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Boone Chrysler Dodge Jeep Ram

Boone, NC

4.5
120 Reviews
Welcome to Boone Chrysler Dodge Jeep Ram in Boone, NC! Proudly serving drivers from Elizabethton, TN, to Hickory, NC, our dealership offers a vast range of excellent automotive resources. Boone CDJR strives to provide outstanding customer service and resources to everyone who walks through our doors. From our passionate sales and finance teams to our service and parts department, we aim to deliver the best service and products possible.
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2282 NC-105

Boone, NC

28607

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Showing 120 reviews

August 21, 2024

Boone CDJR team are very professional and curious to their customers. The technicians were very quick and proficient in updating my ABS system. I enjoy going there to get my RAM service. More

by jvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for the positive review and feedback, we greatly appreciate it. Thanks! - Steve

August 17, 2024

The dealership was very accommodating, pleasant, professional and courteous. Our service writeup professional keep me updated on the progress of the work. More

by dpmjrarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker in service
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know how we were able to assist you with your vehicle. I am happy to hear that Tucker did an outstanding job for you and we are glad to have him on our team. Appreciate the continued business and support.

August 16, 2024

Worst Dealership and service department I have ever worked with. Did not follow up, no call to update, did not fix the problem More

by srobbins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Silver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

I am sorry to hear that we did not meet your expectations. I would like to know more about the situation and what happened during your visit. Please reach out to myself or my Service Director, Don, so that we can take a closer look into the situation to make things better for you if possible.

August 16, 2024

Everyone at the dealership starting with Kevin, steve, charlie, and the girls in the office made a very traumatic experience for me so much easier can't tell you how much I appreciate you all, for all you More

by jneustadt1185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Charles, girls in the office
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Julie! We greatly appreciate your business and look forward to continuing to serve you for many years to come.

August 16, 2024

It was a great experience. The employees were knowledgeable and very helpful and they even squeezed me in without an appointment. More

by cpitt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We are so glad to hear that you had such an amazing experience at our dealership here in Boone, NC!

August 16, 2024

"EXCEPTIONAL" In short, I was desperate. My RAM would not start and I was in a big time crunch. Luck would have it the dealership was across the street from my hotel, I frantically raced ov More

by abepaskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Konal Hall
Aug 17, 2024 -

Boone Chrysler Dodge Jeep Ram responded

We are so glad that Konal and the staff were able to assist you during your time here in Boone and get you fixed up and back on the road promptly. Best of luck to your son @ App State - Go NEER's!

July 09, 2023

I had a great expeiance. Chase,Brandon and G.M. s were fantastic..good place to buy from More

by douggpouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRANDON , CHASE. G.M.S AND FINANCE MANAGER
Jul 10, 2023 -

Boone Chrysler Dodge Jeep Ram responded

Chase, Brandon, and our team are so glad you had a five-star experience! Thank you for choosing Boone Chrysler Dodge Jeep Ram!

October 01, 2022

went to have a new key fob programmed for my dodge ram. ..2 1/2 hrs. later was told that I needed a a $550 part ( I said NO!)... I still have my working FOB, but was still charged $85 dollars( & 2 1/2 hrs. More

by buddy
Recommend Dealer
No
Employees Worked With
Dennis?
April 30, 2022

I had a very pleasant experience while buying my new SUV at Ross. Kevin was very helpful but not the least bit pushy. Everyone involved in the purchase was courteous and professional. I found the vehicle I More

by bauguessdianne
Recommend Dealer
Yes
Employees Worked With
Kevin, Brett
March 10, 2022

Quick service, repaired my Jeep and got me on the road at an affordable price. Very nice waiting area, everyone was very polite, and couterous. Highly recommended. More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Dennis, Konal
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