Bosak Ford

We worked with Elli when we bought our Edge. She was awesome, listened to what we wanted and got our payment where we needed it to be without pressuring us. Brian was great with explaining the w She was awesome, listened to what we wanted and got our payment where we needed it to be without pressuring us. Brian was great with explaining the warranties and finishing up our paperwork. That was our 4th stop looking at cars and by far it was the best and smoothest, not even 24 hours later and I’ve told 2 other families looking for cars to see them at Bosak! More

I had my Ford Edge in for service 3 times which still remains not fixed. The last time I had a door hinge recall that remains not repaired. I also had a module that needs replacement and it’s been 2 week remains not fixed. The last time I had a door hinge recall that remains not repaired. I also had a module that needs replacement and it’s been 2 weeks and still have not been contacted by the dealership to bring it in for repairs. They also stated a ticking noise in my engine is normal but I never had it the 1st 2 years. This service department is terrible and hopefully the General Manager sees this review and actually satisfy a customer or I’ll need to contact the Ford corporate office. More

Salesman was great, finance was frustrating I spent most of my time with Bill, the salesman who was a pleasure to work with. I was very happy with purchasing a car from him. Everything was great I spent most of my time with Bill, the salesman who was a pleasure to work with. I was very happy with purchasing a car from him. Everything was great until finance came into play. I then dealt with Socrates, the financial manager. When going through my finances, he told me one APR which I thought was high but I ultimately agreed to. It wasn't until I got home that I realized he snuck in another even higher rate on my paperwork without fully disclosing it to me. He also stated that this was the best rate he could get me even with my father cosigning, who has an excellent credit score. He stated that my credit score (which is average) didn't allow for his to really matter that much. This all took place after being at the dealership for 3 hours so I wasn't as vigilant in my review of finances with him. Overall I am very happy with the car that I got as well as my interaction with the salesman, but feel like I was given the run around when it came down to finances. More

Took my F150 in for service and Ford Fusion they did a great job and gave me a fair price. And informed me if they found anything else that was wrong. I will continue to do business here from now on. great job and gave me a fair price. And informed me if they found anything else that was wrong. I will continue to do business here from now on. More

Easy to work with. I think we both got a good deal. I think they gave me a fair price for my trade, and i got a fair price on the new truck. Easy to work with. I think they gave me a fair price for my trade, and i got a fair price on the new truck. Easy to work with. More

great service, pretty nice atmosphere I have been going to the service center at Lakeshore Ford in Indiana for about four years now. I have always had a decent experience. My old Ford cont I have been going to the service center at Lakeshore Ford in Indiana for about four years now. I have always had a decent experience. My old Ford continues to be very reliable. I especially appreciate the clean waiting room with all amenities, including the ability to mute the giant tv. A lot of us have to take time away from work to get our cars fixed, so the ability to work without a radio or tv blasting at us (the ability to mute it) is very much appreciated. Thank you! More

Excellent I had a great experience. I bought a 2018 Ecosport. Peggy was very knowledgeable about the different vehicles. She didn't push you to buy a car. I had a great experience. I bought a 2018 Ecosport. Peggy was very knowledgeable about the different vehicles. She didn't push you to buy a car. More

Great service and friendly faces! Lakeshore Ford has been my dealership since 2003. I have nothing but great buying experiences and excellent service for the last 16 years. Keep up t Lakeshore Ford has been my dealership since 2003. I have nothing but great buying experiences and excellent service for the last 16 years. Keep up the great work!!! :) More

Smooth Personable experiance. Even when I changed at last minute they bent. Really impressed. They simply have a customer is right attitude. Can honestly say this is the first good Even when I changed at last minute they bent. Really impressed. They simply have a customer is right attitude. Can honestly say this is the first good transaction I've had in a while. More