
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
Filter Reviews by Keyword
By Type
Showing 597 reviews
GOOD SERVICE BROUGHT MY 2015 T&C UP TO THIS DEALER. THIS IS THE FIRST TIME I AM USING THEM. I LEFT IT ON A SUNDAY AFTERNOON, AND MONDAY MORNING THEY CALLED AND THE BROUGHT MY 2015 T&C UP TO THIS DEALER. THIS IS THE FIRST TIME I AM USING THEM. I LEFT IT ON A SUNDAY AFTERNOON, AND MONDAY MORNING THEY CALLED AND THE REPAIR STARTED, THEY FIXED ONE THING TO FIND OUT THERE WAS A SECOND PROBLEM. THIS ITEM THAT THEY NEEDED WAS PUT ON ORDER, AND IT SEEMED TO TAKE A COUPLE EXTRA DAYS TO COME IN, SO FOR THAT REASON IT PUSHED THE REPAIR OUT 4 EXTRA DAYS BEACAUSE OF LABOR DAY HOLIDAY.OVERALL I AM VERY PLEASE WITH THE SERVICE. THE ONLY THING I WISH THEY WOULD DO IS TO CALL AND KEEP YOU MORE INFORMED ON WHAT IS GOING ON. IHAD TO CALL TO FIND OUT ANY INFO. More
2019 Ram 1500 I was very satisfied with the salesman, Dan and the rest of the staff. I felt as though I got a decent deal on the vehicle. I was very satisfied with the salesman, Dan and the rest of the staff. I felt as though I got a decent deal on the vehicle. More
Great Service for our 2015 Jeep Sahara Bought our Jeep last year from BonifaceHiers. We're not local, so when we got the Jeep back home, we had problems with the Navigation system. We got b Bought our Jeep last year from BonifaceHiers. We're not local, so when we got the Jeep back home, we had problems with the Navigation system. We got back to Cocoa Beach a year later and was told, "no problem, We'll take care of it!". Jim Moran, the Shop Foreman ordered us a new unit which came in really fast. My wife and I went to Service and was in and out in 20 minutes. Jim took care of us personally and we couldn't believe how hassle free the experience was. Jim is really big on customer service, he's like having your favorite uncle working at the dealership! Great customer service and personal care. More
Excellent friendly service dept! Live in Palm Bay, but totally worth the drive to Boniface. The service department is top notch, from the friendly greeting on the phone, the knowledg Live in Palm Bay, but totally worth the drive to Boniface. The service department is top notch, from the friendly greeting on the phone, the knowledgeable staff, the work done quick & done right! More
Good Buying Experience I can recommend Bonaface-Hiers Chrysler to prospective buyers. Ed and Gordon from sales were attentive and accommodating. We are very happy with our I can recommend Bonaface-Hiers Chrysler to prospective buyers. Ed and Gordon from sales were attentive and accommodating. We are very happy with our purchase. More
60k Service for my Ram 1500 Ross always takes great care of me when I bring my truck in for service. He does not try to steer me in the wrong direction and always keeps me infor Ross always takes great care of me when I bring my truck in for service. He does not try to steer me in the wrong direction and always keeps me informed of whatever is coming up in regards to service. More
A+++++*+ Bob was excellent finance man I’m .2 new hellcats great service great prices highly would recommend them good people No point in going anywhere else w Bob was excellent finance man I’m .2 new hellcats great service great prices highly would recommend them good people No point in going anywhere else won’t be to deal Would definitely get my next one there More
Great buying experience! I would recommend Bonaface-Hiers Chrysler to anyone. Bobby from sales was amazing and Ross is service is great. We are very happy with our purchase. I would recommend Bonaface-Hiers Chrysler to anyone. Bobby from sales was amazing and Ross is service is great. We are very happy with our purchase. More
Kuddos to Jim Moiran and the Service Center Team Boniface Hiers (BH) has been my service center for over 4 years. Jim and Ross always treat me with the utmost respect. They inform when necessary, adv Boniface Hiers (BH) has been my service center for over 4 years. Jim and Ross always treat me with the utmost respect. They inform when necessary, advise when requested and unabashedly do what I ask. They have taken care of my 200C perfectly over the years performing standard or needed work; however, my last visit created a problem that concerned and confused me. I left a message over the weekend with the service center and immediately the next weekday Jim (the shop foreman) returned my call. Jim had examined the situation prior to his telephone call and was extremely apologetic. I did not have to explain my condition again since he prepared well in advance. Never did he question my concern nor did he belittle me for my naivety. All he did was solve the problem (and give me reassurance) that didn’t even require a trip to the dealership. BH's service center in Merritt Island, FL is above reproach. They not only service all my needs over the years, but also advise me when an upcoming item needs attention. They make personal calls and emails that informs me that there is a “sale” on that particular thing that I will need completed now or in the near future. I cannot recommend Jim, Ross and the Service Team at BH more for not only their knowledge and excellent workmanship; but also their customer service attitude and problem solving diligence. Frank H. 2015 Chrysler 200C More
CUSTOMER SERVICE Good customer service. FAST FRIENDLY SERVICE. Was told needed my vehicle for three hours completed In hour or so. Occomidated my schedule to ge Good customer service. FAST FRIENDLY SERVICE. Was told needed my vehicle for three hours completed In hour or so. Occomidated my schedule to get recall complete even after setting appointment had to change day again accommodated to my needs.. Nice experience will definitely return.. More