
Boniface Hiers Kia
Melbourne, FL
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1,104 Reviews of Boniface Hiers Kia
Great experience Found out they had the best deal around thanks Sandi. She was very good at explaining everything about everything about the car. Go see sandi you won' Found out they had the best deal around thanks Sandi. She was very good at explaining everything about everything about the car. Go see sandi you won't be sorry More
Had the best experience Because everyone spoke... Shook my hand and I was in and out because i was on lunch break and i needed to be back. I wouldn't mind going back. Because everyone spoke... Shook my hand and I was in and out because i was on lunch break and i needed to be back. I wouldn't mind going back. More
service review Scheduled service. Greeted, processed and treated with respect. Explained what they would be doing, the cost and time required. Service Advisor was Scheduled service. Greeted, processed and treated with respect. Explained what they would be doing, the cost and time required. Service Advisor was professional, experieced and courteous. Excellent experience. More
Fast and convenient Jeves was very helpful and with my ride home and back I was able to take care or my dogs while they fixed my vehicle. Jeves was very helpful and with my ride home and back I was able to take care or my dogs while they fixed my vehicle. More
Great service My car has been serviced at Boniface Hiers Kia for years. They are always professional and do a great job. I would suggest their service department to My car has been serviced at Boniface Hiers Kia for years. They are always professional and do a great job. I would suggest their service department to everyone. More
Excellent My experience at Kia was outstanding compared to my past experiences with other dealerships. Dan was great,very informstive and answered all of my que My experience at Kia was outstanding compared to my past experiences with other dealerships. Dan was great,very informstive and answered all of my questions. More
Wonderful service at Boniface Hiers Kia I was so happy with the service I received at Boniface Hiers Kia when my air conditioner stopped working. I was able to get an appointment within 24 I was so happy with the service I received at Boniface Hiers Kia when my air conditioner stopped working. I was able to get an appointment within 24 hours, the problem was diagnosed as I waited and I was given options for the repair. My extended warranty was honored and I was given a free loaner car for the time my car was being fixed. The part was ordered, installed and my car was ready to go within two days. The air conditioning is working great now. My Service Consultant, Anthony "Tiger" Trainer explained everything to me in great detail and made sure I was educated and satisfied with the needed repair. He also checked to make sure there were no recalls on my car or any other service that I may need in connection with the mileage on my car. He said I should feel free to contact him if I had any problems or follow-up questions. I really felt that Tiger took good care of me and I'm grateful. More
First time customer. Great experience! It was my first time visit. Very pleased. Bring back the curtosy car wash. Was told that was ending. Thought that was great addition after paying for It was my first time visit. Very pleased. Bring back the curtosy car wash. Was told that was ending. Thought that was great addition after paying for service. More
Dissatisfied My husband bought a used car here. After driving it at home with the windows down, my husband heard an unsettling noise. We brought the car back t My husband bought a used car here. After driving it at home with the windows down, my husband heard an unsettling noise. We brought the car back to Kia and the mechanic found nothing wrong. My husband told the mechanic that it sounds like a bent tie rod and the mechanic checks again. Confirms it is bent and bends it back instead of replacing it. At this point, my husband and I doubt the "thorough" inspection that this used car supposedly passed. Also, bending the part is a quick fix, it should have been replaced. My husband tells Kia he wants to return the car, we've only had it for one day. Kia refuses and my husband got in a heated argument with them. Thought we were stuck with the car. Well, the dealership calls my husband back to tell him that he forgot to sign the financing agreement. What luck! We were able to return the car on this technicality and were thrilled to do so. We had traded our old truck in for the car. When we went to pick our truck back up, the battery was missing! Kia claimed that someone must've stolen it and that they weren't responsible. Despite the fact that the lot has security and is lit up at night, a thief randomly decided to go to a car lot to steal the battery from a 10 year old truck? Anyway, putting a battery in our truck to take our business elsewhere was more than worth it. Everyone at this dealership is super nice as long as they are making sales. Their true colors come out if anything goes wrong. Do not trust the "certified" used car inspections. More
I had such a great outstanding experience! The reason for my 5 star rating is because the sales consultant Sandi went above and beyond to make sure I was placed in the right vehicle that worked The reason for my 5 star rating is because the sales consultant Sandi went above and beyond to make sure I was placed in the right vehicle that worked for me. I'm loving my 2016 Kia Optima! This dealership is highly recommended in my book! I will definitely tell everyone about them for sure!! More