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Borgman Ford
Grandville, MI
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Saw a 2019 Escape at Borgman Ford Used Car lot that we liked, Don Johns took good care of us and in a very short time, we traded in our older Escape and drove home in our new to us 2019 Escape. We are liked, Don Johns took good care of us and in a very short time, we traded in our older Escape and drove home in our new to us 2019 Escape. We are very happy and satisfied with our red Escape. More
Kip Landry was the best. Its people like Kip that make me still have faith in mankind. He knew my struggle and work hard to get me into a vehicle. Once again Kip a BIG Thank Its people like Kip that make me still have faith in mankind. He knew my struggle and work hard to get me into a vehicle. Once again Kip a BIG Thank you. More
I was scheduling my car to go in for a safety recall and trying to get a rental car was a struggle. They were going to charge me 10 dollars a day for the car even though the safety recall from Ford states trying to get a rental car was a struggle. They were going to charge me 10 dollars a day for the car even though the safety recall from Ford states that rental cars would be free of charge. Would not recommend this this ford dealership if you need a rental car. More
Waited 7 month for my new truck to arrive. We ordered cloth seat and the truck arrive with vinyl. I appreciate Tod making it right and ordering the cloth seats and had them installed. The t We ordered cloth seat and the truck arrive with vinyl. I appreciate Tod making it right and ordering the cloth seats and had them installed. The truck is now exactly what I ordered and very excited about my new F250. Thank you Tod!! When I am ready for my next purchase I will be contacting Tod and would highly recommend Borgman Ford. More
Our sales agent, Nick Antuma, was excellent. He was so easy to work with and keep us informed as to the progress on our ordered Ford Edge. It is difficult for the dealers now as there are stil He was so easy to work with and keep us informed as to the progress on our ordered Ford Edge. It is difficult for the dealers now as there are still delays with production and delivery dates are extended. But we appreciated Nick's communication and then, when we did receive the car, the delivery was smooth and enjoyable. We have also used Borgman Ford for service and had to use their body shop one time. Every experience with Borgman is first rate. We actually switched from a Ford dealer in SE Michigan to work with Borgman on the west side of the state. Highly recommend them. More
Overall a great dealership. Borgman, in my experience, always looks to make things right. The buying experience was top notch, quick and efficient. Service department is ok, wil Borgman, in my experience, always looks to make things right. The buying experience was top notch, quick and efficient. Service department is ok, willing to correct the issues after you address it with them. Trading in a vehicle is rarely a fun experience, and I can’t really say it better at Borgman, but it’s by far not the worst I’ve ever dealt with. So in short, if all you are doing is buying a vehicle, Borgman Ford is definitely a solid choice. More