Bosak Chrysler Jeep Dodge Ram of Merrillville

3rd car purchase from Bosak and couldn't be happier!!! We just purchased our 3rd vehicle, a 2016 Dodge Charger SXT, from Bosak today and we will keep going back! Our salesman Dennis Zajac is wonderful. He We just purchased our 3rd vehicle, a 2016 Dodge Charger SXT, from Bosak today and we will keep going back! Our salesman Dennis Zajac is wonderful. He helped us to find exactly what we wanted. He's not pushy which is so important to us. Matt Reed is the best! He has helped us with all 3 of our purchases and he has made it work for our budget to get what we want. We have also dealt with Melissa in finance all 3 Times and she's amazing. She's the nicest person and very knowledgeable. I'm so very happy right now!! More

1st Car Purchase I was very happy to have made my 1st car purchase at Bosak. I had been to 2 dealers earlier that day and I thought Bosak didn't put me through nearly I was very happy to have made my 1st car purchase at Bosak. I had been to 2 dealers earlier that day and I thought Bosak didn't put me through nearly as many hoops. My Sales Consultant, Andrew West, did an excellent job getting me a good deal on a new Cherokee. He was clearly knowledgeable of every vehicle and was well versed. Buying a car is intimidating, especially the 1st time, but I felt that it went about as smoothly as possible. More

Honest and Excellent Salesman - Andrew West I had the stressful task of getting a new company car on short notice. I knew I wanted a Chrysler 200, but was not sure if I could find one in the pri I had the stressful task of getting a new company car on short notice. I knew I wanted a Chrysler 200, but was not sure if I could find one in the price range and with the options I wanted. The salesman, Andrew West, at Bosak Merrillville took care of everything for me without the pressure and stress I’ve always associated with leasing a new car and getting less for my money. Andrew found a car loaded with options for the same lease price my company had paid for the previous lease that had just ended. My old Chrysler 200 was a basic model with very few option, whereas the new car was loaded and in the colour I wanted. Andrew and the Bosak finance team worked closely together and sorted everything with my company concerning the terms lease payment details. I am very pleased with the car and the whole attitude of Bosak Merrillville. More

Great experience Thanks to Andrew West for making the purchase of our new used vehicle a breeze! It has made what could be a stressful thing, a positive one. I appre Thanks to Andrew West for making the purchase of our new used vehicle a breeze! It has made what could be a stressful thing, a positive one. I appreciate the follow through from both Andrew and the Service Department. More

World's greatest Just want to say thank you to my sales person ANDREW WEST. I can honestly say this salesman took the time to understand what I was looking for, my bud Just want to say thank you to my sales person ANDREW WEST. I can honestly say this salesman took the time to understand what I was looking for, my budget, and what I had to do to drive off the lot with the car I've wanted for a long time. He knows his cars. Described every button/function and detail on my car. I've looked high and low for a my dream car and been to a few other dealerships around there and no one and when I say no one, I mean no one took the time to get me into my dream ride. But I didn't give up just yet, me and my husband went to bosak motors in merrillville and we got introduced to Mr West. He wasn't pushy, or the type of salesperson to just look to sell a car and get it off the lot. I highly recommend Mr. West for any vehicle purchases!!! Greatly appreciate the patience and kindness while there! :) If what I didn't express how much I'm appreciate Mr West, my husband bought his car from a dealer in Chicago, but after the service from my great sales person, my husband is looking to get a his dream car through Andrew West very soon! Thanks again Mr Andrew West for making dreams come true!!! More

Bosak service department is awesome I have not trusted dealerships to service my vehicles for many years due to past experiences. Bosak has changed this. They were very helpful and frie I have not trusted dealerships to service my vehicles for many years due to past experiences. Bosak has changed this. They were very helpful and friendly. Tim in service department worked with me and went above and beyond to help me out! He had to continually call Chrysler corporation to see if they would help with parts since I shouldn't have had a door handle thats hardly used break on a three year old vehicle. He stayed on top of it and I'm so impressed he never gave up. I have changed my mind. I trust Bosak to do service on my vehicle. Trustworthy and friendly! More

First time buyer The whole process of buying a new or in my case, slightly used, car initially seemed to be a terrifying experience. That wasn't the case at all with A The whole process of buying a new or in my case, slightly used, car initially seemed to be a terrifying experience. That wasn't the case at all with Andrew West at Bosak. Andrew was SO knowledgeable on the product he was selling. He knew about every single detail about my Jeep and had no problem taking the time to explain the car and its every function in full detail to me. He was not the least bit pushy and didn't try any of the sales tactics that I have experienced at other dealerships. I felt so comfortable during the entire experience and he is honestly such a nice, down to earth guy. JC in the finance office was such a nice guy too. He was so knowledgeable and made it seem like he had all the time in the world to explain any questions I may have for financing my new Jeep--which is really comforting for a first time buyer. Although he explained the various warranties to me, he didn't try pushing any of them on me. Although I did buy an extended bumper to bumper warranty, that was my decision and not due to a pushy salesman. I would definitely recommend Bosak to any of my friends or family! More

A good experience My salesman was Andrew West. It was a pleasure working with him he is extremely knowledgeable and was beyond patient with me as I purchased a new Jeep My salesman was Andrew West. It was a pleasure working with him he is extremely knowledgeable and was beyond patient with me as I purchased a new Jeep Grand Cherokee. Bozak has a customer for life. More

Bosak Awesome Experience I've been buying cars from Bosak for several years now and I can't say enough about the experience. My wife and myself owned a 300 S AWD that was purc I've been buying cars from Bosak for several years now and I can't say enough about the experience. My wife and myself owned a 300 S AWD that was purchased new from Bosak as well and absolutely loved the car and the whole buying experience so when we decided to go look at another vehicle Bosak was our first choice. The best part about going into the dealership it's like you're talking to old friends ! John the general manager and Chris our sales consultant were great we came in and drove several vehicles and with their help we narrowed it down to a couple. Since this vehicle was for my wife it was important that she enjoy driving it because she has a 40 mile one-way commute to work every day. They were patient with us explaining everything about each vehicle making sure that we picked just the right one. When it came time to discuss financing options Melissa in finance was fabulous she gave us several options including picking just the right extended warranty to fit our needs. After all the paperwork was signed Chris took the extra time to walk my wife through step-by-step all of the features and benefits of the 2016 Jeep Cherokee that we purchased and also followed up the day after to make sure everything is operating properly. I know from living in the area all my life Bosak is a dealership that's been around forever . One of the things that the Bosak's have kept intact is their integrity and their family orientated atmosphere it truly is an excellent buying experience. So the next time you need a vehicle go see the guys at Bosak instead of going from place to place and getting the runaround !!! Thanks again guys we will be back for the next one!!! Thanks again Scott and Deb More

Very Troubling On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At th On April 28, 2016 I took in my 2015 Cherokee to Bosak Motors for an oil change. I had purchased the vehicle brand new from this dealer in 2015. At the time of the oil change, the Jeep had approximately 5800 miles on it. In the evening after the oil change, I looked under the hood and found that the mechanic had spilled oil on the engine shroud. A slight attempt was made to clean it up but they left oil puddled up in a couple of places. This same thing had happened with my previous oil change at Bosak. I cleaned up the mess myself on the first occasion, and gave the dealership the benefit of the doubt that it would be a one-time occurrence. I also discovered that the oil level was not completely full. It was showing about halfway in the "safe zone." The next day I took the car back to have the situation corrected. I was told that the oil would be cleaned up. The service writer specifically told me that oil was added to the vehicle. When I got home I found that the oil was indeed cleaned up. Unfortunately I found that no oil was added. The oil level was showing at the exact same spot as before. This makes me wonder as to how many times I would have to take the car back for them to get it right? I am not willing to find out. More