Boniface Hiers Mazda
Melbourne, FL
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Oil change and tire rotation Was out in 45 minutes including car wash. Wonderful! Before Mazda I always owned Toyota and regular oil changes were $22.00 each time and 7,000 miles Was out in 45 minutes including car wash. Wonderful! Before Mazda I always owned Toyota and regular oil changes were $22.00 each time and 7,000 miles per dealership recommendations for non-synthetic oil changes. The one negative for Mazda is $80.00 for a oil change is outrageous! 4 times what I had been paying. And with synthetic oil cars can go longer between oil changes. I'm told every 5,000 miles now by Mazda dealership, which is way too often. 7,000+ miles is considered normal for synthetic. I feel this dealership is padding their service department and gouging the customer on price of service. Though synthetic is more expensive to change, it should translate into less frequent oil changes. Service staff were excellent, and Wesley is very friendly and helpful. More
Successful purchase of new CX5 while having my MX5 serviced. Very satisfied with salesman and sales manager and their evaluation of our trade in, and, working with us towards a satisfactory 'out the door' price Very satisfied with salesman and sales manager and their evaluation of our trade in, and, working with us towards a satisfactory 'out the door' price. No games - just constructive exchange of information which lead to a final sale deal acceptable for both of us. I came in to have my 2016 Miata MX5 serviced and bought the Mazda CX5 while we waited. More
excellent 1st class every one recepciones sales & service Found what I wanted in my second cx 5 grand touring & one of the best all around ride one could ask for & improved Thank you Found what I wanted in my second cx 5 grand touring & one of the best all around ride one could ask for & improved Thank you More
Good experience Very friendly and nice dealership.The car salesman, Ron , was very knowledgeable and patient .He helped me find a perfect car. I would recommend Very friendly and nice dealership.The car salesman, Ron , was very knowledgeable and patient .He helped me find a perfect car. I would recommend the dealership to all my friends. More
Excellent experience! Everyone at the dealership, from the car salesman, to the finance staff and the staff in the vehicle service area were a great help to me when buying Everyone at the dealership, from the car salesman, to the finance staff and the staff in the vehicle service area were a great help to me when buying my new vehicle this past week. I can't say enough about the whole team at Boniface Hiers Mazda. More
Recall for fuel tank seals, Wheel bearing, and other work Great service from Wesley (Service advisor) and Mark (technician). Price came in under estimates. Work took longer than estimated due to work backlog Great service from Wesley (Service advisor) and Mark (technician). Price came in under estimates. Work took longer than estimated due to work backlog. Maybe manage appointments better for that, but over all good service. Was provided courtsey rental vehicle for duration. Also, I'm getting duplicate survey emails from Boniface Kia and Boniface Mazda. Can you take me off of the Kia (only) dealership? More
new car We felt that everyone who helped us was very kind. They had a large selection of the vehicle we were looking for and our sales man was knowledgeable a We felt that everyone who helped us was very kind. They had a large selection of the vehicle we were looking for and our sales man was knowledgeable about the car. More
Friendly sales team I can't say enough positive about my experience at Boniface Hiers. I called about a particular vehicle that didn't have everything that I was looking I can't say enough positive about my experience at Boniface Hiers. I called about a particular vehicle that didn't have everything that I was looking for. They suggested a vehicle that I might be interested in at their Merritt Island store. They offered to bring it to Melbourne so that I could take it for a test drive. I met Pedro who was absolutely wonderful to work with. Needless to say I purchased that vehicle from them. Besides Pedro there were three specific reasons that made the decision to purchase from Boniface Hiers. That was Mr. Hiers community involvement with the Brevard County Sheriffs department and the Brevard Alzheimers Assoc.. Last but not least was the Warranty for LIfe on all vehicles sold. This was a purchase and I have had no experience with the service department. My complete experience was at their Melbourne store. Also I prefer face to face interaction verses on line. More
BETTER THAN I EXPECTED SALESMEN KNEW THE PRODUCT , VERY GOOD DEMO ,SALES MGR. KNEW WHAT TO DO TO CLOSE THE SALE. AS AN FORMER CAR SALESMAN I FELT GOOD WHEN FINISHED WITH TH SALESMEN KNEW THE PRODUCT , VERY GOOD DEMO ,SALES MGR. KNEW WHAT TO DO TO CLOSE THE SALE. AS AN FORMER CAR SALESMAN I FELT GOOD WHEN FINISHED WITH THE DEAL.. More
Excellent This dealership from the sales area to the service area is very courtesy, professional and has excellent customer service. The new showroom is beautif This dealership from the sales area to the service area is very courtesy, professional and has excellent customer service. The new showroom is beautiful and equipped with TV's, Coffee, Water, USB ports and comfortable sitting area. Who could ask for more. More