Bosak Chevrolet
Burns Harbor, IN
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Went over to price a new Chevy truck. Was met at the door by a friendly gentleman who asked us why we were here and introduced us to Richard. Richard aske us what we were looking for and how he could h door by a friendly gentleman who asked us why we were here and introduced us to Richard. Richard aske us what we were looking for and how he could help us. He asked several questions and how we came to check out Arnell. Once we had finished our review of the products that we were interested in he told us of a vehicle that would meet our needs. We test test drove the vehicle and received a price based on the internet no haggle price. We proceded to negotiate the price and talked with Mike to finalize the deal. Larry arranged payment and the vehicle was washed and ready for delivery within the hour. The people there let us pick out the vehicle that we wanted and were willing to deal on the price. We struck a fare deal and received prompt sales attention. Not the usual run around between the finance guy, management and the sales person that you get every where else. They knew their business and treated you like you knew something about purchasing an automobile. More
It all started via internet sales and our offer. James Walker is one of the nicest and easy going auto salesmen we ever encountered over the last 44 years in dealings for new vehicles. James just made it Walker is one of the nicest and easy going auto salesmen we ever encountered over the last 44 years in dealings for new vehicles. James just made it happen and made us feel much appreciated through the entire deal. James introduced us to the Arnell staff in various departments and showed us the facility and what it had to offer. James then introduced us to Larry Regal to discuss purchasing the extended warranty through Zurich. Larry certainly made the deal for us and we now have extended the new car warranty additional 7 years/75,000 miles. Warranty is not bumper to bumper, but is kind of like removing the body and caring for the rest. As any vehicle we did a few trips into the service department and met Justin and Kyle. Both of these guys make certain it happens for you. Then we met Anthony. He does the detailing of vehicles at Arnell. We had purchased a 2012 Volt that had been setting for some time. We would say approximately winter and summer. The car needed some extra care to restore the "VOLT" to show room shape. Anthony had to been obsessive on our new VOLT. It turned out gorgeous. Would we recommend Arnell Chevy/Kia to others? ABSOLUTELY! P.S. Once you get a VOLT you will never want to go back to a solely powered gas vehicle. The VOLT is awesome! More
My most recent experience at Arnell Chevrolet was the best experience I have ever had at a car dealership. My Chevrolet Malibu began having problems with the electronic system connected to the accelorato best experience I have ever had at a car dealership. My Chevrolet Malibu began having problems with the electronic system connected to the accelorator. However, that wasn't the most disappointing part; the most depressing aspect of the whole thing was that I had just recently driven out of my car's manufacturer warranty. We called a few area dealers (since we live an hour from Arnell), and they notified us that there was nothing they could do unless we wanted to pay full price for the repair. We decided to give Arnell a try, since we had been so happy with them in the past. Arnell had my car in the shop that same day, had negotiated with Chevrolet to pay for the repair, and had the part ordered and put in that following Wednesday. Many car dealers promote themselves by saying they go over and above for their customers, but when the time comes, when you really need help, a majority of them find reasons why they can't help you. Arnell didn't make any excuses; they did everything they could to help me and they succeeded. I couldn't be happier, and I will be sure to tell others about the wonderful job you guys do. Thank you for everything; I will surely be back. More
What a wonderful experience at Arnell! Got the car I wanted, price I wanted and payments I wanted. Drove the car home the same day. All 3 gentlemen I dealt with were so nice. Bill the salesman was fu wanted, price I wanted and payments I wanted. Drove the car home the same day. All 3 gentlemen I dealt with were so nice. Bill the salesman was fun and informative, Chris and Larry from finance were so helpful and explained in detail eveything I needed to know. I would recommend this dealership to everyone and I will. You have to check them out! I love, love, love my new car. Thanks so much to everyone at Arnell! More
Scott and I had a great experience at the Arnell dealership. Bill was very tuned into our needs and listened to exactly what we needed and there for we purchased a 2013 Equinox and we love it dealership. Bill was very tuned into our needs and listened to exactly what we needed and there for we purchased a 2013 Equinox and we love it More
On Friday, 19 Apr 2013, I had the pleasant experience of leasing a 2013 Equinox at Arnell Chevrolet; this was my first experience with leasing a vehicle. However, due to the extremely knowledgeable staff, i leasing a 2013 Equinox at Arnell Chevrolet; this was my first experience with leasing a vehicle. However, due to the extremely knowledgeable staff, including James Walker, salesman, Chris Dill, assistant sales manager, and Jennifer Sauri, finance manager, everything went smoothly and stress free. After the sale Mr. Walker provided an excellent explanation of the details of my leased vehicle, especially concerning the operation and maintenance and all the many options included on it. He took time to answer all my questions and assisted in the activation of the OnStar system. I intend to contact Mr. Walker for all my vehicle needs in the future. I will also recommend him to my friends and family with the confidence and trust that he will provide them with the same level of professional, knowledgeable and efficient service that I received. More
My husband and I bought our very first brand new car at this dealership and we had the best experience! Bill was so helpful and listened to everything we had to say! We were never pushed onto something we this dealership and we had the best experience! Bill was so helpful and listened to everything we had to say! We were never pushed onto something we didn't want only the things we asked for! Everyone who works there is so humble and outgoing! You don't feel out of place or uncomfortable! I will forever go to this dealership and refer them to anyone who needs a new car! The friendliest place around! More
This was the third puchase from Arnell in three years, two Chevrolets and a Kia. James Walker is bar none the most professional auto salesman I have dealt with in 42 years of car purchases. Arnell's facil two Chevrolets and a Kia. James Walker is bar none the most professional auto salesman I have dealt with in 42 years of car purchases. Arnell's facility and everyone I have dealt with there in three new car purchases in three years has been top notch. James Walker is a Cadillac/Lexus/Mercedes class salesman, with knowledge of what he is selling beyond reproach. More
I was frustrated after traveling 165 miles away from home to look at cars at a different dealership that had already been sold. My mom called her sister/bestfriend who had not long ago purchased from Arnell to look at cars at a different dealership that had already been sold. My mom called her sister/bestfriend who had not long ago purchased from Arnell Auto Group. I really just wanted to go home but of course I did not tell my mom that. When I say this was my best car buying experience ever. For starters I was only offered cars to drive that met the description I said I was looking for. Dan "the man" worked so hard to get me what I needed and at the price I needed it.Chip the manager joined in on the search and worked just as hard. This impressed me because earlier that day the other dealership I had gone to the Manager did not even come out of his office for our 11:15a appointment that had been scheduled days prior.... Jen the finance specialist great also, a pleasant end to my time at Arnell/Kia. My personal opinion is these guys are great. When I called Dan prior to coming out Dan said "we're the best, we have the best financing and the best cars". The cockyness in that made me want to check them out and I am so glad I did. I can definately say Arnell Auto Group has the best financing and the best cars! And I had an amazing experience with them. Many Blessing to the entire Arnell Auto Group Family. L.Hendricks More