Boone Chrysler Dodge Jeep Ram

Great All Around Dealership We have leased and bought cars for over 20 years from Ross Chrysler in Boone NC. (Even before it as Ross). We highly recommend this dealership for i We have leased and bought cars for over 20 years from Ross Chrysler in Boone NC. (Even before it as Ross). We highly recommend this dealership for its great service department and in sales. I know you only deal briefly with sales, however they are always there to help whenever you have a situation. They will help in whatever area you need. I would not be hesitant to take my car there. Janet H. More

WORST DECISION I'VE EVER MADE... TAKING MY CAR TO ROSS!!! It took two days to do the work. They still could not fix the problem and charged me for it. They also left parts off my engine. That's NOT how you It took two days to do the work. They still could not fix the problem and charged me for it. They also left parts off my engine. That's NOT how you get repeat business! More

Clueless I dropped my car off at 7:30 am for an 8:30 am appointment to replace the ignition switch that was on a national recall. At 1:30 pm they had no idea i I dropped my car off at 7:30 am for an 8:30 am appointment to replace the ignition switch that was on a national recall. At 1:30 pm they had no idea if the work had been started or completed. It's a half hour later and they have not called back to let me know thus the title, "Clueless." More

Outrageous pricing - would never do business here Water pump went out on my son's 2002 Wrangler, and he had it towed to this dealership. After a couple hours he called me and said "Dad, your not goin Water pump went out on my son's 2002 Wrangler, and he had it towed to this dealership. After a couple hours he called me and said "Dad, your not going to like this very much" They quoted him over $700 to replace a water pump and serpentine belt. Water pump for this Jeep is about $50 and serpentine belt not much more. Plus on a 4 cylinder Jeep it is an easy fix. I told my son not to have it done there. He called me back in a few minutes and told me it would be $107 for diagnostic fee. At that point I called them. They told me that was the standard 1 hour diagnostic rate. It would take any mechanic out of high school about 10 minutes to diagnose a water pump. I paid the fee and advised them we would not be back. Beware before you go here for service, if you like your money, this is not the place to go.l More

They stand behind what they sell! We bought a used Ford from Ross. 7 months later it broke down and we were told it needed a whole new engine. We bought used because we knew they had a We bought a used Ford from Ross. 7 months later it broke down and we were told it needed a whole new engine. We bought used because we knew they had a lifetime power train warranty on all used vehicles and thank God we did!!! The warranty company first denied the claim but Ross jumped in and backed up their promise and made it happen! Our car buying experience was the best ever as well! We were in and out in less than an hour and the numbers at the table were actually better than they had estimated! Ben, our salesman, is awesome! Steve, the manager, really helped us get through all of the warranty issues! And Winston in the Service department is very good as well! Go to Ross! You won't be disappointed!!! More

We will not go anywhere else! My husband and I have bought 4 vehicles from Brett. Great service and no pressure to buy. Brett showed us what we wanted to see not what would get him My husband and I have bought 4 vehicles from Brett. Great service and no pressure to buy. Brett showed us what we wanted to see not what would get him a better commission. He has always been a great person to work with and has always gone above and beyond what is expected of a salesman. The service department is also great and will tell you exactly what needs done, not what will get them more money. Very honest people! More

We had an awsome experience with Ross. We dealt with Brett Silver who was excellent with communication, and made the time we spent in the dealership as fast and efficient as possible. I set up things a Brett Silver who was excellent with communication, and made the time we spent in the dealership as fast and efficient as possible. I set up things ahead of time so we literally spent under 45 mins in the dealership closing out paperwork so we could enjoy the jeep we purchased. The price was excellent and the whole experience was very attractive. I would definitely refer someone to the dealership....and give them an A+ on the total experience.... More

I was looking online to find the Jeep that my daughter wanted. This was to be her first car and we wanted to surprise her with it. I had inquired with several dealerships about Jeep Wranglers and Brett at wanted. This was to be her first car and we wanted to surprise her with it. I had inquired with several dealerships about Jeep Wranglers and Brett at Ross Chrysler Jeep Dodge Ram was the only one that took the time to send me an actual reply, rather than a system generated reply. We discussed several things about the Jeep I was interested in, all of my questions were answered honestly and promptly. The day we went to test drive and make the purchase, Brett and the staff were amazing at helping to surprise my daughter and helped to make the day a very memorable moment for all of us. We got an great deal on the Jeep we bought and we all were treated wonderfully. I don't think I would ever go anywhere else to buy another car. They have made a loyal customer of me. Brett is an asset to this business and I will be seeing them again next year for daughter number 2's first car. More

I found a 2013 Jeep Wrangler Rubicon on the Internet and gave Brett a call. I had been looking for a while and knew he had exactly what I wanted. Sometimes dealers don't want to make a deal over the phone w gave Brett a call. I had been looking for a while and knew he had exactly what I wanted. Sometimes dealers don't want to make a deal over the phone with an out of state buyer but Brett listened and made me a great deal on the Jeep. We traveled up there on a Saturday and he had all of my paperwork ready to go. It was a pleasure to buy from them. I would highly recommend!!! More

I found a vehicle on Cars.com and immediately fell in love. I called the dealership that afternoon and spoke with Brett Silvers, found out the vehicle was still available and went from there. This compan love. I called the dealership that afternoon and spoke with Brett Silvers, found out the vehicle was still available and went from there. This company was absolutely awesome in working with us on pricing as well as the entire process. We live about an hour away. By the time we had arrived they had the car ready to go and paper work drawn up. From start to finish we were there for about an hour (they even stayed after hours to cater to our needs). Very friendly people, and great service after the sale. We even forgot the 3rd row seats from my trade-in at home and they made arrangements for one of their drivers to come pick them up (an hour drive). If you find a vehicle you are interested in talk with Brett Silvers. We worked with both him and his brother on the process and it couldn't have gone any better!! Highly recommend this team! More