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Bosak Chrysler Jeep Dodge Ram of Merrillville
Merrillville, IN
384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 384 reviews
August 31, 2019
Dennis Zajac is the best!!! I just had a great experience bying a new Jeep Compass from Bosak. Dennis Zajac made sure I stayed in my budget while meeting all my vehicle require I just had a great experience bying a new Jeep Compass from Bosak. Dennis Zajac made sure I stayed in my budget while meeting all my vehicle requirements. We were offered drinks and snacks during the whole buying process. He made the car buying experience AWESOME! If your in the market for a vehicle go see Dennis at Bosak. More
by Sarah J
Employees Worked With
Dennis Zajac
July 13, 2019
Our salesman was very pleasant and knowledgeable Salesman was very nice and patient and knowledgeable made you feel very comfortable would definitely come back here in the future and recommend to oth Salesman was very nice and patient and knowledgeable made you feel very comfortable would definitely come back here in the future and recommend to others More
by Joy7/15
Employees Worked With
Dennis zajac, Scott Falduto
July 11, 2019
Great service department I had my 2012 ram in for repairs and had to deal with a third party warranty company. Megan was awesome and as a service department team got the warra I had my 2012 ram in for repairs and had to deal with a third party warranty company. Megan was awesome and as a service department team got the warranty company to stop dragging their feet and my truck was fixed at a price less than anticipated. Kudos to Megan, I cannot day enough how awesome she is and delightful to work with!! More
by Lilronnieou812
Employees Worked With
Megan Keller
May 15, 2019
Great place to buy a vehicle. We came in not knowing what we wanted but our sales rep Luis was very patient and asked us helpful questions that helped get us to our desired budget We came in not knowing what we wanted but our sales rep Luis was very patient and asked us helpful questions that helped get us to our desired budget and our desired vehicle. He made sure that it was something we were comfortable with driving but also buying. I would highly recommend this place because you don't feel pressured buy. They work with you closely to make you comfortable. More
by Ozzie18
Employees Worked With
Luis Garcia, Scott Falduto
May 02, 2019
Worst Dealership Ever!! I purchased a 2019 Dodge Challenger, I worked with Rocco and he took about 5 hours to get us a deal and out the door. (Poor). Before I signed the pape I purchased a 2019 Dodge Challenger, I worked with Rocco and he took about 5 hours to get us a deal and out the door. (Poor). Before I signed the paperwork I asked about XM Radio and what was the time frame we would have it for. "Rocco" up to a year in most cars, ok so we buy the car and now we were never told that this vehicle did not have XM Radio capabilities. I called back and Rocco, really was not educated at all on the vehicles he was selling and told me later that oh! you have Apple Car play and Android something. I wanted a manager at that point because this was an important part of my purchase was to have XM radio because I have it in all of my other vehicles. I explained this to JC who is a manager I guess he was suppose to call me back never did! I called back the next day and he was trying to avoid my calls and I refused to let him take my name and number and call me back I wanted to talk right then and there! JC was rude and antagonizing to me and he made me feel like I made a bad decision all together, he was and talked to me like oh well you signed the paperwork so screw off! So I asked for John who was suppose to be the GM and he wasn't any better, he listened to my frustration but I can see why these people are so rude and uneducated is because they have a GM who really does not value the customer experience. BUYER BEWARE STAY FAR AWAY FROM THIS PLACE!!!!! THIS IS A AWFUL AWFUL PLACE they do not care about people just making quota!!!!! More
by WORSTEVER2019
Employees Worked With
JC, ROCCO, JOHN
April 29, 2019
Worst customer serivce This dealership needs to work on their customer service skills and knowing the information about their vehicles. Also being a bit more inviting and a This dealership needs to work on their customer service skills and knowing the information about their vehicles. Also being a bit more inviting and a simple smile goes a long way. More
by HamiltonL
Employees Worked With
Matthea Beckett
April 20, 2019
Awful Not a good experience. Bought a $36,000 Truck and took it to get routine maintenance after 60 days of purchase as front was making a sound and find ou Not a good experience. Bought a $36,000 Truck and took it to get routine maintenance after 60 days of purchase as front was making a sound and find out it has a strut greased (to keep the noise from happening). Took for second opinion and both auto repair shops said "whoever sold you this knew there was something wrong." $2300 dollar bill later and texts from a manager (Nick) saying they wouldn't do that and the auto repair guys (family friends of mine) are xx-ing me. Lots of hassle that someone shouldn't have to deal with when spending that much money on a 2017 truck for 36k. More
by sierradenali1
Employees Worked With
Scott Falduto
February 11, 2019
Great experience It was very difficult to make a deal cause of my negative equity in my trade. Rocco did a excellent job in helping me get the deal done!!!! A plus exp It was very difficult to make a deal cause of my negative equity in my trade. Rocco did a excellent job in helping me get the deal done!!!! A plus experience i will definetly be back im the fiture More
by Mrod0320
Employees Worked With
Rocco Samtana
February 10, 2019
Unprofessional and Discisive Sales Department Absolutely the WORST dealerships I have ever been too. Trade in value so are low ( close to highway robbery). There so called dealer discounts are not Absolutely the WORST dealerships I have ever been too. Trade in value so are low ( close to highway robbery). There so called dealer discounts are not true ( posted on line) I even called ahead to make sure they were true and was told by Matthew they were. Well they were not we got to making the deal. Bunch of liars they are. Avoid this place at all cost. More
by Harry
Employees Worked With
Matthea Beckett
January 17, 2019
wonderul I was looking for a car that would fit my situation and my sales rep made it happen. The wait time was acceptable, everyone was friendly and I was abl I was looking for a car that would fit my situation and my sales rep made it happen. The wait time was acceptable, everyone was friendly and I was able to buy the car that suited my needs. More
by Naomibowman1
Employees Worked With
Rocco
