Bosak Chevrolet GMC
Michigan City , IN
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You were given a 2 for whether or not we would recommend, here is why... We were told that there is a computer chip available that could be installed for $170 ish dollars. This issue that was caused by a b here is why... We were told that there is a computer chip available that could be installed for $170 ish dollars. This issue that was caused by a bad chip has been existing & haunting us since we bought the truck in Sept. 2019. Whether your records show & has been documented or not, but I'm sure there should be a few that we showed our displeasure & brought the vehicle to the dealership numerous times & were told that when a chip becomes available that they would inform us so that it could be replaced. We are now told that because the vehicle is out of warranty for this part that was reported numerous times while under warranty that we will be charged to fix what was wrong in the first place. Thank You, Anxiously awaiting a positive reply that Bosak Chevrolet is going to do the right thing by installing this part at no cost to us. Jeff & Julie Santana More
On our way from northern Michigan to Kansas for a college visit at KSU for our daughter, our engine light came on and the vehicle wasn't running right. We made it to Michigan City for the night and discovere visit at KSU for our daughter, our engine light came on and the vehicle wasn't running right. We made it to Michigan City for the night and discovered Bosak Chevrolet was just across the highway from our hotel (stroke of pure luck). Was very pleased to discover they open at 7:00 am for service as we still had a 10 hour drive to make to get to Manhattan Kansas. Long story short, I stopped in just after they opened for the day and was greeted promptly with an ear for concern by Service Advisor, Amber Nieman. What a great experience from beginning to end by all staff members at this dealership, but especially Amber. Thank you for making an unexpected bad situation much better and handled with such concern, care and professionalism. We were on the road around noon and made it to our final destination so our daughter can make her in-person interview for vet school at KSU. I should also mention that they also drove to another dealership to retrieve the needed part, drove me to/from the dealership and hotel while the vehicle was being worked on, and the dealership is very neat, clean and orderly, with fresh hot coffee while you wait. Simply put, what an all-around pleasant and overwhelming positive vehicle repair experience! Thank you again Amber and Bosak Chevrolet!! More
Recently purchased a new Envision Buick. Everything was great until I paid cash for the car. Then it was as if they didn’t care anymore. Wouldn’t return 7-8 emails or multiple phone calls. Never got the ti great until I paid cash for the car. Then it was as if they didn’t care anymore. Wouldn’t return 7-8 emails or multiple phone calls. Never got the title or license for my car!! Worst experience in over 50 years of buying cars!! More