Bosak Chrysler Jeep Dodge Ram of Merrillville

Charged me $300 to change a light bulb, not once did the service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. More

I Just purchased a 2020 dodge caravan from Bosak. From the wonderful salesman Dennis, to the financial department, to the service department I have nothing but wonderful complements for them. They were al the wonderful salesman Dennis, to the financial department, to the service department I have nothing but wonderful complements for them. They were all friendly, took the time to listen to my goals and what I wanted and needed in a vehicle, and went above and beyond to fit the new vehicle in my budget. I can’t thank them enough. I hope anyone who needs a new or used car please go to Bosak. The salesman Dennis was the best. More

Drove a total of 700 miles to purchase a Ram truck and would do it again. would do it again. More

Shady business practices. Saw a vehicle online priced at $18,877, and I was prepared to pay that knowing the market. Went to their Stealership only to find out they really wanted $22k+ because of some pain $18,877, and I was prepared to pay that knowing the market. Went to their Stealership only to find out they really wanted $22k+ because of some paint protection they put on for almost $3k and some other BS. I asked about the difference and the man said the online price is list price, whatever that means. Had issues there before with service and I should have known better. stay away or be prepared to pay another $4k+ above their "Online List Price" Psh.. More

I have a white 2018 Ram 2500. I’ve been dealing with Doug, and everybody else in the service department. They are great and get the job done! Doug, and everybody else in the service department. They are great and get the job done! More

I bought a new vehicle from Bosak on April 29, 2021. As of today (June 26, 2021), I still do not have the paperwork necessary to get plates for my vehicle. Bosak is required by law to provide this paperwo of today (June 26, 2021), I still do not have the paperwork necessary to get plates for my vehicle. Bosak is required by law to provide this paperwork in 31 days. That should have happened on or before May 31, 2021. But after 59 days, I still cannot license my vehicle. Despite numerous requests for information and answers, Bosak still cannot provide me anything but vague promises. It is apparent to me that Bosak simply does not care. They made the sale. They booked their numbers for that month. The only “service after the sale” I have received is lip service. More

Been dealing with Doug and service department and I wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Ve wouldn't trust taking my van any were else. Fast friendly service. They take time to tell you what you should replace and what has to be replaced. Very professional and courtesy shop. Will not take van anywhere else. Thank you More

Our salesperson was great, that is about all I can say. During negotiations, all I heard was how sales and repairs were enemies and repairs did things they can not override. The dealer added things to the During negotiations, all I heard was how sales and repairs were enemies and repairs did things they can not override. The dealer added things to the vehicle we did not want and had to negotiate off. The finance person did not let the salesperson know to order accessory purchased. Had to call after a week of waiting to get part ordered then schedule to have installed. The finance person set us up with financing, but did not disclose the additional finance fees the bank was going to tack on, these fees were not in the contract. I gave a one star for the dealership, but for some reason shows three stars. More

Great place everyone there treated my wife and me great especially obi, Joe and Melissa great service all around knowledgeable about our vehicle greeeeeeeeeeet team especially obi, Joe and Melissa great service all around knowledgeable about our vehicle greeeeeeeeeeet team More