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Bonnell Ford

Winchester, MA

4.2
115 Reviews

353 Cambridge St

Winchester, MA

01890

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115 Reviews of Bonnell Ford

February 27, 2024

Bad service bad sales bad managers bad practices bad tires all around a horrible dealer More

by rochamichael9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
February 12, 2024

Had a great experience at Bonnell Ford. buying a new Bronco My salesman David Hurley was very professional and friendly, the transaction was one of the smoothest and stress free experience More

by gilmagna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hurley
January 31, 2023

Always great to work with Sue and everyone at service. They always go above and beyond. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
January 25, 2023

Richard King has been exceptional. He is responsive, kind and really made sure that this was a positive experience. Highly recommend. More

by garveypellagrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard King
January 23, 2023

I love working with Bonnell, especially Steve Haverty in the service department. My family has known the Bonnell's for many decades!! More

by pjlennon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Haverty
December 27, 2022

Bonnell Ford has excellent customer service and a friendly, expert staff. Buying a new car was a very positive experience. Thank you!! PS: The classic cars on display in the showroom are a treat:) More

by mischasant
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra Ciarcia
October 26, 2022

Worst customer service they take your car Don't do it they're supposed to do charge you for it knowing you're very time-limited and then I'll call you back when you call on it and they're rude they don't More

by Butt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
October 10, 2022

Great service experience -they take customer satisfaction seriously. Will use Bonnell service in the future -thanks Sue More

by Donthave1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue, Bonnell
Oct 10, 2022 -

Donthave1 responded

My review

October 04, 2022

The best dealership in MA! Sales, service and parts are all amazing to work with! More

by calebzmuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 04, 2022 -

calebzmuse responded

Thank you to the entire dealership staff!

October 03, 2022

Very polite and friendly staff. Competitive prices just to far to travel. Don't like leaving car for day. More

by Ddolympio
Recommend Dealer
Yes
Employees Worked With
Steve
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