
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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kirk kirk Kirk helped me out a lot and so did david.They knew what they were doing and got straight to the point. Thank you! S Kirk helped me out a lot and so did david.They knew what they were doing and got straight to the point. Thank you! S More
Cleaned up Gator's mess!!! I bought a 2013 Ram 2500 from Gator Dodge. To say that it was a bad experience would be a gross understatement. Though not the dealer's fault the truc I bought a 2013 Ram 2500 from Gator Dodge. To say that it was a bad experience would be a gross understatement. Though not the dealer's fault the truck turned out to be a lemon. Gator offered me no help and only what service they absolutely had to. I finally gave up on them and drove 40 miles to Boniface. So glad I did. They have a completely different culture there. From the first day I brought the lemon there until the day Chrysler finally replaced it they were there to help and make the process less painful. And always with a smile and a good word. Unlike my experience at gator where it seemed every time I was there that I heard at least one customer cursing them for one reason or another. I will make that 40 mile drive for this kind of service EVERY TIME. More
Beyond excellence! My service was exceptional and I was very pleased with Rob Young's professionalism and personal attention.He's a great asset to your organization and My service was exceptional and I was very pleased with Rob Young's professionalism and personal attention.He's a great asset to your organization and turned an unexpected situation into a pleasure. More
From 2 Jetta's to 2 Dodges on the 4th of July Bobby Keeler, Michelle, David, and staff made our buying experience effortless. Having a 4 year old, it is difficult for us to be anywhere shopping f Bobby Keeler, Michelle, David, and staff made our buying experience effortless. Having a 4 year old, it is difficult for us to be anywhere shopping for extended periods of time. We called on the phone and gave Bobby our exact criteria for each vehicle. We had some pretty specific requests and he met them all! He sought out the vehicles and had them delivered from 2 sister dealerships. We arrived on Friday morning and met with David, signed and drove away in our Avenger and Journey. To my delight, they even tinted my windows! Seem less process from start to finish. Who knew buying a car could be so easy! Thanks for all the hard work that went into making our purchase process so easy. Michele and Mike Graziani More
Lube/oil change & front end check-up thorough job by tech. inspection showed further work is required, waiting on approval from after market insurance/warranty contract, once I get the r thorough job by tech. inspection showed further work is required, waiting on approval from after market insurance/warranty contract, once I get the report/estimate I will make an appointment More
Purchase of 2014 Jeep Patriot on June 10, 2014. My wife, Janie and I just moved to Merritt Island Florida on June 1st. We were looking to get back into a Jeep. We had owned a Jeep in the past and re My wife, Janie and I just moved to Merritt Island Florida on June 1st. We were looking to get back into a Jeep. We had owned a Jeep in the past and really enjoyed the vehicle. We were browsing the lot when a salesman, (David Hughes) asked if he could assist us. Mr. Hughes spent time with us out in the hot sun on a 95 degree day showing us any vehicle we desired to see and answered any questions we had. When we settled on a few Jeep Patriots, Mr. Hughes let us drive one and then we moved inside to start working on a trade for our 2012 Subaru Legacy. Mr. Hughes was very professional, polite and courteous throughout the entire process. Mr. Hughes worked with other staff in the dealership and other resources such as financial institutions to find us the best deal and payment on our new vehicle. We moved on to the next step and met Mr. Brian Bartalot, who helped us purchase an extended warranty package and fill out and sign the forms and paperwork required to close the purchase of the vehicle. Mr. Bartolot was very professional, kind and courteous during the entire process. This experience of buying a new vehicle was the best experience I have ever had buying a vehicle. More
Very helpful employees My sister & I stopped by this dealership when we were down in Cocoa Beach to bring our parents back to Minnesota. We were unfamiliar with the systems My sister & I stopped by this dealership when we were down in Cocoa Beach to bring our parents back to Minnesota. We were unfamiliar with the systems on the Chrysler Town & Country van and your employees were most helpful in showing us how to use the navigation system and also with how to fold down the seats in the way back. We were there on 2 separate occasions and both times your employees were kind and helpful & we very much appreciated it. Our parents have also had their van serviced at your facility and they too gave high marks for the service they received. I would recommend this facility to everyone. Thanks so much- you made the trip back home so much easier. More
Sales and Service I had problems with misrepresentation and poor service at another Chrysler dealership that sold me a 2014 Jeep Skyhawk. Dave Cassone at Boniface-Hier I had problems with misrepresentation and poor service at another Chrysler dealership that sold me a 2014 Jeep Skyhawk. Dave Cassone at Boniface-Hiers researched and made several phone calls to provide answers to the issues with the towing package on the Jeep Skyhawk. Bobby Keeler sold me a new Jeep Grand Cherokee Limited 4x4 with off road capabilities and a towing package that was capable of towing the weight listed in the specifications. Both sales and service (Bobby and Dave) at Boniface Hiers restored my faith in Chrysler through their care, diligent research and knowledgeable presentation of their products. Peter J. Wittnik More
great experience! The service i received while purchasing my car was great and very Friendly. I would recommend this dealership and the gentleman I worked with Thurman The service i received while purchasing my car was great and very Friendly. I would recommend this dealership and the gentleman I worked with Thurman Smith to all my family and friends. More
Superior Buying Experience I spent months researching full-size pickup trucks before deciding to purchase a Ram 1500 Laramie Limited 4X4. The money matters to me like most peop I spent months researching full-size pickup trucks before deciding to purchase a Ram 1500 Laramie Limited 4X4. The money matters to me like most people. Thurman Smith took my wife and I on a test drive and demo'd the Ram for us. He never pressured us and fully answered questions. Over the next couple months, I visited 4 other Ram dealers and probably another 10-12 Toyota and Ford dealerships while testing over 30 vehicles. I kept remembering the Ram and that Boniface-Hiers as a team made us feel like our time and vehicle purchase were important to them. Bobby Keeler and Michelle Parker are true marvels!! I pinged back and forth online finding an exact model/trim, color and options. They worked and worked to find the right truck and they nailed it. They helped me consistently and made the purchase the simplest I have ever experienced. Great communications with two very patient professionals. Honestly, I really like Bobby Keeler and Michelle Parker. I felt confident from start to finish in them and Boniface-Hiers. That made all the difference. Additionally the price was better than expected. Not only did they help me maximize rebates and incentives, we had a trade-in and Boniface-Hiers presented a very fair offer right up front. That was a strike against two other local dealers. When it came time to complete the deal, Brian Bartalot walked me through the paperwork quickly but fully explaining each document and providing all key info. Once again, everything worked right on time, every time. I recommend this dealership for purchase without hesitation. We LOVE our truck! Go see them and let them know what you want. More