Borton Volvo

Clear carfax but obvious that it was in a bad accident ***The Conclusion: BE VERY VERY CAREFUL!!!*** I was sold a car that had a clear carfax but it was obviously in a serious accident(s). Not trying to ge ***The Conclusion: BE VERY VERY CAREFUL!!!*** I was sold a car that had a clear carfax but it was obviously in a serious accident(s). Not trying to get anyone in trouble but fair is fair... *****The Details***** As someone who buys cars out of state this was bound to happen at some point; but its my duty to the consumers out there to inform you of what happened. I was in the market for a Macan S for my pregnant wife (I told them that) and Borton had one that matched our requirements. The sales rep was very nice and pleasant and involved, after all this was a 50K check that I was writing, not exactly peanuts! The car fax said no accident, I took a leap of faith and bought it. Car arrives and I immediately start noticing certain imperfections. The passenger side front door GETS STUCK a bit on open and close. The door seal on the bottom of that door is DANGLING. I look closer and I see that the door sill HAS BEEN PAINTED AND BADLY no less, you can see all the dust particles that were painted over and the paint is peeled. I start looking all over the car. One of the the back parking SENSORS WAS SHOVED IN so I look into it and its being held in by DOUBLE-SIDED TAPE!! I look more and notice that the FRONT HOOD IS NOT FLUSH, not even close, from both sides with the rest of the body. It was CRYSTAL CLEAR that a bad AFTER MARKET HOOD WAS USED TO REPLACE THE ORIGINAL. I drive it, the speedometer reading is 5 miles over the actual speed of the car!! I reached back out to inform them and the rep said they'd relay the message to the manager but I didn't hear back from anyone. I paid an extra 5k on top of it to get this car fixed. *******My advice, do not buy from them remotely and if you decide to buy in person, take someone with you that knows cars******** More

Rude and unwelcoming I recently purchased xc 90 and stopped by because the tire pressure was low, they didn't take time to inspect the tire fully , few days later the tire I recently purchased xc 90 and stopped by because the tire pressure was low, they didn't take time to inspect the tire fully , few days later the tire got low again and it appeared needed to be changed. This cost me twice the time to get it done , if they'd do their job and inspected properly I'd would have to take time to do this again. They refused to give a car wash, it's a $60k car and treated me Iike I came in and asking them Something extra ordinary . The attitude Is bad and rude, unwelcoming - not coming back there More

Used car experiance I had a great experiance when I purchased a pre-owned volvo!! I was treated very fairly by the salesman and the sales manager drake. They gave me alo I had a great experiance when I purchased a pre-owned volvo!! I was treated very fairly by the salesman and the sales manager drake. They gave me alot for my trade. And a great price on my purchase. Many thanks M Steffen More

Great experience again My 3rd purchase at Borton Volvo and it gets better every time. I get treated so good there, I would never go anywhere else. No phony balogna. My 3rd purchase at Borton Volvo and it gets better every time. I get treated so good there, I would never go anywhere else. No phony balogna. More

It's worth it to stay with a great dealership I just purchased my 8th Volvo from Borton. They always go above and beyond to make sure my experience is positive. We have always been happy with the I just purchased my 8th Volvo from Borton. They always go above and beyond to make sure my experience is positive. We have always been happy with the service we receive from their entire team. More

Respectful and Easy to Work With We worked with Craig and Drake and had a great experience. We bought a used car for my college-aged son and they treated him with respect. Craig wor We worked with Craig and Drake and had a great experience. We bought a used car for my college-aged son and they treated him with respect. Craig worked with him 1:1 and my son felt great about the experience. The car was inspected and repaired and detailed and was ready to go as promised. we will visit Buron again for future cars. More

3 seperate times greatly disappointed with service dept. I was given an estimate for replacing some lights and mirror covers, was handed printout that had the words "total cost" etc. on it, No one told me it I was given an estimate for replacing some lights and mirror covers, was handed printout that had the words "total cost" etc. on it, No one told me it didn't include an extra $300 for (mainly) labor. Final invoice says I was contacted and told about a total estimate of $1000. I received no call. Additionally after arriving on my bike at the promised time of delivery, they then inform me that they hadn't started on it yet, causing me to miss work time and have to get shuttled back and forth, then get surprised by the extra $300 charge, etc.. They offered a "service credit" to appease me that wouldn't even cover an hour of their labor. Prior issues included same problem with completion time, missing extra work time, and being sold the car telling me they could fix the Volvo installed GPS mount, later telling me basically tough luck, and writing down that I should use a toothpick or Qtip so it wouldn't flop around. Prior complaints and email to the service manager went unanswered. Emailed my salesman who sends me birthday messages and asked about a new XC-90. No response. I'll never return there. More