Boniface Hiers Mazda
Melbourne, FL
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First Time Car Buyer Day two, second purchase. Our daughter fell in love with a Jeep when we were purchasing our new vehicle. Again, Darla Bleau took great care ensuring Day two, second purchase. Our daughter fell in love with a Jeep when we were purchasing our new vehicle. Again, Darla Bleau took great care ensuring the purchase of the Jeep was a very comfortable experience for our daughter. A big shout-out to Mike Helms, who took the time to explain the financing process to our daughter, didn't rush, and made sure she understood what she was signing. His explanation of the additional warranty protection was clear and to the point, given that the dealer's usual warranty protection was unavailable for this vehicle. And a second shout-out to Bobby Padgett, who in our opinion, went out of his way for our daughter and kept us entertained with his stories. The entire staff was courteous and helpful. More
Fabulous Sales Consultant We were so fortunate to have the lovely Darla as our sales person. We went into the dealership to kill time, and were looking at used trucks. As non We were so fortunate to have the lovely Darla as our sales person. We went into the dealership to kill time, and were looking at used trucks. As none of those appealed, Darla suggested we look at the CX5 and we eventually found ourselves very interested in a CX9. I have never dealt with a woman on a car lot before, and my gosh, what a 180 this experience turned out to be. No pressure, no crap, no bs, just extremely enjoyable. So much so that we purchased the CX9 and our daughter is now looking at a vehicle to purchase from Darla. We spent a bit of time in their office, and everyone was extremely pleasant and helpful; another new car shopping experience for me. I might add that the only reason we stopped at this dealer was because we see AJ Hiers on tv and admire and respect his philanthropic activities. We are animal lovers, and are touched by his contributions and dedication to the Brevard County animal shelters and animal adoptions. More
Amazing customer service!!! I went to Boniface Hiers Mazda in Melbourne yesterday to look at cars. Michael Durkin helped me out and I ended up buying a 2016 Mazda3. I LOVE the I went to Boniface Hiers Mazda in Melbourne yesterday to look at cars. Michael Durkin helped me out and I ended up buying a 2016 Mazda3. I LOVE the car, and Mike and the rest of the team were so helpful. The process was easy, painless and fair. I highly recommend this dealership!!!! More
Pleased I took my car for service, they said it was going to take 3 hours so they gave me a loaner i was super happy because i didn't want to sit there with m I took my car for service, they said it was going to take 3 hours so they gave me a loaner i was super happy because i didn't want to sit there with my 9 year old for 3 hours..... Thanks More
Very Deceptive Salesman and Finance Manager! We work with Steve Jaikissoon and Josh, Finance Manager. We told them from the start, we were putting $2,000.00 Down and we could not go over $250.00 We work with Steve Jaikissoon and Josh, Finance Manager. We told them from the start, we were putting $2,000.00 Down and we could not go over $250.00 a month in payments! They showed us two Crossovers that would fit our budget. The vehicle was priced at $20,000.00, Steve came out of F.M.'s Office and said, they would drop it to $14,000.00. We agreed. We were charged 15,900. Then asked if we could put an additional $500.00 down too, We did. Then Steve came out and said "WE" are going to put a Scratch & Dent protection on the car for you. (Did Not tell us THEY were charging US, $500.00 for that)! Also, some type of Gap Contract for another $895.00??? Not only all these extra charges, but your payments are $430.93!! They rushed us through signing the paperwork so fast, never had time to read anything. Now I know why. More
Just got refinanced through them! I went in and got my loan refinanced. Michael Durkin helped me out with my refinancing. After only having the car for one year they refinanced and now I went in and got my loan refinanced. Michael Durkin helped me out with my refinancing. After only having the car for one year they refinanced and now I am saving thousands of dollars on my loan. I would highly recommend working with Michael. He is very nice and determined individual. A+ More
Disappointed Ok this place plays alot of mind game and they promise and offers alot just to get your money, but once they get it the story changes.. I WILL NEVER E Ok this place plays alot of mind game and they promise and offers alot just to get your money, but once they get it the story changes.. I WILL NEVER EVER DO BUSSINESS WITH THEM. I'll NEVER recommend this place to anyone, not even to my worst enemy..This is my 3rd car. that I've bought,the other 2 from other dealership Nissan and Ford and never had issues. BONIFACE HIERS MAZDA, I AM SUPERRR DISAPPOINTED!!!! More
New car purchase! Salesman was very friendly, helpful and not pushy. He went above and beyond to be helpful to get the car we wanted, right down to the color and packag Salesman was very friendly, helpful and not pushy. He went above and beyond to be helpful to get the car we wanted, right down to the color and package deal we wanted on the car. We are first time Masda buyers and so far the experience was great. We are very satisfied at the sale and hope service on the car will be just as satisfying! More
Best Car Buying Experience Ever Working with Mike Durkin made leasing mine and my boyfriends first car together so exciting and easy. Even as two students in college Mike worked with Working with Mike Durkin made leasing mine and my boyfriends first car together so exciting and easy. Even as two students in college Mike worked with us to make sure we wound up in a safe & fun car but also stayed within our extremely limited budget. Within one week I had traded in my used car and drove away with a BRAND new leased Mazda that I just adore. For now we share the one car but I know that as soon as we graduate and we need two cars we will be back on the lot with Mike again looking for Mazda #2. Available day or night even over the weekend Mike was there to answer any questions we may have - even after the deal was done. There is a stigma about car shopping but working with Mike totally goes against any other car buying experience you may have. You will walk away feeling refreshed and excited with a fantastic deal and an awesome car. Recommend times infinity. More
An all around excellent experience I knew I liked the Mazda CX 5 because my best friend bought one a year ago, and I've driven in it many times with her. Coming out of a similar size SU I knew I liked the Mazda CX 5 because my best friend bought one a year ago, and I've driven in it many times with her. Coming out of a similar size SUV (Honda CRV), I appreciated the Mazda's sporty appearance and road handling. My sales associate Mike Durkin was knowledgeable, professional and informative. The financial representatives, Frank & another Mike, (who tirelessly explained the leasing alternatives) were also extremely helpful. My experience at this dealership was completely satisfying. I have no complaints whatsoever. More