Boniface Hiers Mazda
Melbourne, FL
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Hesitation when taking off from a stop. Told the service manager what we were experiencing. He said he thought it could be a couple of things. Made appointment for the next day. Took it in. Told the service manager what we were experiencing. He said he thought it could be a couple of things. Made appointment for the next day. Took it in. Ran tests, found problem and fixed it. More
car lease The management, salesman, financial specialist, and service personnel know their positions and all performed well in assisting me making a decision to The management, salesman, financial specialist, and service personnel know their positions and all performed well in assisting me making a decision to lease and take delivery of a Mazda. I owned many Mazdas(RX2, RX3, RX4, RX7) before and am very convinced of the reliability of the car. The salesman knew the particulars of the vehicle as well as other candidate models and the financial specialist was very crisp and professional in preparing the final paperwork. The service personnel did a great job in detailing the vehicle for delivery. The management was very helpful in briefing me on what programs were available. Overall a very pleasant experience. More
Oil change service Scheduled appointment started right on time. Was greeted by Wes very professional . Very good experience .everybody there were very couteous . Will Scheduled appointment started right on time. Was greeted by Wes very professional . Very good experience .everybody there were very couteous . Will return again for all services More
Great Experience. Everyone is so friendly. I had a great time chatting with Victoria making the time pass by during my appointment. Becky in the service department was Everyone is so friendly. I had a great time chatting with Victoria making the time pass by during my appointment. Becky in the service department was also wonderful and took good care of me explaining everything. I'll be back for another visit. More
Great!!!!! Great friendly service. Great workman ship at a good price. Even offered up additional saving with other coupons. Estimated length of service compl Great friendly service. Great workman ship at a good price. Even offered up additional saving with other coupons. Estimated length of service completion was accurate even added a car wash (nice touch). More
So helpful! Personal attention, charges explained and extras offered but not pushed. Personnell assisted me with another issue not related to my appointment, spe Personal attention, charges explained and extras offered but not pushed. Personnell assisted me with another issue not related to my appointment, spending extra time to have issue resolved while I was there for routine maintenance More
Maintenance Service I can count on the Ben and the team to treat me special whenever I come in for service or other issues. Everyone is super nice. I can count on the Ben and the team to treat me special whenever I come in for service or other issues. Everyone is super nice. More
Great buying experience Bought our second car from Boniface Hiers Mazda. Great buying experience. No pressure and no games, just friendly and helpful people. Our sales person Bought our second car from Boniface Hiers Mazda. Great buying experience. No pressure and no games, just friendly and helpful people. Our sales person Jason Hairston was amazing. The managers Frank Liquori and Steve Jaikissoon were great. We will definitely buy another car from them in the future. More
oil change Boniface Hiers Mazda service department made it really easy to get my oil changed and everybody was very friendly in everybody was very friendly,the s Boniface Hiers Mazda service department made it really easy to get my oil changed and everybody was very friendly in everybody was very friendly,the service department service made it very easy and enjoyable to deal with More
Oil Change Reminder My oil change reminder popped up when my mileage crossed 7,500, although I had my oil changed at the 5,000 mile point, and the reminder setting was se My oil change reminder popped up when my mileage crossed 7,500, although I had my oil changed at the 5,000 mile point, and the reminder setting was set for 10,000 miles. I called Wes Lyons in the service department, and he walked me through the process of resetting the reminder, however the car's system still did not erase the dashboard reminder. When in the area, I stopped by the dealership to have my car re-checked, and it was determined that my software needed to be updated. Wes immediately resolved the issue by having the software updated, and I was on my way. More