Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boone Chrysler Dodge Jeep Ram
Boone, NC
240 Reviews
Welcome to Boone Chrysler Dodge Jeep Ram in Boone, NC!
Proudly serving drivers from Elizabethton, TN, to Hickory, NC, our dealership offers a vast range of excellent automotive resources. Boone CDJR strives to provide outstanding customer service and resources to everyone who walks through our doors. From our passionate sales and finance teams to our service and parts department, we aim to deliver the best service and products possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 240 reviews
December 06, 2024
Poor quality of work - loose battery cable after returned. Blew a $110 fuse during troubleshooting of an OIL LEAK. Guess he didn't disconnect the battery before starting work. Poor service represe returned. Blew a $110 fuse during troubleshooting of an OIL LEAK. Guess he didn't disconnect the battery before starting work. Poor service representative. Made poor excuse after poor excuse. Told me I needed a UV dye test then called back and said they didn’t need to do it. Then on the invoice tried to bill me for the fuse and the UV dye test. “Sometimes fuses get blown during diagnostics” - well they weren't troubleshooting an electronics issue. Always pull the battery cable before starting work. Then make sure you tighten it before returning it to the customer. I have no faith this business can do quality work. More
by dougnkaren
Verified Customer
December 06, 2024
I highly recommend this dealership. The entire team was knowledgeable and ensured a smooth transaction. The entire team was knowledgeable and ensured a smooth transaction. More
by chp8252
Employees Worked With
Other Employees :
Brandon Miller (5 stars)
December 04, 2024
Beautiful car very nice people to work with drove 100 miles to get the car and was worth it🩷 miles to get the car and was worth it🩷 More
by ddeebb00
December 03, 2024
We are very happy with the new Jeep Grand Cherokee Limited!! Bryan Heffren, Charles Beaulieu and Brett Silver all did a great job. Limited!! Bryan Heffren, Charles Beaulieu and Brett Silver all did a great job. More
by KEVINCARR65@GMAIL.COM
Employees Worked With
Other Employees :
Bryan Heffren Charles BeaulieuBrett Silver
December 02, 2024
Work on the car started right at my appointment time, the problem and a related issue were diagnosed and the car repaired right away. Definitely five star work. problem and a related issue were diagnosed and the car repaired right away. Definitely five star work. More
by rbmcadams
Employees Worked With
don't know the name of the person I worked with
November 29, 2024
I brought my 2023 Jeep Wrangler to be looked at because of a violent random shaking that occurs at high speeds. Nothing was found, and the person I spoke with said “Jeeps just have a mind of their own”. It of a violent random shaking that occurs at high speeds. Nothing was found, and the person I spoke with said “Jeeps just have a mind of their own”. It’s happened twice since bringing it in. I googled the problem and found there is such a thing called the Death Wobble which some Jeeps experience. Why was this not mentioned ? Was the suspension inspected? Should I have the tires aligned? Why is this still happening even though nothing was found?! More
by chkennedy01
Employees Worked With
No names give
November 28, 2024
Service department was on point as usual! Thorough, helpful and knowledgeable. Excellent service as always. Thorough, helpful and knowledgeable. Excellent service as always. More
by ginaphenneger
Employees Worked With
Other Employees :
Not sure of her name, woman that was working service
November 27, 2024
Entire team did a great job and it was a great experience. They were patient and made the transition fast and easy. experience. They were patient and made the transition fast and easy. More
by john fuqua
November 27, 2024
Everything went wonderful. Dealt with this dealership, many times, always a pleasure. Thankful to have them so close to home. Dealt with this dealership, many times, always a pleasure. Thankful to have them so close to home. More
by RICKWINTERS9
Employees Worked With
Brandon, Brett and Sanchez
November 26, 2024
I would recommend Bryan Heffren to purchase a vehicle from for his ability to provide options and a low stress deal. from for his ability to provide options and a low stress deal. More
by ratecpres
Employees Worked With
