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Boniface Hiers Chevrolet
Melbourne, FL
876 Reviews
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Showing 876 reviews
February 02, 2019
Great Experience, Great people and a Good deal My wife and I have been in the market for a Corvette convertible to replace our current Corvette. I was on "Car Gurus" and spotted one that we were i My wife and I have been in the market for a Corvette convertible to replace our current Corvette. I was on "Car Gurus" and spotted one that we were interested in that was at Boniface-Heirs Chevrolet in Melbourne. We decided to go to the dealership for a closer look. Our first encounter was with Angel. He was very pleasant , knowledgeable and did not pressure us. After a test drive, we decided to sit down and see what kind of deal we could get. This is when we met Mike Durkin, sales manager. After some "negotiations", he was able to get our payment where we needed it to be. Mike was very professional throughout the whole process. With the deal done, we met with Brian Swaney to complete the financing paperwork. We found Brian to be very calm, reassuring and personable individual. After all the paperwork was done and everything was signed, Mike and Angel walked us out to our new car. Washed and ready to go, we noticed a little scratch on the front fender that we didn't see on our initial inspection. Mike looked at it and said without hesitation, "we'll take care of that for you.." An appointment was made, the car was dropped off and my wife was given a loaner. Being a black car, I was a little skeptical of how well it would be fixed. When we came to pick up the car, Mike brought it up front for us. They had washed and detailed the exterior of the whole car and on closer inspection, they did an excellent job on the repair. In conclusion, from start to finish, we were very pleased with our experience at Boniface-Heirs Chevrolet and would feel comfortable making future purchases, using their service department and referring them to our friends and family. Pete and Neena More
by BBeauty
Employees Worked With
Mike Durkin,Justin Jarek, Angel(Chopo), Brian Swaney
January 28, 2019
Engine repair-2018 Chevrolet Silverado On a Sunday, was from out of town and suddenly experienced very rough running engine and “check engine light” came on. Drove truck to dealership and On a Sunday, was from out of town and suddenly experienced very rough running engine and “check engine light” came on. Drove truck to dealership and while Service Department closed, ran into Wil, the Service Mgr., who was at dealership. I gave him the keys, and rented a car down the street at Enterprise since I needed to be in Miami that night. The Dealership called on Monday to advise what they’d found and would get repaired. They called the next day to advise that it was repaired under warranty and I could pick it up. Everyone very courteous and helpful in every way. I’ve since put 1,500 miles on truck and it runs like new; so apparently the repair was properly done. I would buy a vehicle from these people based upon the performance of the Service Dept., if I lived in the area. More
by Steve
Employees Worked With
Will. Formerly The Parts Mgr.
January 19, 2019
Astonishing deals I was shopping for a pre-owned car online for my daughter. Saw that Boniface Hiers had taken over the Chevy dealership on Harbor City Bl. The next mor I was shopping for a pre-owned car online for my daughter. Saw that Boniface Hiers had taken over the Chevy dealership on Harbor City Bl. The next morning I was at the dealership where Brian Radcliff, Sales, greeted me like an old friend and eventually caught me side glancing the Corvettes. After a test drive and working the numbers, I drove away in a new, 2019 Corvette, thus realizing my lifelong dream of being in the rarefied air of Corvette ownership. I returned the next day and bought my daughter an immaculate, pre-owned, low mileage car with “Warranty Forever”. I also had the privilege to meet and chat with A.J. Hiers, a true gentleman, who shared some wonderful memories of his lifetime in the car business. A truly memorable car buying experience facilitated by: Brian Radcliff, Sales Mike Durkin, Sales Manager Brian Swaney, Finance Ron Faas, Manager More
by 19C7
Employees Worked With
Mike Durkin, Ron Faas, Brian Radcliff, Brian Swaney
December 10, 2018
2008 HHR Simple oil change special ?Got here for appointment!! Not in system! After several mins told they could get me in anyway. 2 hours approximately for an oil change and 5 pt inspe ?Got here for appointment!! Not in system! After several mins told they could get me in anyway. 2 hours approximately for an oil change and 5 pt inspection!! I found my email with my appointment reminder only to have service tell me they’re having a problem with the appt system!! Why would you use it then!! So Bob gets me in after going over all of what I had asked for on appt. with also trying to sell me on the $89 diagnostic reading because I've had the check engine light on for 6 years now! (I was told by a car repair man they have that fixed to come on so you get the regular maintinences done. I cant afford those so I just make sure I get regular oil chgs and inspections.) After waiting (in the most uncomfortable waiting service area ever) for 1 and 1/2 hours I thought I would check on it. It was sitting in pick up area. Cashier said it wasnt showing ready yet but she would check. It was done but he had not turned in paperwork yet. (How much longer would I have waited?) I paid, talked to no one reguarding what they found and just left. Got a call about 20 mins. later from Bobby telling me what happened, apoloigized and proceded to say I needed about $1,000 worth of work done on it. Also I was over charged so had to be put on hold 3 times to get that straightened out and credited. Never mentioned my brakes which I also asked to be checked.I ASKED. He replied oh those are fine. So I wonder were thry checked? I will be taking this car in to another repair facilitiy for 2nd opion! Sad that I have to do that. Miss my dealership in Rosewell NM... Very disappointed with this dealership and hadn’t been here in a while because of it. Thought I would give it a try again... Nope still disappointed. Won’t be back!! More
by dizzyd
Employees Worked With
Bob and Nicole
November 28, 2018
They will rip you off don't trust their service department If I could give this service department zero stars I would. I took my Silverado 1500 in for Warranty repair after my mechanic looked at it and said i If I could give this service department zero stars I would. I took my Silverado 1500 in for Warranty repair after my mechanic looked at it and said it was a broken lifter which was covered by my 100k power train coverage. They repaired the lifter and charged me $800 for a fuel injector which my mechanic had already tested as good. I had no choice but to pay for it and get my truck back. I also, asked for the old part and they said they had already thrown it away. I drove the truck a mile and the check engine light came back on. They took it back in the shop and said I needed 3 more fuel injectors to get the fuel mixture corrected at a cost of over 2k more. They also suggested I should probably change all the fuel injectors since the others would probably need to be replaced soon. My truck only has 71k miles and I have never had to replace injectors on the same engine in my previous truck with over 200k miles. I told them to hand me the keys and left. I took the truck back to my mechanic and he replaced a $194 O2 sensor and everything has been fine since. I have filed a complaint with GM and am asking for a refund. DO NOT bring your car to this dealership they are a bunch of crooks!!! More
by mromano
Employees Worked With
Jeff Merritt, Cliff Eanes
November 01, 2018
Best Car Buying Experience I visited Rosner because my old car got totaled, and Tara took what could've been a terrible experience for me and turned it into a great one. The ent I visited Rosner because my old car got totaled, and Tara took what could've been a terrible experience for me and turned it into a great one. The entire time I was working with her she was always looking out for my best interest, and I never once felt rushed in the process. She went above and beyond many times to help me out, including coming in on her day off, and assisting me with my rental car. There was a less expensive car at another dealership that I had considered, but I chose to go with this one because I wanted to work with Tara (and I'm glad that I did). She is amazing at what she does. Ask for Tara when you visit Rosner if you want a positive and personable experience! More
by emilyrose815
Employees Worked With
Tara Crag
