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Bosak Chrysler Jeep Dodge Ram of Merrillville

Merrillville, IN

4.6
384 Reviews

3111 W. Lincoln Hwy

Merrillville, IN

46410

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Showing 384 reviews

September 02, 2020

Good looking out Russ on CJ and Stunna the next car I'm buying will come from you all #32GANG much respect to you all More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Scott Falduto
August 31, 2020

Ed and Malussa B are excellent employees. They are very courteous, kind, and supportive. They went above and beyond to help us and we are very very appreciative of their hard work. Overall the service ther More

by Lmommy2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed C. and Melissa B.
August 31, 2020

Everyone was very nice and helpfull. Price was where l wanted it to be for me to buy. Have big selection of vehicles to choose from. 08 More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mathea, jc
August 13, 2020

My salesman Chris Rudzinski was absolutely the best person I have ever dealt with at any dealer! I can’t explain how happy I am not to have had to struggle through another miserable dealer experience. More

by lacolemanjr22
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
July 07, 2020

Be very careful If you are buying a vehicle from Bosak, be careful. In my brief encounter, here are some of their tricks: It turns out that their "summer clearanc More

by BillJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Hunt
Jul 07, 2020 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Bill Jansen, we are sorry that you were disappointed with your experience. We understand that you reached out to us from Minneapolis on a unique Willy’s Wrangler and you were frustrated that you couldn’t get more off the price. Everything was extremely transparent and explained to you from our Internet Manager and we thought that maybe as a business owner yourself you would appreciate the upfront explanations. In fact he provided you with an emailed worksheet disclosing any and all costs/fees. We wanted to find a way to earn your business but when your insulting emails to me started with statements like “... assume that I’m another naive client”, “...perhaps a remedial math class for Joe...”...”... your mice print”, we accepted you taking your verbally abusive business elsewhere. Again, we are sorry and good luck to you.

Jul 07, 2020 -

BillJ responded

The issue was not that I could not get a lower price - you can charge what ever you want. It is the bait and switch. Your misleading price on your website. I did assume you thought I was a naive client the way you treated me. Your deceptive probably work quite well with naive clients. Mice print is a another term for small print - which I referenced on your site. And yes, perhaps Joe Hunt is so new at selling cars that he believes that the factory destination charge that is part of MSRP can be added on to the deal again, and charged twice. Accordingly, some remedial would be of value for Joe. I'm sorry your skin is so thin, and I didn't fall for your sleazy way of doing business. Good luck to you, and again if someone is reading this, be careful when dealing with these people.

May 22, 2020

THE BEST DEALERSHIP IN THE UNITED STATE NO QUESTION ABOUT IT I LIVE IN ILLINOIS BUT I TRIED TO BUY IN INDIANA OH WHAT A OUTSTANDING SALESMAN RUSS KOVACIC VERY POLITE AND KNOWLEDGEABLE AND AWESOME SALESMAN More

by LARRY
Recommend Dealer
Yes
Employees Worked With
RUSS KOVACIC
April 13, 2020

Joe Hunt was very rude Found the truck I was looking for on Autotrader. Emailed the dealer, dealer emailed me back stating truck was available at 9:30pm. Left a message at t More

by KDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Hunt
Apr 20, 2020 -

Bosak Chrysler Jeep Dodge Ram of Merrillville responded

Kenneth, we appreciated your inquiry from Oakland California on our one of a kind Ram Rebel. We are sorry about your disappointment on the pricing but we can assure you that there is NO Bait and Switch here. We did NOT try to sell you another vehicle off of deceptive pricing. On 4/9/2020 at 1:00 pm in the afternoon there was a pricing change through our Third Party Pricing tool which monitors countrywide supply and market conditions. You sent an inquiry to our dealership at 11:33 PM that night fully knowing that the price had changed. The next morning on the 10th when we spoke with you at 11:28 AM, we explained that the price had changed. We had no way of knowing that you were watching and waiting for the price to be lowered. At 11:33 AM you emailed us scripture about “unrighteousness to suppress the truth”. The Truth is that you knew the price had changed and felt that lashing out because you missed out was acceptable. Again, sorry and good luck to you.

April 03, 2020

Really god dealership and had many choices on the type of vehicle I wanted. The finance manager I dealt with was extremely mely nice and helpful throughout the process. More

by hmemorial44
Recommend Dealer
Yes
Employees Worked With
Nikki and ROCCO, Scott Falduto
March 25, 2020

We had shopped at another dealership in Valpo and were not happy with the $1100 monthly payment on a new Ram .We were able to get the new Ram and a new Jeep at $1200 per month for 2 vehicles.Dennis in sal More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zajac,, Scott Falduto
March 13, 2020

Very polite and welcoming employees. Not pushing either! Very clean. And never felt rushed or ignored. Everyone stopped and asked if we needed anything and seemed to care if we were comfortable. Thank you! More

by Jflo118
Recommend Dealer
Yes
Employees Worked With
Matthea Beckett, Scott Falduto
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