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Boone Chrysler Dodge Jeep Ram - Service Center

Boone, NC

4.3
54 Reviews

54 Reviews of Boone Chrysler Dodge Jeep Ram - Service Center

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September 04, 2024

Did the oil change only problem was I had to schedule it used to be able to drive up and get it done. Not convenient any more Will not by another pre paid oil change More

by nca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Boone Chrysler Dodge Jeep Ram responded

I am sorry to hear this, as we do provide oil changes to both appointments and walk in customers as we always have in the past. We may have been exceedingly busy the day you came in as a walk-in customer and that may have been why that happened. Please call me anytime you have a concern, I am glad to help you. All the Best, Don

September 03, 2024

They were on time and on the money. The got the parts I needed and were timely and kept my time and vehicle in mind. More

by jwcope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Hi J W Cope! We're glad to hear our team at Boone Chrysler Dodge Jeep Ram met your needs efficiently. Thanks for the positive feedback!

August 30, 2024

They give excellent customer service. They're easy to work with very knowledgeable and just want you to be happy More

by jneustadt1185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Steve and Dennis
Sep 03, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear our team at Boone Chrysler Dodge Jeep Ram provided excellent customer service and made your experience enjoyable. We appreciate your support!

August 30, 2024

Thank you for loaner car when our Jeep went back for repairs. Service department excellent-wish all electronics could be checked at once. More

by bev9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the review and feedback. We appreciate your business and hope you won't hesitate to reach out if our Boone Chrysler Dodge Jeep Ram team can be of service again in the future!

August 24, 2024

Dennis and Konel are extremely professional, and Dennis is a great mentor for the younger associates.. They actually listen when I talk with them. Periodic updates and attention called to other potential More

by scjarmy1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DENNIS - SERVICE MANAGER
Aug 26, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're glad to hear Dennis and Konel provided such professional service during your recent visit here at Boone Chrysler Dodge Jeep Ram. We appreciate your loyalty and look forward to continuing to serve you in the future!

August 23, 2024

Always helpful; good communications; knowledgeable; polite. Easy to deal with. Thankful they let you speak to a person on the phone-not all automated! More

by bev9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hartley
Aug 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear our team at Boone Chrysler Dodge Jeep Ram provided helpful and personable service. We appreciate your support!

August 23, 2024

Very pleased overall with our experience with the dealership. The service department is very professional and courteous, More

by brensuebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wrobleski
Aug 23, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a positive experience with our service team at Boone Chrysler Dodge Jeep Ram. Thank you for the kind words and support!

August 22, 2024

Excellent Service Department, professional and courteous. I can definitely recommend this dealer for your service needs. More

by jrj34292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Appreciate the feedback and 5 Star review for our service department. Happy to assist anytime.

August 21, 2024

I took it in and told them it was probably one of the pulleys and they replaced the alternator and the pulley or whatever it is, is still screaming like a banshee. More

by damon.lyall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't deal with sales
Aug 21, 2024 -

Boone Chrysler Dodge Jeep Ram responded

I am very disappointed that we did not completely satisfy your issues during your first visit to our dealership. Please give us a call to correct. Thank you - Steve

August 21, 2024

They did a great job of getting me in and out quickly. I like this dealership. More

by mccormickpv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We are glad to hear the team could get you in and out fast! Thank you for the awesome review! - Boone Chrysler Dodge Jeep Ram

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