Borgman Ford
Grandville, MI
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Bought my car and within 2 days the check engine light came on, contacted my salesman and he never responded to me. The service writer Ernesto was amazing, he was very communicative and polite. He is gett came on, contacted my salesman and he never responded to me. The service writer Ernesto was amazing, he was very communicative and polite. He is getting my Check engine light taken care of with no cost to me (emissions warranty) and keeping me very well up to date. More
I have worked with Borgman Ford for years. In fact I recently moved and now live within walking distance of another Ford dealership, but continue to drive to Borgman because of their excellen In fact I recently moved and now live within walking distance of another Ford dealership, but continue to drive to Borgman because of their excellent customer service. I totally trust them with all of my car service needs and respect their advice and assistance. Everyone is so kind and friendly as well as knowledgeable. I truly appreciate their services!! More
Pete Arends, the sales manager, was outstanding. Also worked with Jake and Zech and they helped me feel at ease with my new purchase. Definitely would purchase here again. Also worked with Jake and Zech and they helped me feel at ease with my new purchase. Definitely would purchase here again. More
This dealership sold my elderly father, a Ford F150, 2013 for $6000 down and 350 a month. The bluebook value on that vehicle is $6000. It came with a warranty he’s barely drove 1000 miles and they are refusi for $6000 down and 350 a month. The bluebook value on that vehicle is $6000. It came with a warranty he’s barely drove 1000 miles and they are refusing to fix the timing issue. Do not go to this dealership. If you need a reliable, running vehicle with a good warranty, they will screw you over completely they will charge you double the car bluebook value I repeat, do not use borgman. They will screw you! More
Very nice and accommodating. Willing to explain everything and well educated on the vehicle. The receptionist Melissa was a very welcoming to the business. Great job all. Willing to explain everything and well educated on the vehicle. The receptionist Melissa was a very welcoming to the business. Great job all. More
I have purchased several cars and SUVs from Borgman. The sales staff and Service Department staff are always very helpful and go out of their way to ensure things are done right, and that we are comple The sales staff and Service Department staff are always very helpful and go out of their way to ensure things are done right, and that we are completely satisfied. More
Brought my car in for some warranty repair work and the technician tried to get me to pay for it instead. They do this because they make better pay if it’s customer pay and not warranty. The service writer technician tried to get me to pay for it instead. They do this because they make better pay if it’s customer pay and not warranty. The service writer was great but the technician-crooked. More