
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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Service trouble with radio. Great service by Jim Moran. Very professional. Came to tell me what they needed to do. Very good customer service. Thank you Jim. He is am asset to y Great service by Jim Moran. Very professional. Came to tell me what they needed to do. Very good customer service. Thank you Jim. He is am asset to your service department. Keep up the good work. More
Boniface Hiers Goes Above & Beyond AGAIN! Last week, an impromptu decision was made to spend the day in St. Augustine for Independence Day. However, my vehicle desperately needed an oil chang Last week, an impromptu decision was made to spend the day in St. Augustine for Independence Day. However, my vehicle desperately needed an oil change before making that kind of a drive so I Googled the dealership hours and saw they didn't close until 8:00p.m. Got to the service department after 5:00 at which time I found out Service closed at 5:00. Was totally bummed out and must have said aloud how our family trip the next day has to be cancelled. Without skipping a beat AND with a friendly positive attitude, Ilona said she'll try to find someone to help me out. With the help of Jim Moran and Rodney, the oil was changed lickety-split! I absolutely know what it's like to be at work after hours and the day before a holiday, too. Workers are excited to go home to be with their families and could easily get frustrated when others/clients keep them from leaving. This was not the case with Ilona, Jim, or Rodney. They could have EASILY said they're closed and for me to come back another day. Instead, they made me feel completely welcomed. HUGE THANKS and much appreciation to each of them! It's customer service like this that has me coming back to Boniface Hiers even though I live VERY close to the Melbourne dealership. More
Service above & beyond Yesterday, I backed up my car at a church parking area well, and then proceeded to pull forward into a ditch to the north side of narrower driveway. Yesterday, I backed up my car at a church parking area well, and then proceeded to pull forward into a ditch to the north side of narrower driveway. This was so stupid on my part. I did ask a few of the men to be sure it was okay to pull out, and they directed me. (My angels yesterday) Anyway, my husband took my car in today, just to be sure there was no damage underneath. Jim Moran, the Shop Foreman, put the car up on a lift and assured us all is well, except a few scratches only someone changing my oil will see. I am grateful for their kindness in checking my new Pacifica. My husband says Jim was kind and courteous. Thank you. More
Easiest truck purchase I ever made I knew what I wanted, called Boniface, and they did the rest. We set a price before I even stepped foot in the dealership. I was in and out in 1 hr wi I knew what I wanted, called Boniface, and they did the rest. We set a price before I even stepped foot in the dealership. I was in and out in 1 hr with a brand new beautiful Ram 150 Laramie. I will defenitely give Boniface a call next time I am ready for a purchase. More
Thank you! We love our new jeep! We have visited several dealerships before going to Merritt Island. And you guys were the only non pushy sales staff we meet. Th We love our new jeep! We have visited several dealerships before going to Merritt Island. And you guys were the only non pushy sales staff we meet. Thank you for making the car buying experience awesome! More
Great Sales Experience! I found the car I wanted and they took care of the rest. No stress! The sales person, sales manager and finance manager were all a pleasure to deal wi I found the car I wanted and they took care of the rest. No stress! The sales person, sales manager and finance manager were all a pleasure to deal with. More
Enjoyable dealer to work with. I'm a Veteran that went to Boniface Hiers Chrysler Dodge Jeep Ram Dealership to find a vehicle that was affordable, economical, comfortable, and capab I'm a Veteran that went to Boniface Hiers Chrysler Dodge Jeep Ram Dealership to find a vehicle that was affordable, economical, comfortable, and capable of towing my boat. I found the perfect vehicle in the Jeep Cherokee with the 6 cyl engine and tow package. The backup camera,cruise control and life time warranty was an added benefit. All the following people I came in contact with were very helpful and friendly. Gordon H Cramer, Sales Manager, Kirk Morrison, Sales & Leasing Consultant and Patrick Furru, Finance Manager. Sincerely, Roger Hoyle More
Recall work and general service Had tires rotated, oil change, recall work and air intake replaced. Work was done very quickly and clean. The service manager kept me informed and Had tires rotated, oil change, recall work and air intake replaced. Work was done very quickly and clean. The service manager kept me informed and called as soon as the work was completed. Very Satisfied. More
Great service From sales to service, this is a great dealership. I bought my new truck from boniface and have been servicing my trucks there for about 12 years From sales to service, this is a great dealership. I bought my new truck from boniface and have been servicing my trucks there for about 12 years More
Best Customer experience ever I knew what i wanted and emailed the dealer. Erin from the internet dept. got back to real quick and hooked me up with Robert Keeler. I went in on a s I knew what i wanted and emailed the dealer. Erin from the internet dept. got back to real quick and hooked me up with Robert Keeler. I went in on a sunday and put the order together with Bob and eight weeks later i have my new truck. Robert kept me informed of the process and on the day of deliver found another $500 rebate.I would defiantly recommend him to anybody as well as the dealer ship. More