Boniface Hiers Mazda

Very good. Following some delay, I was pleasantly surprised to be provided with a loaner car when originally told it wasn't standard practice. Staff were friendl Following some delay, I was pleasantly surprised to be provided with a loaner car when originally told it wasn't standard practice. Staff were friendly but not the most efficient, resulting in delays, e.g. My bill wasn't ready when I arrived to pick up my car in spite of giving the staff an hour notice of my arrival. More

Nice salespeople. No pressure After going 3 times to the dealership, I finally got the deal I was happy with. Mazda realized that getting a new customer is more important than a f After going 3 times to the dealership, I finally got the deal I was happy with. Mazda realized that getting a new customer is more important than a few hundred $ More

Service was quick and easy Before you even get out of your vehicle someone is there to great you! Wow, what service! This is my first car I’ve purchased with Mazda and so far I Before you even get out of your vehicle someone is there to great you! Wow, what service! This is my first car I’ve purchased with Mazda and so far I am loving it. Although I was dishearten to see having my car for only a month that a recall was already issued. That’s ok though, the service department at Boniface Heirs did a great job ensuring me I got a day/time best for me. I was quoted for about an hour wait and it was just under. They offer tv, drinks and snacks. Super helpful and very pleasant to wait there. More

A pleasure to continue doing business here! I thought this 75,000+ mile checkup would be a breeze but it turned into a 6 hour deal when they discovered a nail in one of my tires damaging not onl I thought this 75,000+ mile checkup would be a breeze but it turned into a 6 hour deal when they discovered a nail in one of my tires damaging not only the minimal tread remaining but the sidewall of the tire as well! All of my original tires were worn down to 3/32nds of an inch of usable tread life left and thes month I need to send my wife to check on an ailing cousin in Mississippi! I couldn’t send her alone to take care of what could very well be final arrangements for him. We do what ever we can to keep chaos out of our lives and this is the best way I know! Plan ahead for the unexpected! So we appreciate a straight shooter lik the folks at BONIFACE HIERS! They are so trustworthy and let me try a new 2019 Mazda 5 like we really want when a hybrid version comes out. Looking forward! 😁 More

Geat experience Service was done quickly and service personnel were friendly and helpful. I had warranty work done and they did a vehicle inspection and washed my car Service was done quickly and service personnel were friendly and helpful. I had warranty work done and they did a vehicle inspection and washed my car no charge! More

Excellent service from the time you entered the dealership From the time I entered the Mazda dealership I was greeted and ask what assistance was needed for me. I was introduced to the general manager Frankie From the time I entered the Mazda dealership I was greeted and ask what assistance was needed for me. I was introduced to the general manager Frankie as well as the sales consultant Ian. From there the attention from both advisors was always attentive, knowledgeable, friendly, and caring. My comfort was continually monitored. Any question that I had was handled quickly and efficiently. I was guided personally by Ian all the details needed to drive my car out the door with no issues. Lastly, if I had any questions I was advised to be in contact and the answer would be resolved. The whole team in general was amazing. More

Superior service made appointment for scheduled routine service. Staff received me and was ready to accept my vehicle on arrival. Check in was very efficient, thorough made appointment for scheduled routine service. Staff received me and was ready to accept my vehicle on arrival. Check in was very efficient, thorough and timely. All proposed work was explained in detail. Service was completed on time and complete to my satisfaction. More

Five star service and more. Excellent service from time of arrival to time of departure. Suffice to say, the Service Department gives a whole new meaning to the word professional Excellent service from time of arrival to time of departure. Suffice to say, the Service Department gives a whole new meaning to the word professionalism. The courteousness, detailed service and timely process are of the highest nature. A special thanks to Trae Hendrix who exudes knowledge and professionalism each and every time I bring my car in for service. More

1st “new” car in 20 yrs This was my 1st new car in 20yrs & the buying experience was overwhelming. Once I got to Boniface Mazda that changed. I never felt pressured, they ha This was my 1st new car in 20yrs & the buying experience was overwhelming. Once I got to Boniface Mazda that changed. I never felt pressured, they have Great customer service and there was always someone ready to help you. Our sales agent was extremely knowledgeable and showed us how all the features worked instead of just showing us a list of standard options. Great company More

Awesome as usual! In and out. Professional and courteous. Never any problems. This is my dealership where I always go for all of my services on my mazda! In and out. Professional and courteous. Never any problems. This is my dealership where I always go for all of my services on my mazda! More