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Bosak Ford

Burns Harbor, IN

4.0
81 Reviews
Welcome to Bosak Ford! Formerly under the name "Lake Shore Ford," Bosak Ford has served Burns Harbor for decades. We're proud to serve Burns Harbor by delivering the high-quality vehicles and services found at Bosak Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact us with any questions! At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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244 Melton Road

Burns Harbor, IN

46304

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Showing 81 reviews

October 17, 2019

100,000 mile service of F-150 truck. Very prompt and quality services, no concerns. 100,000 mile service of F-150 no surprises or pitches for un-needed services. Very typical experience More

by joekatona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Westerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Bosak Ford responded

Thank you so much for your recommendation! We are so happy to know you are consistently impressed with our Lake Shore Ford team and the service we provide 😊

October 15, 2019

Easy in, easy out Very good service department. Constant contact before, during and after the service appointment. You never are left "wandering what is going on wit More

by dscribbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Westerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Bosak Ford responded

Thank you so much for taking a moment to write this amazing review! We are thrilled to know you are consistently impressed with our team and the service they provide. Please come back and see us any time!

September 30, 2019

Helped out in a pinch! I was driving from Chicago to Union Pier when my engine light turned on. Because the car was making an odd sound I pulled off and into the dealership More

by Carcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Bosak Ford responded

Thank you for taking the time to leave such a great review! We are thrilled to hear that you and your pup were well taken care of during your unexpected service visit. I will be sure to pass your comments along to Ken!

September 24, 2019

Great Service It was my first experience shopping at Lake shore motors and I have to say I was pleasantly surprised. My salesman, Damen Hebblethwaite did an awesom More

by acoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damen Hebblethwaite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juels Marmo
Sep 24, 2019 -

Bosak Ford responded

Thank you for the awesome review! So glad to hear that the Damen and Juels were able to provide you with an excellent truck buying experience. We look forward to serving you in the future. Please feel free to call us with any questions!

September 12, 2019

Service department Ken at the service desk is wonderful always kind. Very helpful and works very hard to make sure customers are happy! Peggy is a wonderful sales person More

by Tori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Bosak Ford responded

Thanks Tori, It means a lot to us that you enjoy coming to LakeShore and working with Peggy and Ken!

September 09, 2019

Great People and Service. In and out within 2 hours. Low-pressure, fair prices. Ask for Bill, he will take care if you. How buying a car should be. More

by tborlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ozug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juels Marmo
Sep 09, 2019 -

Bosak Ford responded

Thank you for the nice review! It was a pleasure to work with you too.

September 03, 2019

Car purchase Came in to the dealership to look at a used vehicle was greeted and helped by Mike Cochran it was a great experience from start to finish Mike was ver More

by jamac502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Bosak Ford responded

Thank you for the awesome review! So glad to hear that Mike Cochran was able to provide you with an excellent car buying experience from start to finish. We look forward to serving you in the future. Please feel free to call us with any questions!

September 03, 2019

Ford Service Great mechanics and service staff. Ken did a great getting an appointment that fit my schedule, explained the work that was needed and was upfront abo More

by TFANDERSON72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Westerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Bosak Ford responded

Thank you for the recommendation! I will make sure to pass your comments along to Ken. We think he's pretty great too! We truly appreciate your support. As always, please let us know if you ever need anything.

September 02, 2019

Simple, fair, and pleasant buying experience Nicole was excellent. She worked with us to identify the options we wanted on our F-150 and was able to locate a vehicle with those options. Nicole More

by Glenda DB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Maffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Bosak Ford responded

Thank you for the awesome review! So glad to hear that the Lake Shore Ford team was able to provide you with an excellent truck buying experience. We look forward to serving you in the future. Please feel free to call us with any questions!

August 27, 2019

Worse buying experience buying new vehicle This is my 2nd new vehicle buying from Lakeshore (2019 F150) . We agreed on a number worked out on paper. I Trusted Lakeshore Ford not to change numb More

by My2019
Recommend Dealer
No
Employees Worked With
Other Employees : Socrates
Sep 05, 2019 -

Bosak Ford responded

We have seen this review and are concerned with the experience you described. This is not our standard of customer service and we would like to discuss what happened in greater detail. Your sales consultant will be calling you to find out how we can address and resolve this issue together.

Sep 09, 2019 -

My2019 responded

Bought a new truck at Lakeshore Ford.July 25th 2019 Wrote a review in August now they answer back in September and still haven't tryed to remedy the issue. December 2019 Purchased new F 150 July 25 2019 Almost 5 months after writing review. Still no contact from Lakeshoreford.

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