Boniface Hiers Chevrolet

Unprofessional thieves. UPDATED 1/15/2020 I had been having radio issues on my new Chevy Silverado, after some back and forth with this dealership I was finally given an apt for diagnosis. 230 I had been having radio issues on my new Chevy Silverado, after some back and forth with this dealership I was finally given an apt for diagnosis. 23000 miles on my truck but just out of warranty, I was told that the touchscreens on this and other Chevy models were malfunctioning and were being replaced left and right. $950 bucks later, I get my truck back and didn’t even make it out of the service area and my existing issue was still going on. So, now they stated they must have installed another bad touchscreen, however now they actually scanned it this time and they found I also needed a new radio module. They would order the parts and split the cost with me. It’s obvious I never needed the touchscreen replaced to begin with but their arrogance moved them to make a a diagnosis without checking first. So, it’s been 6 weeks now, no one ever called to tell me parts were in, I have called several times and left messages, no one responds. I am confident they didn’t know What was wrong to begin with, however they felt ok with charging! Absolutely unacceptable and I am absolutely stunned at the audacity this dealership has to treat customers this way and thinking it’s ok.Im obviously going to pursue this further, however thought I would leave this info out there for anyone thinking about going there, as I have read that I am not the only this has happened to. Update More

Friendly, knowledgeable, personable, reasonable crew that was family friendly! Comfortable and inviting space to relax in while awaiting financing . We met Clifford while pricing cars for my wife. He i that was family friendly! Comfortable and inviting space to relax in while awaiting financing . We met Clifford while pricing cars for my wife. He immediately made us feel welcome so we sought him out while looking for a truck for me! More

Bobby was very helpful. Service took a reasonable amount of time. The waiting room was clean. Work was done in a professional manner. Thank you. of time. The waiting room was clean. Work was done in a professional manner. Thank you. More

If you want to find a car and get great service .. visit Boniface Hiers!Last week I lost 40.00 cash . Anthony the sales manager found it and turned it in! That’s honest service !! mike brown the general sa Boniface Hiers!Last week I lost 40.00 cash . Anthony the sales manager found it and turned it in! That’s honest service !! mike brown the general sales manager is professional courteous and gets it done !! Bravo!! More

Service of truck I called to make an appointment for a certain day and time and Bobby got me in and out in record time. Thank you, Bobby. I called to make an appointment for a certain day and time and Bobby got me in and out in record time. Thank you, Bobby. More

Professional Went in to look and test drive a few cars. Romann respected what I was looking for and did not try to push me into a style car I didnt want. Things Went in to look and test drive a few cars. Romann respected what I was looking for and did not try to push me into a style car I didnt want. Things ran pass their closing time and he stayed patient and professional. He is courteous and knowledgeable. I did purchase a car, thanks.. More

Very good dealership, service dept is professional, staff is friendly, i feel i can trust them with my car to deliver fast and professional service. is friendly, i feel i can trust them with my car to deliver fast and professional service. More

I had an amazing experience! Dave Jacobs worked with me and he must be a saint because he was very patient and understanding! I referred a friend and he went the following weekend to buy a new truck as wel and he must be a saint because he was very patient and understanding! I referred a friend and he went the following weekend to buy a new truck as well! More

My first car since 1995, because i dont like the car salesman reputation, however Mr.Durkin changed that..he is fabulous!!!! Thank you so much!! salesman reputation, however Mr.Durkin changed that..he is fabulous!!!! Thank you so much!! More

Bobby was was caring and helpful, a true five star experience! The problem was taken care of very quickly and professionally. Thank you so much experience! The problem was taken care of very quickly and professionally. Thank you so much More