
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
Filter Reviews by Keyword
By Type
Showing 597 reviews
Excellent Car Buying Experience I was drawn to Boniface Hiers because of their warranty forever program and because the owner is a big supporter of our local animal shelters. Our sal I was drawn to Boniface Hiers because of their warranty forever program and because the owner is a big supporter of our local animal shelters. Our salesman, Aaron Huck, was very professional, knowledgeable and patient with me as I looked at several different models. No high pressure sales which I greatly appreciated and he was super to work with. I found a Jeep I really liked, but there was a discrepancy in their website’s online price and the price it was listed for on general car buying sites like Kelly Blue Book. Graciously and without question they immediately honored the lower price to earn my business. It was an excellent buying experience from start to finish. I would highly recommend Boniface Hiers and especially Aaron Huck, Frank Savino in Finance and Gordon Cramer, the Sales Manager. I’m very happy with my Jeep! More
Service nightmares First they sell then they screw you. Bought a brand new 2017 Grand Caravan in April 2017 with promises of warranty forever and no worries. Also told p First they sell then they screw you. Bought a brand new 2017 Grand Caravan in April 2017 with promises of warranty forever and no worries. Also told price included full tank of gas, 4 oil changes, and detailing. Received vehicle detailed with an 1/8 of a tank of gas. Didn't think much of it at the time, but should have been red flag. Next month go in for an oil change and told, "We don't offer those oil changes anymore, but we'll make and exception this one time". Then told was at only 3k miles so wouldn't need it til 7k. Never got oil changes. Now a year later have a bad alternator and being told that isn't covered by warranty, only power train is covered. On top of that since I didn't pre-authorize my oil changes outside of the dealership my warranty is void anyway. Stay away from these politician wannabes and buy almost anywhere else. More
Great Service Dept Just moved to town, went in for oil change and tire rotation on my jeep under jeep wave plan, Ilona McCarty was great and informative, during tire rot Just moved to town, went in for oil change and tire rotation on my jeep under jeep wave plan, Ilona McCarty was great and informative, during tire rotation it was determined I had a bad stud from previous dealer issue (Fields Jeep), rather than just tell me to go back there to get it fixed the service Dept shop foreman Jim Moran did a great job and fixed it for me no questions asked, stating it was right thing to do, I drive a lot of miles, this is very appreciated, they have my future service business and sales business..thank you again More
Excellent Jim Moran the shop foreman at Boniface Hiers Merritt Island is by far the most courteous, hospitable and knowledgeable shop foreman you can work with. Jim Moran the shop foreman at Boniface Hiers Merritt Island is by far the most courteous, hospitable and knowledgeable shop foreman you can work with. Together with the service technician Craig Hiers they were able to service my used 2014 Chrysler 300s timely and with almost no inconvenience to me. My overall experience with this service center has been EXCELLENT - not forgetting the folks at the dealership where the vehicle was purchased -Boniface Hiers Mazda - Melbourne who made it all possible - Andrea, Michelle, Todd, Stephen and Brian Bartalot I will recommend these folks anytime More
Amazing and quick top notch service My abs light came on in my jeep wrangler and So I called Boniface Hiers right away and they got me in that very same day to check my jeep out. They ha My abs light came on in my jeep wrangler and So I called Boniface Hiers right away and they got me in that very same day to check my jeep out. They had to order a part and had me back in the very next day and fixed it. I also had a question about a leak i was experiencing in my driver seat floor board. The gentleman I spoke with about both issues, Craig Hiers, knew exactly where the leak was coming from and knew how to fix it and had that fixed along with my abs light. I appreciate your help and the quality service i received on my jeep. I will definitely recommend my friends, family and clients and I will be back myself if I ever need any futhur work done to my jeep. Thanks again Craig Hiers, you are the man ? More
Excellent Experience !! My wife and I purchased a 2018 Dodge Challenger and couldn't be happier with our experience at Boniface Dodge. Our salesperson Ed Hennessy was a pleas My wife and I purchased a 2018 Dodge Challenger and couldn't be happier with our experience at Boniface Dodge. Our salesperson Ed Hennessy was a pleasure to work with. No pressure or games. Sales Manager Gordon Cramer was great to work with! He got us the deal we wanted for our trade and the price for the Challenger. I have to say that my wife and I left in our new car saying what a wonderful experience we just had. I would recommend this dealership and Ed Hennessy our salesperson to everyone in the market for a new car or truck! ps. Gordon it was great talking to you about our old NY stomping grounds. More
Sensor Light ON Traveling from N. C. Jim Moran knew exactly what was needed. He promptly fixed the problem with courtesy and expertise and we returned home. A++ Traveling from N. C. Jim Moran knew exactly what was needed. He promptly fixed the problem with courtesy and expertise and we returned home. A+++ More
Outstanding customer service Jim in the service garage was very informative and courteous. He explained everything along the way and his customer service made me feel like he real Jim in the service garage was very informative and courteous. He explained everything along the way and his customer service made me feel like he really cared. Simply Outstanding! Keep up the great work.... More
Service new car The service was good I was very pleased with the service manager they had the car serviced with short notice the staff was professional. Would recomme The service was good I was very pleased with the service manager they had the car serviced with short notice the staff was professional. Would recommend them to anyone. More
Best Dealership EVER! This dealership (and all of the sales team) go above and beyond to make your deal right for you! I was treated with respect, too much kindness (if tha This dealership (and all of the sales team) go above and beyond to make your deal right for you! I was treated with respect, too much kindness (if that’s possible), efficiency, and my Salesman and Finance Rep were top notch, and they got me exactly what I wanted. My car is fantastic and has all the bells and whistles I didn’t think I would find! Thank You Boniface-Hiers, THANK YOU! More