Borcherding Buick GMC

Top notch service I bought my Acadia new in 2010..and have used other service departments due to my hour drive because they were closer. I returned to Boercherding beca I bought my Acadia new in 2010..and have used other service departments due to my hour drive because they were closer. I returned to Boercherding because I realized the drive was worth it. They have always been great and this time was no different thanks Robert Williams.. and if you’re looking for a salesman ask for Mike Breeze. More

Wow - so helpful. The team at Borcherding have been so helpful in servicing and eventually purchasing our older GMC Yukon XL. It was a great car and we had an outstand The team at Borcherding have been so helpful in servicing and eventually purchasing our older GMC Yukon XL. It was a great car and we had an outstanding experience every time we worked with Borcherding. Start your buying, selling or servicing there - you will be glad you did. More

I'm Happy! I got the Buick LaCrosse I wanted at the price I wanted. What more could I want? Mike was friendly and very nice to work with. I got the Buick LaCrosse I wanted at the price I wanted. What more could I want? Mike was friendly and very nice to work with. More

Very dissatisfied with the whole experience Where do i start ,told your car certified used car covered bumper to bumper, then find trim piece that was missing oh that's not covered after fight t Where do i start ,told your car certified used car covered bumper to bumper, then find trim piece that was missing oh that's not covered after fight they fixed no charge but big gouge in roof putting the part and did not say anything about it ,was the car was cleaned & detailed not found candy other wrappers under the seats well i can go on and on oh I have it less then 30 days, the sales was went kinda xxxx as well More

Unprofessional finance guy over shadows experience Our salesman was knowledgeable and easy to work with. However, the finance guy was very unprofessional. Never have I been treated so poorly by someone Our salesman was knowledgeable and easy to work with. However, the finance guy was very unprofessional. Never have I been treated so poorly by someone who I was trying to do business with. I guess the finance guy had a lunch date or something because he was actively discouraging me from reading through the papers I needed to sign. At one point, he brought up my "poor wife and kids sitting out there". The funny part was, by not letting him rush me, I caught an error of his that ended up saving me a nice chunk of change. If I had just set up my financing through my bank before walking in the door, this would be a 5 star review. We were very happy with our vehicle, and again their salesman Nick was one of the finest I have worked with. More

Don't Let the "VIP Service" Fool You! The people at Borcherding GMC are friendly; however, there is a significant lack of capability in their service department. Our GMC Acadia is nearly The people at Borcherding GMC are friendly; however, there is a significant lack of capability in their service department. Our GMC Acadia is nearly 1.5 yrs old but has required no less than 10 service appointments, mostly due to reoccurring issues that the service department was unable to resolve. The typical response continues to be, "oh yes, we are sorry... We'll give you a loaner and fix your car.". Over the past month, I have had loaner cars more than I have had my own car! It is unbelievable that a dealership that touts having VIP service fails to mention that their service department.isnt capable of fixing anything. More

Verano Turbo Premium The purchasing experience for the Verano was fairly average. It took only a few days to get the exact model ordered. The problem with this dealershi The purchasing experience for the Verano was fairly average. It took only a few days to get the exact model ordered. The problem with this dealership is service department. It seemed like every time I was at the dealership the service (just routine) would take longer than it should and no one seemed to be able to give me an answer. On top of that, more than once the car came back from service without being washed. It definitely left a lot to be desired as Buick is trying to present itself as an upscale brand. More

Absolutely terrible car dealership This dealership is terrible. No one seems to know anything about cars, I bought a used car from here and just days later it wouldn't start and was jum This dealership is terrible. No one seems to know anything about cars, I bought a used car from here and just days later it wouldn't start and was jumping so I took it back to get fixed and they gave me a loaner car which the lug nuts fell off of while I was driving. After saying my car was fixed I returned to nothing being fixed at all. I spoke to the manager who was extremely rude and acted like he didn't care at all. I would never recommend this dealership to anyone. More

Pre-Owned Great sales experience, Mike and Tom are GREAT. Great price, great sales experience, not pushy - just informative, lived up to exactly what they said Great sales experience, Mike and Tom are GREAT. Great price, great sales experience, not pushy - just informative, lived up to exactly what they said, Highly recommend Borcherding for all automotive needs. More

Like it should be! Coming off of a horrendous experience at a Ford dealer in the same Auto Mall as Borcherding (you can find my review of that Ford dealer also in Dealer Coming off of a horrendous experience at a Ford dealer in the same Auto Mall as Borcherding (you can find my review of that Ford dealer also in Dealerrater), I have to say that Jeff at Borcherding did it right! Professional, friendly, flexible...and a great price on a Denail. And kudos to Kim Borcherding for taking a few minutes out of her day to stop by and personally thank me for buying at their dealership. Now THAT'S the way it should be! More