong!!! It was a breeze and they gave me the highest price around. I’m so grateful for the work they put in to help me! My salesman /server/ new friend was with me every step of the way. I wanted to make other options but he put aside his will to make self financial gains and talked to me as a person rather than a customer. He showed me so many different financial routes I could take and we came to an agreement on the best one. I ended up taking a great car home that day with an amazing price. Thank u so much DAMEN!! More

Lake shore Ford The car that I ended up buying needed work before I was able to drive it the services department almost two weeks before it was ready to go which I th The car that I ended up buying needed work before I was able to drive it the services department almost two weeks before it was ready to go which I though was a little slow. But Mike was great at keeping me up to date with what was going on with the car. I would recommend they were low pressure and extremely helpful. More

Great Experience I was looking for a specific used vehicle and found it on their website. Called, set-up an appointment for the same day. There were a few items I re I was looking for a specific used vehicle and found it on their website. Called, set-up an appointment for the same day. There were a few items I requested and Peggy and Ben made it happen. I left that day a very happy customer with the vehicle I wanted. Me next purchase will definitely be Lake Shore Ford. More

No issues ever Another purchase with Peggy's help. No problems or issues as usual and went way out of her way to find the right truck for me. No messing around, c Another purchase with Peggy's help. No problems or issues as usual and went way out of her way to find the right truck for me. No messing around, choose truck and pay and I'm out the door. I HATE sitting and waiting for whatever it is that other dealerships do while your buying a vehicle. A+ More

Hit or miss On one visit the service department is amazing and then the next they are awful. Never sure which one you're going to get. Today I got the not so grea On one visit the service department is amazing and then the next they are awful. Never sure which one you're going to get. Today I got the not so great. Driving and my check engine light goes on and the transmission starts slipping. I happen to live about 10 minutes away, and actually work right across the street. Having had continuous problems I was pretty sure I needed another transmission control module and drove straight to the dealer. Lady at the desk said they could look at it maybe Friday. I asked her to ask the boss if there was anyway to squeeze it in. He said nope. Asked for a loaner. Also nope. Please is there anything you can do, as a single mom I need a car? Nope. We have piano lessons today, basketball games at the courts in valpo tonight, but they couldn't have cared less. Is there someone who can drive me home at least? Sure, in an hour. So I have time to write up reviews. Have taken my car to the Valparaiso and Merrillville locations to avoid problems here. Wish our local dealer was more reliable. More

Service department lies Had appointment scheduled for recall to be fixed. I received a call that the parts weren't in, so I canceled the appointment. Minutes later (this took Had appointment scheduled for recall to be fixed. I received a call that the parts weren't in, so I canceled the appointment. Minutes later (this took place within a half hour time span) I received another call that they DID in fact have the parts. They clearly lied about having the parts, so we went to another dealership to get it fixed and couldn't be happier! More

No car dealer can be perfect, but Lakeshore comes close I have bought three Toyotas from Lakeshore in 7 years now. Will I go back again? Yes, but I always go to more than one dealership when shopping new.. I have bought three Toyotas from Lakeshore in 7 years now. Will I go back again? Yes, but I always go to more than one dealership when shopping new.. You're not shopping unless you do. This recent purchase was the result of Mr. Mark Ramirez's extra effort. I was looking for a rather specific used Toyota suitable for towing a 3000 lb. RV trailer around the U.S. for a couple of years. My main requisite - Toyota w/V8 engine. I could not stay long and talk with Mark that day, and so when he was called away I left a short note on his desk with my info. Few models of Toyota have the option of a V8. I did not expect a response from Mark. But it was less than a month later when I got his call to thank ME for the note. Actually he was calling because he thought I would be interested in a Tundra they had taken in on trade. We were able to come to terms, but as with any car dealer you should always haggle to get near your own deal as you can before deciding to buy or not to buy. In this particular situation I did go higher than I wanted because of the quality of the Tundra, and of course Mark's efforts. Thank YOU, Mark and all the other great people at Lakeshore Ford/Toyota. Your service dept. is also very very good. More

Amazing Bill was so awesome. They got me into the car I really wanted and I am so thankful. Would buy my next car from them! Bill was so awesome. They got me into the car I really wanted and I am so thankful. Would buy my next car from them! More

Lakeshore was once a decent dealer ship. Stop in Lake shore see if you see any of the old staff there. Employees are leaving faster than the cars. They sold me two lemons in a row this year. Stop in Lake shore see if you see any of the old staff there. Employees are leaving faster than the cars. They sold me two lemons in a row this year. After the first one they have to trade me for a better one but gave me $2000 left for the car I just bought. Stay away!!! When they went to sell me a third car to try to make the second bad deal right again $2000 less than I paid for and the financing was out rages. More