Bosak Chevrolet
Burns Harbor, IN
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The staff was wonderful to work with especially Jennifer in financing. Only a couple of minor issues, one being with Hillary, who told me that I could come in without my husband and, if needed, paperwork co in financing. Only a couple of minor issues, one being with Hillary, who told me that I could come in without my husband and, if needed, paperwork could be faxed to him to sign, which unforntunately, was not true, but Jennifer worked with me so I could take my car home that evening and come back the next day with the husband to sign papers. The other issue is that I wish my salesman, John, would have gone over all the bells and whistles of my car. Being old school, I had no idea all the cool stuff on my car til I read the owners manuel. I was told there was a carfax report for my car but never got to read it or have it given to me. I am still waiting to received my 2nd key along with both remotes for my car as another salesperson had them and did not return them. Hopefully that gets rectified soon as I only have one key for my car. But the car buying process was so fast and painless that I have already recommended Arnell to everyone I have come in contact with since my purchase. Dealing with Jen was by far, my favorite part of the experience!! More
My husband and I was just out for a nice relaxing day looking at new cars deciding whether or not to buy now or later. We did look at the Sorento and Sportage, but both was out of our budget this time. L looking at new cars deciding whether or not to buy now or later. We did look at the Sorento and Sportage, but both was out of our budget this time. Louis was wonderful and stuck with us thru the complete process to make sure we was able to stay within our budget. At the closing of the sale where Chris came in he was just was good went thru all the paper work made sure we understood everything. Tom greeted us on the first day we went into the dealership. When we do decide to buy another car we will difinitely go baack to them and work with Louis, Chris and Tom again. I will send all my friends their way also. They have made friends with us. More
I have given the review that i have because I was very satisfied with how the crew helped me and gave me exactly what i needed and helped me get to that point with not much involvment on my part. It was v satisfied with how the crew helped me and gave me exactly what i needed and helped me get to that point with not much involvment on my part. It was very easy and I was able to walk away with a car in a matter of a couple hours. Ryan was very nice and helpful and did everything he could to get me exaclty what i asked for. I thank them very mcuh More
For us, a new car purchase experience is an unpleasant task to say the least. I am not fond of pushy salesmen or dealerships that forget who you are when you drive out of the lot. At Arnell, there was n task to say the least. I am not fond of pushy salesmen or dealerships that forget who you are when you drive out of the lot. At Arnell, there was no pressure to make a purchase when we stopped in. This gave us the opportunity to look elsewhere. After checking inventory at several other dealerships we decided to go back to Arnell and make a deal. Louis was quite helpful in providing us with all the answers to the many questions we had. He stayed in touch via email and returned all of our phone calls. We were satisfied that we got the best price we could have. Larry in finance did a great job of getting us a good interest rate on our loan. He was very thorough in explaining all our options regarding loans and extended warrantees. I will return to this dealership again to do business and will recommend them to anyone who is in the market. Thanks guys. More
Nice experience, no pressure at all. I got a good fair Nice experience, no pressure at all. I got a good fair price for my trade in. I saw the car I wanted on line. I compared that 172 hp HHR 1LT with a 1 Nice experience, no pressure at all. I got a good fair price for my trade in. I saw the car I wanted on line. I compared that 172 hp HHR 1LT with a 155 hp HHR and the bigger engine made a difference so that's the car I bought. Ed did a great job taking me through the various features of the HHR, he's a real pro! I will highly recomend Ed Anderson and Arnell Chevy! More
Very pleased with our purchase at Arnell. We received fast, friendly, professional service from Don Furcsik, the salesman we worked with in buying our new HHR. Don was very pleasant and helpful in deali fast, friendly, professional service from Don Furcsik, the salesman we worked with in buying our new HHR. Don was very pleasant and helpful in dealing with us. We would recommend Don and Arnell to any one looking to buy a car. A couple of weeks after buying the HHR we received a very courteous call from the service department, asking how we were enjoying the car. More
The person I dealt with was very friendly, not pushy, and listened to what I wanted. He took the time and effort to listen to me and I was very comfortable talking to him. He gave me a good and fair deal. listened to what I wanted. He took the time and effort to listen to me and I was very comfortable talking to him. He gave me a good and fair deal. He made the experience a very pleasurable one. More
Overall, I am completely satisfied with the service I received at Arnell. My salesman was patient, friendly, & was able to provide me with exactly the car I was looking for. The guys even stayed after received at Arnell. My salesman was patient, friendly, & was able to provide me with exactly the car I was looking for. The guys even stayed after hours with me, to make sure I left with the best deal possible. I would definitely recommend this dealership to others, & will plan on continuing to do my personal business there in the future. I left with a quality car, & at a good rate. I really appreciate the extended time that Ryan spent with me on a very busy Saturday. It's good to know that there are still businesses out there that strive for customer service. Thanks very much to Ryan & Tom. More
My salesman, Lou DiRienzo, was helpful, friendly, My salesman, Lou DiRienzo, was helpful, friendly, flexible and followed through on getting me whatever information I requested. I have walked awa My salesman, Lou DiRienzo, was helpful, friendly, flexible and followed through on getting me whatever information I requested. I have walked away from dealerships where salespeople were "pushy" to the point of intolerable, thrusting contracts at me before I even have decided on the car! In contrast, Lou was easy to work with and ever cheerful and helpful. I'm delighted with the car, too. I would return to Arnell based simply on Lou's being there to help. More
James was very informative. He went over all of the buttons and gadgets in the vehicle, before he really knew we were going to buy the vehicle. When we decided we wanted the vehicle that was already o buttons and gadgets in the vehicle, before he really knew we were going to buy the vehicle. When we decided we wanted the vehicle that was already out of the way. Thanks for spending the time you did with us James. More