Boone Chrysler Dodge Jeep Ram - Service Center

We are your customers for 25 years now since this dealer belonged to Ross. We had purchase more than a dozen vehicles from your dealer. We own a 2023 Ram 3500 Laramie Dually. We paid you $735.00 for our belonged to Ross. We had purchase more than a dozen vehicles from your dealer. We own a 2023 Ram 3500 Laramie Dually. We paid you $735.00 for our latest full maintenance last week tires rotation included. When pick up our truck, she had black rims in her rear dusky tires. We read the manual and immediately knew that on these kind of trucks you have to leave the rims in the same place they come from factory, and what you rotate a balance are the tires NOT THE RIMS. We called and complaint. The answer of your team: ohh no we charged you for an $18.00 rotation. The one your truck requires costs $183.00 My replay: why you didn’t told us? His reply: so do you want it? Or not? Yes We responded. Since we hollow million dollars jumpers and hunters sport horses for us and others, we can not take such risk. 4 days passed. Our truck still untouched by your team at your parking lot where we left her. At fifth day we sent our personal mechanic to pick up the truck, you charged my bank card $183.00 and change. My mechanic calls me and said the tire rotation still not well done. He explains to your service mechanics the right way to do it. Next day. They called “Your truck is ready.” Still the same. My mechanic gets upset. Picks up the truck. You credit the charge back to my bank card. I lost a trip of 6 show jumpers to Ocala Florida. My truck still wrong. Thank you. More

Great customer service. Thanks for seeing me so quickly. I will definitely be back. Thanks again. Thanks for seeing me so quickly. I will definitely be back. Thanks again. More

Tucker Church got us in without any wait time on both of our Jeeps. That’s what I call service with a Smile!!! 😀 Thank you Tucker and Tech: 6415 our Jeeps. That’s what I call service with a Smile!!! 😀 Thank you Tucker and Tech: 6415 More

Great service by everyone. The loaner was incredible. Don scheduled my two vehicles for tires and much more. Everything was done right and on time. The loaner was incredible. Don scheduled my two vehicles for tires and much more. Everything was done right and on time. More

friendly and fast service. Did not mind the short wait in very comfortable waiting rooms. Did not mind the short wait in very comfortable waiting rooms. More

From the time I called the establishment it was a great experience and when I got there it was even better I felt the price was fair and was not pressured into getting anything else done the service for my experience and when I got there it was even better I felt the price was fair and was not pressured into getting anything else done the service for my four tires on my Wrangler replaced was done in a timely fashion I definitely recommend going there very nice crew More

I was greeted immediately and they quickly took my vehicle and stayed in communication with me the entire time. Very organized. vehicle and stayed in communication with me the entire time. Very organized. More

The visit to Boone Dodge was to have my ties replaced on my Jeep. With the help of a 4 for three sales promo , the price was inline with other quotes. my Jeep. With the help of a 4 for three sales promo , the price was inline with other quotes. More

Great service and communication. Helpful as to timing too. Always will use the dealership for service. Helpful as to timing too. Always will use the dealership for service. More