Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boone Chrysler Dodge Jeep Ram
Boone, NC
333 Reviews
Welcome to Boone Chrysler Dodge Jeep Ram in Boone, NC!
Proudly serving drivers from Elizabethton, TN, to Hickory, NC, our dealership offers a vast range of excellent automotive resources. Boone CDJR strives to provide outstanding customer service and resources to everyone who walks through our doors. From our passionate sales and finance teams to our service and parts department, we aim to deliver the best service and products possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 333 reviews
January 06, 2025
Very good. Did my recall with little wait time. Excellent service department. Parts department was very helpful as well. Did my recall with little wait time. Excellent service department. Parts department was very helpful as well. More
by MCAPPRAISALS
Verified CustomerEmployees Worked With
January 06, 2025
Good service and friendly staff, they worked hard to get us the best deal on our Jeep Compass us the best deal on our Jeep Compass More
by douglasm645
January 04, 2025
Excellent service. Been doing business with Boone (previous Ross) since 2006. Have purchased all my vehicles there and my family and friends could not ask for a better Been doing business with Boone (previous Ross) since 2006. Have purchased all my vehicles there and my family and friends could not ask for a better dealer More
by llanesjulio
Employees Worked With
Luis
January 04, 2025
The work was completed as required with minimal wait time to perform the required work. to perform the required work. More
by kwn732012
Employees Worked With
January 02, 2025
They took care of my problem after three try’s. They didn’t charge on the third They didn’t charge on the third More
by jeffbanks97
Employees Worked With
January 01, 2025
Bryan was thoughtful, courteous, and had the answers to all my questions. I would recommend him to anyone looking to buy a Jeep. all my questions. I would recommend him to anyone looking to buy a Jeep. More
by Jolamo
Employees Worked With
January 01, 2025
Great service from Luis! Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. Always appreciate him and his efforts for excellent customer service. Definitely the best one I’ve dealt with in this dealership. More
by Jeeplover90
Employees Worked With
Where is Luis Sanchez in this list? Hard to give him a rating when he isn’t listed.
January 01, 2025
Made it easy. Good home town feel. Brandon was great to work with. Highly recommended. Good home town feel. Brandon was great to work with. Highly recommended. More
by MTPDCLLC
December 30, 2024
For being a dealer I am very upset with the guessing as to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be t to a repair for my truck. The words, "Might be", "Not sure", "I think it could be ", is no way to run a service department. I was told it might be the transmission cooling system or it could be the transmission. One was $2,050 and the other was $6,800. I choose neither and decided to take it to a diesel mechanic. Found out it was actually a $900 torque converter without taking it apart within and hour and a half. I myself as well as other people are being ripped off by dealers over and over due to quantity over quality. The service writers and techs are paid a commission for over selling the customer. This is not right. You're dishonest and a thief. I am done with dealer service departments. They are all the same. When it is under warranty they still over bill the manufacturer for profit. More
by binkley.dallas
Employees Worked With
Other Employees :
Not sure the name of the service man himself. He also deserves 1 star.
