Borcherding Buick GMC

Work is always done correctly. I have using Borcherding Buick to service my 2015 Enclave for 4 years and they have always done the work correctly the first time. I would highly reco I have using Borcherding Buick to service my 2015 Enclave for 4 years and they have always done the work correctly the first time. I would highly recommend them and will continue to use them. More

Good Service Experience Check Engine Light Came on. Service checked it immediately without an appointment-identified the problem, gave me an appointment the next day with lo Check Engine Light Came on. Service checked it immediately without an appointment-identified the problem, gave me an appointment the next day with loaner car and it was done the next morning. Very efficient. More

Recent visit (10/7/18) I recently purchased a 2015 Buick Enclave. I needed to return to the dealership to have a PULSE lighting system installed. Mr. Charles Back was very c I recently purchased a 2015 Buick Enclave. I needed to return to the dealership to have a PULSE lighting system installed. Mr. Charles Back was very courteous and attentive and I was promptly taken care of. While I don't look forward to additional service trips, it will be nice to be taken care of in such a good manner. More

Service with a smile Case took good care of me. I had an oil change and a question on one other option, that Case was able to take care of. They were ready for me when I Case took good care of me. I had an oil change and a question on one other option, that Case was able to take care of. They were ready for me when I arrived and took me right in at my appointed tim., More

service dept. As usual fast friendly and professional service. Everyone that I had contact with from drop off to payment to pick up was friendly and professional. As usual fast friendly and professional service. Everyone that I had contact with from drop off to payment to pick up was friendly and professional. More

1st new auto service.. just completed my 1st service since purchasing.. Charles Back was especially tentative in making it a very smooth and problem free service! till nex just completed my 1st service since purchasing.. Charles Back was especially tentative in making it a very smooth and problem free service! till next time... More

Overall disappointed. Looked at the truck I wanted on Friday. After submitting all info online I was told nothing came through. I was asked to come back in on Saturday to Looked at the truck I wanted on Friday. After submitting all info online I was told nothing came through. I was asked to come back in on Saturday to finish up so we didn't have to wait 2 hours passed closing time. While driving the truck, we noticed the driver side mirror turn signal wasn't working. Salesman said no problem. I'll let them know. After returning Saturday and waiting 4 hrs for deal to be done. I unloaded my truck I the rain into my "new" used truck. As I left. I noticed the mirror turn signal still not working. Called service on Monday and asked if would be covered under the 30 day warranty. I was told, I don't know. Talk to your salesman. Talked to salesman, he said, I don't know, let me talk to service and call back. He called me back and told me he has to wait on finance manager yo come in at 12. He called back again and said I should wait 30 days and have it covered under my extended warranty so it's not considered pre existing. I asked if I would still have to pay the $100 dollar deductible and was told I should search love junkyard and find on cheaper than my100 deductible. Well they are $200 at the local junkyard. But I will order an aftermarket part and put it on myself and not bother these fine folks again. The salesman Nick was helpful. Finance guy was good. Rest of the experience was just disappointing. I was only buying a 2010 truck, but it was a big deal for me. More

Used vehicle purchase This is the second vehicle that I've purchased from Borcherding Buick GMC and have had great experiences both times. Worked with Max Edde on this pur This is the second vehicle that I've purchased from Borcherding Buick GMC and have had great experiences both times. Worked with Max Edde on this purchase and wouldn't hesitate to deal with him again on my next purchase! More

New car purchase Mike breezy was excellent to work with. He helped put us in the right car. Wasn't there to just sell a car but made sure it was the right car for us Mike breezy was excellent to work with. He helped put us in the right car. Wasn't there to just sell a car but made sure it was the right car for us. Thanks mike appreciate you More

Excellent dealership I went to the Kings AutoMall because I wanted to look at and sit in six different cars. I stopped at Borcherding to look at the Encore. Hank Stallings I went to the Kings AutoMall because I wanted to look at and sit in six different cars. I stopped at Borcherding to look at the Encore. Hank Stallings greeted my husband and I at the door. I said to him up front “I’m not buying anything I’m just looking “. Hank was wonderful he answered all our questions on the car and the seats comfortably and anything else we could throw at him. He really did SELL me that car. He wasn’t pushy, just very calm and knowledgeable. I highly recommend this dealership and Hank to anyone looking (or not) for a vehicle. Very Satisfied Custmer Jana Wells More