Boone Chrysler Dodge Jeep Ram

Excellent customer service! I went to the Jeep dealership when they were closed, found a vehicle that I was interested in, emailed Brett Silver, he emailed me back, and called me I went to the Jeep dealership when they were closed, found a vehicle that I was interested in, emailed Brett Silver, he emailed me back, and called me to schedule the appointment to drive the Jeep the next day. This was one of the easiest processes I have ever gone through buying a new vehicle from a dealership. They gave me a fair price for my trade, Kelly Blue Book, and then Steve handled the financial end and explained warranties like they should be explained, and was not pushy in anyway trying to sell me warranties. They were so considerate of my time, and very friendly from the beginning. This is how car buying should be handled at every dealership. More

Excellent Overall very good experience. Mark Burwinkel was great to work with! This was my second vehicle purchased at Ross and each time has been a very good e Overall very good experience. Mark Burwinkel was great to work with! This was my second vehicle purchased at Ross and each time has been a very good experience. More

Wrangler service They did good work! I was very pleased and will use them again in the future. They really care for customers and worked hard to get us in our 2 Jeeps They did good work! I was very pleased and will use them again in the future. They really care for customers and worked hard to get us in our 2 Jeeps. More

Great customer service My experience with Ross Chrysler Jeep Dodge was exceptional. They gave great customer service and care. Would highly recommend them to others! They ma My experience with Ross Chrysler Jeep Dodge was exceptional. They gave great customer service and care. Would highly recommend them to others! They made me feel welcome and comfortable. Enjoyed doing business with them. More

Best Dealership Ever My husband & I’ve bought a lot of vehicles in our lives. Ross Dealership is by far the best buying experience we’ve ever had. No run around. Honest gu My husband & I’ve bought a lot of vehicles in our lives. Ross Dealership is by far the best buying experience we’ve ever had. No run around. Honest guys. Always friendly when we come in for service. In fact, we like going by just to say hello sometimes because we really enjoy the folks there. They always make sure that we have a vehicle to drive when we come in for a service appt. Like ‘em so much that we bought 3 vehicles at Ross in the last 2 years! More

On vacation and needed a new vehicle I was heading to Beech Mountain for a family vacation and when I got there my vehicle broke down. It was a older vehicle and I was planning to purchas I was heading to Beech Mountain for a family vacation and when I got there my vehicle broke down. It was a older vehicle and I was planning to purchase a new one the following summer. It did not make it. Went to the first dealership I saw in town but was not impressed with there customer service. Ross was the second dealership I seen so I pulled in. To sum up a long story from beginning to end of the buying process was a true pleasure. Brett Silver, my salesman, is exactly what you would want when you go 8nto a dealership. I told him my dilemma and he help me find a great vehicle and got my family in a vehicle we love. I would also like to thank everybody at the dealership I encountered. They were very professional but most of all they were genuine. Thanks everyone. More

honest and fair I have gone to Ross Dodge, Jeep, Ram twice for service. They are honest and fair on pricing and service is great. Super staff, caring and treat you I have gone to Ross Dodge, Jeep, Ram twice for service. They are honest and fair on pricing and service is great. Super staff, caring and treat you like they want to be treated. Tom Cascini More

Excellent Customer Service We started shopping around for a new jeep a couple of weeks ago. We viewed online deals , called dealerships and visited dealerships. We decided on Ro We started shopping around for a new jeep a couple of weeks ago. We viewed online deals , called dealerships and visited dealerships. We decided on Ross Jeep Dealership in Boone NC and we were treated like royalty. The used car manager asked Brett Silver to help us find the exact jeep we wanted. Brett did just that and quickly. Brett went above and beyond in providing customer service. He did exactly what he told us he would do. When he said he would stay in touch, he did. He made us feel like we were family. Not only did he deliver the prefect vehicle for us ; he took time to explain every feature. We took a test drive and he filled the gas tank. In all of our car buying experiences this ranks at the top. We are so thankful for how easy Brett made the whole experience. He had all the paperwork completed before we sat down, a few signatures and we were driving our new jeep home. Awesome Customer Service! Thank you Brett Silver, Ross Dealership and Mike the used car manager for an exceptional experience. We look forward to having our jeep serviced by family. Jackie and Debra Woods More

Has ALWAYS been eager to address any situation!!! This dealership goes the extra mile to assure their customers are completely satisfied when buying or having your car serviced. We love the smiles on This dealership goes the extra mile to assure their customers are completely satisfied when buying or having your car serviced. We love the smiles on Steve, Brent, Jordan and Richard Miller’s face ever time we walk through the door!! More

They really care My husband and I bought two cars from Ross. We had wonderful experiences both times. Steve is the absolute best. There's no high pressure, just a bunc My husband and I bought two cars from Ross. We had wonderful experiences both times. Steve is the absolute best. There's no high pressure, just a bunch of friendly folks. The service dept has always been great too. More